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First U.S. Community CU

3.4 (9 reviews)
Closed • 9:00 am - 2:00 pm

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2 years ago

Great service. I love this bank. very welcoming and accommodating. Great location. I also appreciate the phone app lol.

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3 years ago

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6 years ago

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11 years ago

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10 years ago

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10 years ago

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8 years ago

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12 years ago

Heavy staff turnover. Up selling more important than handling existing accounts well.. Will not do banking with them again.

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10 years ago

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Patelco Credit Union Roseville

Patelco Credit Union Roseville

(37 reviews)

Been a client since 2006.. I love my local Patelco and my friends that help in the office!!…read more Appreciate them!!

So had 2 small external transfers done from 2 separate banks…read moreto my son's checking account (joint account as he is under 18). Patelco pulled the money successfully from the 2 banks, stated in the app that the transfers were successfully completed, but no sign of the money in the account after a week. So my son could not access it. We called Wed, Thur, and Fri as each time we called they stated the transactions were pending and they would post the next morning. When it didn't happen we would call again and get the same story-for 3 days. No one knew what was wrong, and no one kept notes or communicated it in our account info, so each time we called we had to explain it all again. On Friday someone did finally state they would escalate it and get back to us by end of day-it never happened. So we called on Saturday-and explained it for the 4th time and they came back with the exact same thing-it's pending and wait until Monday. We did not accept this at this point and spoke to a supervisor-she stated she would put the money in the account as a "provisional credit" so my son could access it, while they figure it out on their end. The account showed the money was there and available so my son went to the atm the next day (Sunday). At the atm it stated there was the amount he was expecting in the account and it was available. When my son went to pull out 10% of the total he was declined due to "insufficient funds". Ugh! We are so done! We are now going into the branch tomorrow (Monday) and closing our accounts. And getting all the funds in cash right then and there. I have never had such issues and phone conversations going around in circles for a few hundred dollars! These were small transfers! Very unprofessional and it's infuriating! Patelco took the money from the other Banks but then refused to simply put it into the account so we had no access to it. Very horrible customer service! I do not recommend.

Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

Chase Bank

(46 reviews)

I have banked with Chase for several years now and I love this bank! During a difficult economic…read moretime my business was invited to leave Bank of America, and I didn't know if I would find another bank open to our needs. Chase welcomed me, my business and my personal accounts, and has given us the best and most personal service all the way. Christopher Hanson has taken care of me personally, any time I walk into the bank or call. If Christopher is not in, someone else talks to me within a few minutes. The tellers are wonderful, they say 'hi' before I am even halfway in the door. I've never had a problem. I think this is just the way this bank operates. I'm no one special... they just expect to smile at and greet their clients each and every time. I feel happy and confident with this one thing in my life... my banking at Chase is something I can just trust to go well.

FUCK CHASE BANK!!! Big frauds and your money is NOT SAFE HERE!!!…read more Be careful banking with Chase! They have employees selling personal information and stealing identities. ! We have our accounts wiped out, over $100,000 had to fight them for over a year to recover all our money! They hold funds FOR NO REASON. Move up release dates NO EXPLANATION! They violate ALL THEIR DISCLOSURES!!!! Do not disclose or follow their own policies and when you call customer service, they will tras after you 10 times and not resolve anything, they're answer is always " We can't do anything. It's in the system, and humans cannot make any modifications.!" So basically, they hold your money hostage and NO HUMAN can do a thing about it! Stay clear. Close your accounts! DO NOT USE THIS BANK! You're better off leaving it with a stranger than with Chase, they do t know a thing about customer service! NEGATIVE ZERO STARS!!!

First U.S. Community CU - banks - Updated May 2026

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