I have a few doctors with FPG, and they're ok. I switched to their pulmonologist/sleep apnea center to keep my doctors together, but the customer service at the sleep apnea/pulmonologist is horrible. you can leave a message but you never get a call back. Never have they called me in response to an inquiry. I've had to stop in there while on other doctor appointments. Stay far away from this office. my other doctors are good and the staff is on the ball. They only get one star because I can't leave zero stars. read more

What a very nice doctor's office, very caring and attentive. Thank you all so much for being there. read more

I saw Dr. Sutera for my annual physical examination. Once there they informed me I should have had the blood work ahead of time. No one mentioned this when I made the appointment and I specifically mentioned I had a physical. They sent me for blood work and there were several items out of normal range. I called the office and asked to discuss the results with Dr Sutera to see what he recommended as next steps. I called back several times and never got a call back. After multiple attempts to talk to someone besides the people answering calls, I was told that I would have to make another appointment to discuss the results. The lack of care and customer service is appalling in my opinion. read more

Not impressed. Spent 30 minutes in the waiting room. Another 30 waiting in the examination room. It was clear the doctor had not even glanced at my chart before our meeting. He was indecisive about what to recommend. I made all the suggestions. 10 days after the radiologist's report was issued, I had heard nothing and still had received no referral to the physiotherapy I need. Entirely unsatisfactory. read more

I saw some reviews and all I can say is that they seem very professional and very concerned. My waits are no longer than other area Doctors. Of couse its busier during different times of year. I have only great results with the whole First Physicians not only for myself, but also my 93 year old mother who have completely different doctors within the group. read more

Probably the most hostile, unfriendly, least helpful medical office I've ever visited. It starts with the receptionist, continues with the nurse. Then it gets worse when the PA or NP sees you. Finally, the the doctor comes in, seems bored by what you're telling him, and then responds with nothing -- no recommendations what steps to take on your own, no prescriptions, no referral, no labs. Nothing. His only instruction was to make a follow-up appointment six-months later. I'm seriously considering just cancelling the next appointment. read more

The worst care ever. Never have I called one of their services and not been on hold at least 20 minutes. If you try to call Their executiv offices it is worse. They don answer and don't return phone calls. Their communication between the hospital and their service is abominable. Often the doctor doesn't read reports u til the patient is in the office. The staff is rude. If snyon else ran a business this way they would be out of business! read more

I'm terrified right now because this office hasn't called me back and it's my fault if I die in the next couple daysv For letting them put me in her anesthesia. The prep they put me on is horrible for me. I've left messages and talked to people and hoping will get back to me before I go under anesthesia. Just know I'm terrified, if I can even get in touch With this practice, usually three to seven tries!!! I usually have to drive to the office to get in touch with this group. They are SO rude. It's crazy. I dread the painful phone calls with these rude nasty receptionists. I have to pay to talk to these horrible human beings. Why aren't they working in a warehouse? Not in front of people. They are the worst. I am dismissed when I call AND when go in for my appointments with Dr. S. He is so dismissive of me I don't feel comfortable in this place ever ever read more

This all pertains to a bill I am being sent for a service date which I wasn't even seen on. They have easily the worst administrative office of all time. I have left 3 voicemails and sent 1 email and finally just received a call back. The first call was made nearly 3 months ago. I was fortunate to miss their call, so I am expecting another 3 month lead time to get a call back. The doctors are fine, though if you are seen at Sarasota Memorial I'd ask to deal with a doc from outside FPG if possible just because of their admin office. I am being generous with a 1-star review so you are welcome for that FPG. I look forward to a debt collection agency buying this 'debt' at 4 cents on the dollar. Maybe they'll return my call and I will give them the money for this ghost bill! read more

This applies to the office of Dr Fredriksson. I wish there was a zero star option. I have no idea if Dr. Fredriksson is a good doctor or not as I was never able to be seen by him. My journey starts a year ago when I was referred to this office by my primary doctor. I called and scheduled for an appointment the day after I saw my GP. I was told that the next available new patient appointment was in 3 months - so I took that date. One week prior to my appointment, the office called me and told me that the doctor wouldn't be in the office for my appointment so I needed to reschedule. Instead of trying to get me an appointment relatively quickly, I was told I had to wait the 3+ months for the next "new" patient appointment. So I booked that one. When I showed up on that day (now 6 months after my original call), I was told that the doctor wasn't in so I was going to be seen by the physician's assistant. I saw the PA and he gave me a preliminary exam and told me I should really be seen by Dr. Fredriksson (duh). So, I schedule an appointment with the doctor. Due to my travel schedule and the doctor's schedule, the next appointment was 5 months later. I schedule early in the morning (8:30am) specifically to minimize the time in the waiting room. My third appointment day rolls around, I show up a little early and check in. Yes, the doctor was in the office. However, I wait for 30 minutes and I am still not called to go back to the exam room. I ask the front desk how much longer and I am told that "I am next." 15 minutes later, I am still in the waiting room. At that point, I decide to leave. I ask to speak to the manager to relay my experience with their office and instead of receiving my feedback, the manager tried to justify my overall experiences and further tells me that waiting 45 minutes is "typical". Again, no idea on the quality of the doctor, I would only go to this office if you don't mind being treated like you have no value. read more

I received an unexpected bill after 8 months of my visit which I was released free of charge. When I questioned the billing office, the woman was so rude telling me since you signed the payment agreement, it does not matter when we bill you and why you got billed, you have to pay!!! I highly do not recommend people to go to First Physicians Group and deal with nasty staff at the administration office. Lilly H. read more

i will never be going to first physicians again, the staff are completely confused and not efficient when taking a call, but also, Dr Azuero made me fight all day for him to send me a lab (for what he THOUGHT I had but did not want to test for, for some odd reason) when I finally took the paper to quest they told me he did not in fact put any test code on the paper for what I requested. Therefore could not have the test done after all that fighting. I had to end up going to urgent care and spending more money because they simply could not do their job at first physicians. I would not reccomend going to them or you will likely have horrible added unnecessary stress on top of your illness Instead of actual help and care. You should not have to fight that hard to advocate for yourself with the right Dr. read more

The management team at First Physicians at SMH is the worst I have ever dealt with. Any call takes 15 to 30 minutes to get to talk to someone, and I have on the last occasion had to call 5 times to receive the required response, and that only after threatening to go in person and create a furor. This took 11 days, trying to reach the office manager, who didn't have the time or decency to call me back. read more

On 5/25/25 I received a bill dated 1/15/2025. Not seen any of this date before. Noted past due and will be sent to the Collection Agency. I was told the "system" reads the date of service, yes 4 months past due even though they never sent a bill or gave opportunity to pay. read more

Absolutely disgusted with this practice. First, it's hard to get anyone to answer the phone. Then, if you have a pressing health issue, you don't receive a call back. If you're lucky enough to get a call back, they offer an appointment in 5 days, or they tell you to go to urgent care. Why do I need my primary physician then? Time to find a new provider who actually cares about the patients. read more

We have had nothing but great experiences with First Physicians Group of Sarasota Memorial Health Care System! Our family has received care from Dr. Jonathan Fong and Dr. William Fredriksson and both physicians, along with their NPs and PAs, have provided amazing patient care! In addition, the office staff are very professional and attentive to our needs. Thank you First Physicians Group! read more

the financial office employee spoke very rudely on the phone. Not that he didn't want to help, he didn't want to solve the problem that I discussed with the health insurance company. he even threatened me with the debt collection company. then he hung up. this is not service!! this clerk simply humiliated me as a human being. I will officially report this to his superior or the company director! this clerk threatened me instead of helping me!!! read more

Couldn't be happier with Dr Brus. Outstanding physician who keeps current. Has overseen my husband and my health care for 8 years. Best physician we have ever had. Yes office staff needs some PR tips but when you have a great Dr you will endure anything! read more

I have been with this group since 2020. No more. Avoid this practice. The billing department is as arrogant as they are incompetent. A routine annual physical in Sept 2024 which was paid a 2nd time on Jan 28, 2025, still hasn't been credited. No e-mail. No text. No calls. Just a letter threatening collections. I did get to speak with Sydney (imagine Berta from 2 & half men) and Mary Lou (imagine Elmer Fudd's daughter), and provided them with the confirmation number, but nothing has been done. The office also NEVER answers their phone- and if they do call you back, you get lip service and attitude, but no follow through. I have no doubt my doctor is unaware I cancelled my appointment today, much less why. read more

Definitely unhappy with the billing department, they need to do better and get better professionals in their billing department. They are trying to bill me for services never rendered on the dates that they're billing for. And then I was hung up on because I said the F word because I said I don't know who the F I talked to yesterday after I had been Explaining this over and over to her and then she hung up on me. So yeah avoid avoid anything that has to do with the billing department because they're horrific. read more

Front desk is rude. Spoke to records lady on the phone and she sounds clueless. Would absolutely not recommend this office. read more

Took MONTHS to get an appt but I needed a consult before I could be booked for a procedure. - I booked a tele-health appt for 11:20AM for that consult. The nurse called me to get preliminary info at 11:15 and told me the doctor would call me for my 11:20 appt. I waited 40 minutes for the call. I called his office and was told "he was in clinic" and would call me. I asked why was I given an appt if he is not going to keep it??? The only response I got was- the Dr will call you. I will go elsewhere! read more

AWFUL I called MID FEB for neurology appt. I asked where they are in their appointment book so I would know whether or not I was going to wait. I was told they WOULD NOT discuss anything with me without a faxed referral from my primary. I don't need a referral to go to a doctor. But I asked Why? "Because that's how we do things" it took ONE MONTH for my referral" to Get into their system" March 14 I am told the first appointment is mid August. MID AUGUST!! I have lost a month of my life at a time when I am ill. I need a neurologist and this is why I called her. Mid August? Mid February they could have told me and I would've found someone more available. If you NEED a neurologist, and you call here? I wish you the best. You better not be sick. read more

3.5 weeks to get an intake appointment for hypertension meds. Wanted to enroll my 14 yo. They don't take children, though the name has family in it. Intake went poorly due to the doctor wanting to deal with the hypertension because he is god. Will not be returning to this group ever. If a doctor isn't willing to work with the patient to address thier issues, the doctor has a god complex and a crappy bedside attitude. I would not recomemd that anyone use this healthcare group. Ever. read more

First time office visit. Starting with a new Doctor. Dr "O" was very nice. Easy to talk to. I was in and out in about an hour with no complaints. read more

We couldn't even see a doctor because the front staff is absolutely incompetent and rude - they couldn't take an anthem PPO over the phone and book a visit. They actually deter you from going to this office. Ruth should get fired - she thought the whole interaction was funny, that she couldn't enter our names or IDs properly. Hope the docs are worth it because working with that front office staff is a nightmare. read more

I have been going here since 1999. I have seen the nurse practitioners and various doctors but my favorite is Dr. Kevin Dunn. He listened to my request to get off the diuretic and get on another BP med. He suggested a calcium channel blocker. The other doctor I saw ignored my request! I am glad that Dr. Dunn is now my doctor. He's very interesting to speak with and informative too! They have a special rate on appointments and labs for people who do not have health insurance. They are also open on Saturdays as a walk in center...for the practice's patients only! read more

First Physicians Group - Sarasota - Internal Medicine Near Me - Sarasota, Florida

Asked for an appointment as a new patient. Of their 200 doctors, only one was taking new general practitioner appointments and has nothing available until August or 6 months from now. read more

The staff is rude and doctors are bad. I went to two different doctors and couldn't imagine them actually handlingy procedure. I decided to go do a different doctor and couldn't have made a better choice. Avoid this horrible place read more

Had a first appointment with this group new to the area, mapped it the day before. Day of appointment bad traffic called to inform them I'm five minutes away. Tell me I'm rescheduling, 0 for customer service . No common sense , I'm dine with these types. Too many good doctors and groups out there. read more

Doctor Workman is a fabulous doctor, she is professional, attentive, and caring. I have always found her to be available and helpful. My last experience I needed the help of a nurse named Brenda and she was just as professional, friendly, and caring as doctor workman. Brenda went above and beyond to make sure I had all necessary paperwork, when traveling overseas. I really appreciate people like Dr. Workman and Brenda. read more

Lack of communication and week long plus response to portal messages. Follow up with neurologist is difficult if wait is over 6 months

REVENUE(i.e. money) is the main focus of this operation. Owned by Sarasota Memorial Hospital which has the same focus according to a nurse who retired from there. I never saw a doctor in my 2 yrs. of being a patient, only a nurse, even after specifically asking for my PCP. Not a place I'd ever recommend. I did see one doctor associated with First Physicians at another location & he was the most unprofessional, unethical, and dishonest person I've ever had dealings with. read more

Great doctors knowledgeable excellent care. Dr. Brus is one of the best primary care doctors I have ever had.

Terrible front off staff, seems to be a trend. If you value your health, life, and time choose somewhere else.

I was a patient of First Physicians for 12 years. When my doctor left the practice I called within a week to get new Doctor and they gave me an appointment 3 months out. I said I needed a prescription for blood pressure medicine and they said go to urgent care. No Nurse practitioner or tele health available. I have lost complete trust in this practice. read more

This is the worst place you'd ever want to go. The person setting up appointments constantly talks over you, hangs up on you if you try to explain anything and insists you pay to have all records sent BEFIRE they even talk about getting an appointment. WHY would you need the records if you don't have an appointment??? Your better of going to a Veterinarian than going here. read more

I waited two months to get an appointment for a primary care doctor. I received four different confirmation calls and texts. None of which talked about coming anytime earlier for the appointment, none of them told me to bring any kind of paperwork (which with no email or voicemail I didn't realize I had to do it ahead of time). I showed up only to be told "we'll, we'll have to see if she can still she you." I said forget it, Cancel it I'm disgusted with the lack of communication and consideration. I'm a elements survivor who had nearly four years of doctors, hospitals, treatments and diagnostics ( not down here of course). I know great medicine and this ain't it! read more

never answer the phone left 3 messages on call back no one called back very frustrating to get appoinment*

I have been working with drEswaran for about 6 months now and I am so glad that I did. He has helped me with my type two diabete. He gave me new medication that my regular doctor never did now my A1c is down to 7.6 and on the right track dr Eswaran is great and anyone with diabetes should consider him also staff is great and caring read more