I walked into this bank today around 130 PM, all ready to open a checking account and start my journey to financial wellness. The staff was friendly--great start! I told them I wanted to open a checking account, and the sweet staff helping me made a call. A few minutes later, she told me what I can only assume was a mission impossible-style directive: "You can see our banker, but your backpack stays in the lobby."
Now, I'm not saying my backpack is my emotional support or therapy ball, but it does contain my cash and documents, aka the entire reason I was there. When I pointed this out, I was met with, "Just take everything out and carry it separately to the banker lady and leave the bag in the lobby." Ah yes, because juggling a stack of papers, my IDs, ten immigration documents and a wad of cash like a magician pulling ribbons from a hat sounds like a secure banking experience.
I am totally fine with the rules of no backpacks in bank but its a protocol I have never heard of. May be put a notice board or something.
PSA
If you want to open an account here don't take any bags instead carry all the cash and documents safely in your hands or keep it bundled up in your back pockets.
Or take your spouse or girl friend or your neighbor who will take care of your belongings while you bank.
This is the branch right next to DMV.
If you want backpacks out, state it correctly and clearly at the entrance. This is not how you represent community bank.
So I did the only logical thing: I took my money and walked right out--backpack and all. If this is how they treat someone trying to GIVE them money, I can only imagine what it's like trying to get money out. No thanks!
Then I walked into a nearby bank next to Walgreens on West main. Same thing, stated my business need and after some paperwork the job was done
Fern Martin was a delight to do business with.
Disclosure: I used to be a journalist. And I was motivated to write after a long time.
Of course, I posted it on every review site possible. read more
