I came to Dr. Kane after reading positive reviews on my Google search for urologists. I had a bad…read moreexperience with the doctor my primary care physician had sent me to two years ago. Since my primary care said I still needed a workup by a urologist I said no to his referral and went out on my own. I scheduled an appointment with Dr. Kane who is a Urogynecologist. Dr. Kane's office started my appointment off right by being very professional. Then I met Dr. Kane and instantly knew I was in good hands. For the problem that I was having she wanted to take a urine specimen via catheter rather than a simple cup specimen so there was no chance of contamination. She prescribed two medicines that she thought appropriate for my complaints and scheduled a recheck in one month. When the urine culture came back she also said I needed an appointment with a urologist. She had her nurse tell me who the referral would be with. Unfortunately the doctor Dr. Kane wanted to refer me to was part of a large group under the name of First Urology and they told Dr. Kane's scheduler that since I had seen another doctor in that group I would have to stay with the original doctor. They went ahead and scheduled that appointment and called me to advise me of the situation. I immediately told Dr. Kane's scheduler that I would be cancelling that appointment and find a urologist that was not part of First Urology. I would be returning to Dr. Kane for my one month follow-up. Dr. Kane and her staff were very understanding of my desire to go elsewhere. When I returned to Dr. Kane for my one month visit all went well and I advised her of the urologist I was seeing. That urologist would be sending a report to Dr. Kane. I am so pleased that I found Dr. Kane and would not hesitate to recommend her to my friends. She truly is WOOHOO - AS GOOD AS IT GETS!

Sarah Kane has been helping me to try to fix a problem I had when I went to her. She has been…read moredilligent and she doesnt accept failure as an option. She is amazing and if you are looking for a eurogynecologist start here dont end here like i am.

This large office goes the extra mile to find out what ails you. Dr Christopher Smith and team ran…read moreall kinds of test and over some time improved my issue. They do quality work here. Most of work is done in house and they will refer you out as well. The only issue I found is the wait time can be long and waiting area can get real crowded. The service is friendly and professional and they have great communication. Everyone works as a well oiled machine.

This is what you should expect if you decide to become a patient here! Long wait times, backed up…read moreautomated phone scheduling, over crowded waiting rooms, doctors consistently running 1-2 hours behind schedule backing up all scheduled patients (but they don't notify you of this until you arrive for your appointment) , nonexistent coordination with other medical facilities (especially the VA) to get authorizations and medical records, and if you must cancel an appointment you might wait 5-6 months to get another one. And this is just my personal experience in dealing with them over the past several months. Most fast food restaurants on a bad day are ran better than this clown show on a good day. IMO, no matter how good the doctors are, it's not worth all the wasted time and effort you are going to spend to get in front of a doctor for a few minutes. If you have other options use them, if you value your time and sanity. Your experience can't get much worse than using these guys.

I have had excellent care from First Urology for over 25 years now and I still have the same…read moreUrologist. My Doctor is very caring, compassionate and always on the cutting edge of new treatments. I only wish they did primary care also....I'd love to be treated as nice as I am at 1st Urology.

I've been waiting for 40 minutes. There are 15 people ahead of me in the waiting room at 9am. three…read morepatients are waiting in the hall because there is not enough seats. They obviously over schedule to make top dollar. No concerns for patients comfortability or time. Im not coming back.

Dr Rao is very good at what he does, he listens and has answers. I really like him he took care of…read moremy mom and she always loves him! Great doctor!!

Sucks! Rude staff and doctors just rush you out the room and dont take the time to listen to your…read morequestions and/or concerns!

Dr. Nathan Lamborne NPI number 172-0494537 No moral compass,…read moreNo Empathy, Dishonest, I am a DISABLED VETERAN with multiple tours I was referred to Nathan to help me control my pain from dr peters because I was told that he was a great doctor. I did multiple tours overseas for the United States military which I have had so many reconstructive surgeries and also a work related incident that I fell over 30 feet and had to have yet another surgery I received a dismissal letter when I returned from out of state for work stating he's not going to help me and I am not a patient anymore I did not receive a phone call. I did not receive any type of text no email no verbal warning no written warning no counseling nothing I notified his office of my absence for work due to the severe weather like tornadoes, flooding that we had in the months of march and April I even spoke with him in person when I saw him at my last appointment passing in the hallway and lamborn replied, just notify the office and you will be fine I have spoke with other patients in the waiting room and they have missed upwards of 5 to 6 random drug appointments and still are patience I have talked to people that have failed multiple drug tests and still are patient He is still treating. I have not failed a drug test or had any illegal substance in my system. He also falsely accuse me of running out of medicine early on the notice I received when I had to have oral surgery and he increased my dosage which In turn makes you run out sooner He clearly does not care about his patience. He clearly has no empathy no respect and breaks his own policy whenever it suits him I received a phone call from Nathan manager Ashley stating that they did reach out to me Via text and left me a voicemail which I never received due to the area I was in a tornado went through powerlines were down and cell towers were down For some reason, they cannot fathom this I always thought that doctors And nurses were patient advocates and actually had an understanding when their patient was helping the community Recover from such a tragic event Also speaking with Ashley the manager, she stated verbally that I was dismissed for failing a urine screen test Which I received a dismissal letter stating otherwise. So, it appears that she lied in order to cover their mistake. It sounds like to me The Office is Playing favorites and picking and choosing Who stays and who goes I have never been so disrespected in my life and treated like trash These are supposed to be the People that are helping me. I've dedicated 10+ years Keeping this country safe sacrificing my freedom and my body and also 5+ years keeping our community safe. After I posted my review A courtesy refill of a similar medication was sent to my pharmacy and that's when Ashley contacted me These medical professionals have left a horrible taste in my mouth from the lying, the deceptive behavior the manipulation of words and Not taking any ownership for their mistake The difference is if I did receive those messages that they supposedly sent, I wouldn't be writing my review for being wrongfully dismissed and terminated from this practice In closing the people that he is dismissed, negligently read the reviews and the bad reviews. A lot of them stated there has been so much communication problems, wrongful discharges, people older than me and younger than me there seems to be a common denominator in all of these reviews 5/13/25 Furthermore, I received a very threatening Angry text message from ASHLEY AlEXANDER the manager stating that I was Harassing when all I did was ask for my records and pointed out that I was right from a review that was left I will be reporting Nathan Lamborne, as well as Ashley Alexander to the BBB as well as writing a formal complaint grievance to the Kentucky medical board composed the lies the accusations and the wrongful dismissal of myself self and many others suffered from their malpractice and the lack of patient care they made a mistake and now I'm paying for it

Quick in and out for my scope. Everyone was kind and professional. Easy parking. Urology First…read morealways tries to accommodate patient needs.

I received excellent care. Every staff member I had contact with were very helpful, professional…read moreand personable. During my procedure the physician and nurse made sure I was comfortable and explained things. I definitely recommend this facility.