After speaking with your adviser. I was suddenly given an excuse They had to go but will call…read moreback. That never happened. Very disappointed in the service! Gave it a 1 because I had too to let you know how disappointed I was.

The best referrals come from friends, and that's how I found Forrest at Community Mortgage…read moreAdvisors. He had already worked miracles for several of my neighborhood friends and I needed one as well. He not only help me work out my financial situation so that I qualified for a loan in time for the house I wanted to buy, but he connected me with my realtor Jacob Jones. The two of them made exactly what I wanted to happen, happen. I went from feeling like I was stuck in my situation to having the ideal situation work out with ideal timing. I'm so grateful for their help!

Me and my wife were excited to move into our new home, but our entire move in experience with…read moreMarshall Reddick has been extremely frustrating. From the very beginning there were issues that should have been handled long before we arrived. First, the security system situation was honestly unacceptable. I was told in writing that there was no alarm system installed. I still have those messages. Then on move in day, when I walked in with my new keys, the alarm immediately went off. I was never given a security code, no instructions, nothing. They also never communicated to me that the security system code was the same code as the house code. The alarm was blaring and warning that police would be alerted, and I had to literally guess that the house code might disarm it. Thankfully it worked, but being told the system didn't exist and then not receiving a code made for a very stressful and unnecessary situation. Next, basic maintenance in the home was not taken care of. Every smoke detector was low battery on move in and I had to pay out of pocket to replace them. Both HVAC air filters were extremely dirty. They eventually mailed a filter, but that does not fix the fact that this should have been handled before we moved in. We also did not have any bathtub plugs, which they sent after I requested them. The fridge water was turned off, so my father in law had to pull the fridge out to get it working. The fridge light bulb was out, and while they offered to reimburse it, again this is something that should have been ready on move in. With our thermostat, it would have been helpful to be informed of the make and model ahead of time so I could at least look up how to use it. This particular smart thermostat was not nearly as simple to figure out as it might seem, especially with no instructions provided, and the battery in it was dead as well. Having to troubleshoot and research all of this on move in day added even more unnecessary stress. There was also confusion about key pickup. I was originally told to pick them up at their office. When I reached out closer to move in, they forgot they told me that and instead said to use a lockbox at the property. This would have been more convenient, but I only found out because I asked. If I hadn't reached out right before move in to remind them about the key pickup, I might have driven all the way to their office in Clarksville only to find out the keys were actually at the property. This is something that should have been communicated clearly without me having to chase the information down. On top of that, the alarm system was still under the previous resident's account. Again, nothing was communicated about this and I had to figure it out myself when the system would not set up correctly. The biggest and most stressful issue has been our HVAC. Since early November we have had constant problems with our heat. It has gone out five different times. We have had to rely on space heaters just to sleep and stay comfortable, and this has been incredibly concerning especially with my wife being pregnant. We have put in multiple maintenance requests and yet we still have not had consistent heat for the entire month and a half we have lived here. As I am writing this review, the heat has gone out again. This has made us extremely uncomfortable in a home we are paying full rent for. To be fair, they offered to reimburse the fridge light bulb, sent bathtub plugs, mailed an air filter after I asked, and they have been communicating with me throughout this process to try and resolve these issues. That effort is the reason this is not a zero star review. Still, none of that changes the fact that nearly every issue I listed should have been handled before move in, and it does not undo the stress we have been under because of the HVAC problem. If you plan on moving into a home in Nashville with Marshall Reddick, I strongly recommend doing a very thorough inspection before committing. Check all batteries, confirm every system, make sure you are given the correct codes, and definitely verify the HVAC is working properly. I hope no one else has to experience the level of inconvenience and discomfort we have gone through.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

I have used Allen Huggins and the WH Properties team to both buy and sell my home in Nashville…read more Allen and the team were consummate professionals throughout both processes, and I am certain that I would not have been able to find such and sell such a great home without them walking me through the process. On the purchase side they kept me regularly updated on homes that hit the market or were scheduled to, connected me with a great local mortgage team and facilitated a smooth closing. On the sale side Allen and the team were patient with our timing and kept us informed through the process of prepping, listing and choosing the correct buyer. They listened to our wants through the process and allowed us input, but let us know if the market would support what we were thinking. In short - if you are looking at buying or selling a home in Nashville, the ONLY brokerage team you should call is WH Properties. I know my experiences would not have gone as smooth or pleasant without their support and expertise.

Caroline went above and beyond for us time and time again and helped us find our perfect home! When…read morewe found the one, there were challenges to navigate but she helped us formulate a competitive offer that we could feel good about, negotiate with the seller based on inspection findings, and helped us navigate an unfamiliar situation. We are completely in love with our new home and she and the WH team made it possible!! We highly recommend Caroline!

Great service every time I'm in the branch thank you very much! Shalanda at the counter provides…read moreservice with a smile!

I hope this review is seen by the Corporate Office. After…read moreopening an account with the Indian Lake branch I applied for an auto loan. After submitting all the documents requested and hard inquiries pulled on my credit report, they did nothing. The branch manager Jennifer was handling my request. After numerous phone calls which all went to voicemail and multiple email requests for a response not returned, it really left me disappointed in the whole process. Not only did the hard inquiry hurt my credit which was in good shape, the vehicle I was trying to purchase was sold. I can understand them being busy, but the lack of communication was at the lowest that I've ever encountered. I will be closing my account and will never do business with them again. I guess my business wasn't important to them.

Marshall shows his professionalism in his work and his kind regard for others in everything that he…read moredoes. I trust him as a mortgage broker, and I'll always send my clients to him, especially Veterans.

From the owner: VA Loan Specialist New Construction Loan Specialist…read moreMortgage Loan Officer

Matt is the president of Schumacher Mortgage and allowed one of his associates to take 23% of our…read moreequity down from sale of our current home when 10-20% is their standard practice and this was not the figure that was on our contract. Schumacher is contracturaly obligated to only take 20% and owes us back the additional 3%. When we reached out to Matt we have not received a valid reason, nor highlighted on our contract where it says that this is an acceptable practice. i also asked him what other customers have they done this to as you can't take more than what was on the contract. This is discriminatoin and disparate treatment and not truth in lending practices

If you are thinking about purchasing a new home now , in the future or just need to refinance then…read moreyou should definitely give Matt Glynn @ PNC Bank a call. They offer some of the best rates in the industry and top notch client service. We have worked closely with Matt since 2010 and we and our clients love the painless experiences. It is always a great time to start planning and Matt will take the time to sit down with you and go over your best options.

As first time homebuyers, we had no idea what the first step even was, until Carrie took the time…read moreto sit down with us and explain everything. Throughout our experience with her, she was thorough and always kept us best in mind. When we had our onboarding meeting, we knew that were a rare client with a handful of challenges that Carrie didn't have to take on; but that didn't stop her from persevering in finding the perfect home and Mortgage Lender for us! It was an absolute pleasure working with Carrie! She made sure that this entire experience was as seamless as possible for us! I'll never stop recommending her and Property Twins Nashville!

Carrie went above and beyond to walk with us every step of the way to find our new home…read more She was professional, exceptional service and dedication and and extremely helpful.

As a REALTOR, communication is key in any real estate transaction. Dennis went above and beyond by…read morekeeping everyone updated, reminding us of deadlines and offering solutions when issues arose. I am SO thankful to work with Dennis as he is reliable, sharp + am looking forward to many closings with him in the future!

From the owner: At Lion Bookkeeping, we understand that managing the financial aspect of your business can be…read moretime-consuming and overwhelming. That's why we offer comprehensive bookkeeping services designed to give you your time back and enhance your businesses financial outlook. Our team of professionals will work closely with you to ensure your books are accurate and up-to-date, giving you the peace of mind you need to focus on other aspects of your business.

When my wife and I were looking to finance our first home, we didn't know quite where to start. We…read moregot in contact with Chris Williams at Volunteer Mortgage. Chris was extremely helpful! He took the time to walk us through the whole process step by step and answered every question we had. He helped us understand the difference between what we could qualify for (the very top of our budget) and what we actually wanted to afford (something more reasonable for us). We would soon learn that the process takes a little time, but Chris was there every step of the way and we always felt that he was accessible and eager to help us. Chris knows his stuff and found the best financing option for us. We did our diligence and talked to other lenders, but in the end Chris just made the process so easy. He explained everything to us, line by line. At some other lenders, we just felt like a number (or dollar signs), but at Volunteer we were treated like people. By the time we were ready to close, Chris had our financing in order and all we had to do was sign on the dotted line. Our realtor was impressed that we didn't have any hold up on the financing side and we think that it helped us to secure the house of our dreams! I highly recommend Volunteer. We can now rest assured that we got the best deal and the best personal treatment there is in the banking business. Thanks Chris and Volunteer!

Back around 2010, I was going to refinance my home with Volunteer Mortgage but I reconsidered after…read morethey sent me another person's information, including Social Security's number. They sent my personal information to another person too. Ever since then, I continually get emails asking me if I would like to refinance. I have selected to opt out ( located on the bottom of the email ) of receiving emails on many occasions. I also emailed John Weaver and President Charles Boner requesting to be removed. After doing so, the email frequency has increased. I am keeping a copy of all correspondence and considering legal action.