my husband had both knees done by Dr Carroll and he's in terrific condition. he can kneel to garden…read moreor any other project, bike, walk the dog with ease and go to the gym 3 times a week to exercise. Dr Carroll was very attentive, kept track after surgery and his staff was quite helpful. Not long after my husbands surgery I had an issue with what I thought was my hip. After a thorough exam , Dr Carroll determined the problem and prescribed some pt, and a cortisone shot that got me back in shape. I would recommend Dr Carroll to anyone and have. I feel his approach to the health issues we had was excellent.

Today was a very frustrating experience with Dr. Carroll at the new office in Millsboro. I…read moreaccompanied my mother with a suspected torn meniscus to meet with Dr. Carroll. While the administrative and nursing staff was relatable, attentive and considerate, the experience with the physician was nothing short of disgust. He was condescending, arrogant, dismissive, belittling and more within the first five minutes of the appointment. While a physician may be an expert, with proven best practices, at the very least should speak with a patient and discuss their concerns. Dr. Carroll presented a very "my way or the highway" approach to my mothers care plan without any consideration for her thoughts. Insofar as intentionally turning his head while she was speaking with crossed arms and shaking his head. All over a cortisone shot. I'm sure this message will fall on deaf ears. If you're reading, Dr. Carroll, I hope that even just for a brief moment you'd consider that your patients are deserving of more than just a lecture. That you would have a bit of compassion, humility and understanding and not be immune to the day to day you see, and meet people where they are.

Today was my first visit at Atracare and I was very pleased with the entire process. Scheduling a…read morewalk in appointment was painless. The receptionists were polite & kind. I came in for a sick visit on a Sunday and the NP, Brittany, I saw was knowledgeable and took the time to go over any concerns and was generally very pleasant. I would absolutely go back to Atracare and recommend them :)

I had a very disappointing and stressful experience with this office, primarily due to the…read morefront-desk administrative staff. I was initially told I would not be able to see my previous provider, even though I had received confirmation by text from the office. When I came in to sign the required release of information forms, the staff member I spoke with was dismissive and rude, even though she already knew I would be out of state for a week. Only after I showed her the message from the office did she go back and confirm with the provider, who agreed to see me after all. Later, when I arrived for my appointment at the new office on Coastal Highway, the same staff member was there. I arrived five minutes late after driving in from out of state, which the office policy allows to be waived once. I completed all paperwork, but she never checked me in. As a result, the provider came out and took another patient instead of me, even though my appointment was scheduled first. This was extremely frustrating and anxiety-provoking -- especially for someone seeking behavioral health care. The dismissive attitude and lack of basic administrative care made the entire experience feel chaotic and unsafe. I left feeling unsettled rather than supported. I strongly believe this office would benefit from trauma-informed customer service training, especially when working with mental health patients. Front-desk staff play a critical role in patient experience, and this one interaction made me decide not to return.

The imaging center is very clean. The staff are all friendly and professional. I have never waited…read moremore than 15-20 minutes even when it is crowded. Keep up the good work.

Beebe no longer takes appointments for urgent care or lab work. Go in and sit sometimes for hours…read more Beebe continues to deteriorate healthcare services in slower lower Delaware.

This is a good practice. They care about the patience. I had been most diagnosed. Hmy Dr. Harriott,…read morepatiently worked through my condition. After surgery, still issue presisted, so we are collaborating to find other solutions and by avoiding more surgery. Let characteristics: patient, professional and smart

DO NOT GO HERE! Very dangerous. I went to see Dr Harriott because of a very slight tear in my…read moremeniscus, upon looking at the MRI, he wasn't even sure it was a tear. I was concerned because I have a heart condition, so I must be able to continue with aggressive cardio exercise. I very clearly explained this to him, so that he understood that my goal was to preserve my very good and structurally sound knees, in order to stay healthy long term. He strongly recommended hyaluronic knee injections. He sold me on them by saying it was a completely natural substance found in rooster crowns, and there were no potential side effects, since it was the exact substance in the knee, etc. He indicated there were imitation and genetically engineered products available, but he only used that actual natural substance from roosters, so I allowed it. (He later confessed that this was not true and that he actually used the genetically engineered product) TRUSTING HIM WAS ONE OF THE BIGGEST MISTAKES OF MY LIFE. I should have known better. After the first injection, I began having significant knee pain, in and around the injection site, migrating up and down from the spot of the injection, even though I was very cautious with using the knee and following all instructions as far as icing, etc. I was very concerned and went over with him at great length prior to the second injection, yet he insisted that the injections were completely safe with no potential side effects, and I should just ice it more afterwards. I reluctantly received the second injection. My knee deteriorated significantly afterwards to a point where I could do no cardio exercise anymore. Prior to the 3rd injection, I called and explained the situation, and said I didn't think I should get the 3rd one. They explained that in order for it to work, I must get the 3rd injection and insisted that I come in for the third one - before 30 days or the treatment will not work properly. I waited an extra week due to the pain I was in, and reluctantly went in. I tried again to explain to the doctor about the deterioration of my knee...He said its not possible to have any type of reaction or negative effect from the injection, and that I should ice it more. He insisted on the third injection, so I relented, hoping that it was true and that I needed to complete the treatment in order to see a benefit. Big mistake. I could not even walk after the third injection. I said to him that I can't put any weight on the leg as he held the door and waited for me to leave. I will never forget the sadistic and unempathetic look on his face while he held the door open for me, as I struggled to put any weight on the leg. He then left me in the room to limp out, get the door myself and struggle out of the office to my car. I had to drive home with my left leg on the gas and brake pedal. i WANT TO EMPHASIZE THAT I AM A HEALTHY INDIVIDUAL WITH AN EXTREMELY HIGH TOLERANCE TO PAIN AND HAVE PLAYED SPORTS MY WHOLE LIFE. i HAVE HAD MANY INJURIES AND THIS INABILITY TO PUT WEIGHT ON MY LEG WAS THE WORST - INCLUDING BREAKING MY ANKLE IN TWO PLACES. It is now a year and a half later, and I still have extreme pain in the spot of the injection and up and down the knee. There was ZERO pain on this side of the knee prior to the injection. Further, I have done the research and in fact there are substantial side effects to these injections, that outweigh the potential benefits. Good doctors have gotten away from giving them. Money doctors without conscience still do them, gotta keep up a lifestyle I guess.... In summary, this man should not be a doctor. He should have done the world a favor and stayed in engineering. I can't imagine what prompted him to change fields other than $$$$$. It certainly was not an empathetic desire to help people. I wish I never went to him, or Premier for that matter. I would have been much, much, much better off.

The therapy part of my experience was great. HOWEVER, they quoted me a copayment amount at the…read morebeginning so I decided I could afford to go twice a week. But when I was done with my PT, I received a large bill! When I called the office to ask about it, they were rude and impatient, unwilling to explain the reason for the discrepancy. Barely, 6 months later, I am getting sued by the company. I would NEVER recommend them to anyone. They are not trustworthy!!

Very impressed with Aquacare. Having had physical therapy in other locations before moving here…read morefrom NY, this was the first time I received actual 1 on 1PT. Connor Drislane, Mark, Brian and others were very helpful, attentive, and helpful. In my opinion, they go beyond just addressing the one presenting symptom. They look at the whole picture to explain your specific issue. I found the experience to be professional and total hands on. In the past, PT practices spend time on the first visit then pretty much leave you on your own. Not here. If your looking for complete PT service, I'd go here.

Wonderful caring staff invested in your progress. Flexible scheduling, convenient hours and very…read moreprofessional, friendly staff

I was a patient in 2015, 2019 and am currently get PT for my back through Oct…read more Great staff, Compassionate, Caring and Friendly. I would' not want to go to any other place.

Got a relatively quick appointment based on where we live. They are very nice. They are very…read morepatient with my schedule because my dad is sick and I have to change. Sometimes. They determined what my dizziness was from. And inform me that my hearing has gotten worse. The office is different! They've got a lot of cool paintings up. It's an older building. But don't judge! The way they treat you is much more important

Dr Duncan is a gem! She's incredibly nice and very gentle. Her entire team is just like her: no…read morestress, easy going and very empathetic. I've had several appointments for a chronic sinus infection, and we did all the allergy tests. I've had this done before, but this was very quick, easy and painless. I feel like I'm on the right path with the right doctor who communicates with kindness and understanding.