Diane and her team at Fairway were wonderful to work with, from pre-approval to close. Friendly,…read moreprompt, professional, competent. I felt secure that the loan process was moving through correctly. We had a last minute issue on our end, and they pulled together to help me resolve and still close on time! They offered the personalized service I was looking for. 100% recommend.

In this crazy real estate market, you need a lender who is on board and there for you when you need…read morethings from them... Diane and Alise apparently work all the time. Having people who really care and work after-hours and weekends to make sure you have answers (and paperwork) handy isn't something I generally expect from a lender. Pair that with really good rates and service makes choosing Fairway an easy choice for us. We have closed a handful of local Lawrence mortgages with them and will continue to use them as the need arises again the future. I can't say enough nice things about them, if you need a mortgage in Lawrence, make your life easy and start with these gals, if you have ever had to get a mortgage somewhere else before you will understand what I mean and why I recommend them.

I tried to use this company to purchase a home and gave them 3 months and they still could not get…read moreget stuff in line. It was an absolute nightmare and Spencer was more than awful to work with. I also got a bill from them for $1500 for 2 appraisals when they couldn't even complete the transaction for me. I switched companies and it was much easier, faster, and had a closing date in line on the same day I got approved. Would not recommend to anyone. 0/10.

I liked that I was able to call in and get a hold of somebody quickly but overall they were not…read morevery responsive. Ended up going with another company even after doing the application because I couldn't get contacted back.

Professional atmosphere from the moment I walked in. The staff carried themselves with polished…read moredress attire, respectful behavior, and clear experience in what they do. The environment was warm and welcoming, and every employee I interacted with was attentive, patient, and genuinely helpful. A solid experience overall at this Bank of America.

I do most of my banking on line but whenever I have to go in I get great service. BofA has always…read morebeen good to me. I've had issues they take care of right away in a professional way.

We met with Tom when we were looking to move to Lawrence. We knew we wanted to live within easy…read morewalking distance of downtown and made that very clear to Tom in advance and during our time with him. Despite knowing our criteria, Tom took us to houses that were well out of walking distance from downtown - those houses happened to be his own listings. Toward the end of our driving tour to houses, Tom drove the wrong way down a one way street (something that would not be an in issue in of itself) and when a man pointed it out to him, Tom got really mad, got out of the car, and threatened the other man. Needless to say, we quickly parted ways and began a search for another Realtor.

From the owner: Helping clients buy and sell real estate in Lawrence and Douglas County.read more

Service sucks, has monthly fees even though they work for you, slow transactions which leads to…read moreoverdraft fees that are outrageous. App and website crashes all the time.

Don't use this bank if you plan on having emergencies in the future. My father had an account at…read morethis one and when he had a massive stroke he was unable to make a deposit to cover all of his withdrawals so the bank started charging him overdraft charges on withdrawals of like $3. I went to get power of attorney to put a stop to it but they wouldn't do it even though I had the paperwork for his POA of finances. They gave me a bunch of crap about it going through their legal team which they never did because week after week they just kept overdrafting him even though he was not at fault. They wouldn't even stop the automatic payments that were being taken out of his account. They did not care a less what happened to him. All they cared about was the money. He had over $500 in his account when it first started and ended up with -$700, all from overdraft charges when I needed that money to help with his finances even though it wasn't much. He has sinced passed away. It goes to show this bank cares nothing about it's customers but only about the money they take. I am glad I do not have this bank.

Five stars doesn't even begin to do justice to Tanya and her team (I also worked closely with…read moreElisabeth, who is also awesome). They are literally the best: professional, ethical, know the market, know how to sell a house, and most importantly, know how to protect their clients. I wanted to buy my "dream home" that turned out to be a disaster, and after all the hours of work they had put into listing my other home, negotiation / inspection of dream home, etc, they were completely 100% supportive of the cancellation of the contract and STILL put a ton of work in, even after they knew that neither sale (my home or new home) would probably go through. They didn't pressure me AT ALL into accepting less than I needed in terms of repairs and just held my hand throughout. I am 100% a fan now and would never, ever use anyone else.

We found an agent by referrals from other realtors: Ashley Qualls. Ashley quickly became familiar…read morewith our needs and even the dreams behind them. She led us to homes we liked and she used this information to refine the list of homes for us next to visit. She handled all of the paperwork for the inspections and she knows multiple reliable tradesman who were adept at their business as well as being fair minded. She coordinated all aspects of the contract and worked with our loan officer at Truity, Geoff Strole. This is the second time we used Geoff. Between Ashley and Geoff there were never a problem that required our attention. Ashley know the local market, offers her opinion when asked, and listened intensely to our comments to refine how she supported us.