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    First Premier Pool and Spa

    1.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - First Premier Pool and Spa

    Pool cleaning

    Pool draining

    Pool maintenance

    1 More Service

    Pool skimming

    First Premier Pool and Spa Photos

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    8 years ago

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    Calta’s Clear Pools

    Calta’s Clear Pools

    (7 reviews)

    Unreliable and unprofessional. I used Calta for a few years, and while they started off fine, their…read moreservice declined significantly. I was paying $40 per week for pool maintenance, yet they frequently skipped weeks without any notice or refund. Several neighbors had the same issue. I canceled the service in January 2025, but they charged me anyway and have ignored my refund requests. After switching to a new pool service, I was told that my pool's chemical balance had been poorly maintained, confirming how bad Calta's service really was. I strongly recommend avoiding this company--if you sign up, you may have to cancel your card just to stop being charged.

    Avoid this company.... Was a loyal client for 3 years... At…read morefirst Taylor (the owner of the sole employee of the company) did a good job and we were pleased with the service and results. As time went on, we noticed he will randomly just not show up for the service, as we have cameras that show when he would come. When asked, it was always a excuse. "I am short staffed", "I was on vacation", "Sorry, I will be there next week". On 4/1, I noticed that he charged my credit card an additional $25 for the monthly service. No notification of the charge, simply a increase with no notice. When asked, he responded, "Sorry, chemical prices went up". This is the second time he had raised rates in less than a year. Again, just seemed like he was hoping we didn't notice the price change. At this point, I attempting to cancel. He asked for 1 month notice, which based on the contract, I agreed to provide. He showed up for one service (on 4/4) and then decided to stop showing up, again hoping we did not notice. On 4/19, I caught this and contacted him. Two days later, he responded saying how he was "too short staffed" and would not be honoring the remainder of the month. I asked for a refund, which he said he would process. Three days later, no refund and again asked him the status, which he responded that he needed four or five more days. At this point, filing a dispute with my credit card company. I was nothing but reasonable with Taylor and he has decided to run his company like a scam artist. Again... please for your own sake... AVOID THIS COMPANY!!!!!!!!!

    First Premier Pool and Spa - poolcleaners - Updated May 2026

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