We are not happy with BOA lately and will be looking for another bank. They take forever with…read moreeverything. Each time I call it takes 30 min. just to get a hold. I had a dispute, they had to order me new card and it has been 6 days and I still haven't received it. I tried to tell them how I can only use it for payments and not cash and they won't expedite it. My son transferred using boa zelle and has the confirmation number. They said it is not there and he will have to call back even though I have the number. He keeps trying and always has to hold for 20-30 min so it still isn't resolved. Very disappointed because we have been a very long time customer and this just recently has been happening. So sad.

Atms are usually pretty cookie cutter in the functionality and over all appearance. This is no…read moreexception. No more envelopes for deposits. Touch screen and your basic options available most ATM locations. This is a stand alone ATM. There is no BOA brick and mortar at this location. The closest one is on the other side of town as you are exiting Lincoln on old 65S / Lincoln Blvd. It serves its purpose just fine.

I was thinking about opening an account here so I wanted to see how their customer service would…read morebe. I walked in and told them that I'm not a customer but would like to see if they could break a $20 bill. The teller asked if it was from the atm machine and I told her no. She looked like she wasn't sure if she can or perhaps she didn't want to. I just told her it's ok and walked out. If a bank can't or will not fulfill a simple request, they shouldn't deserve anyone's business.

I tried to pull out money and my daily limit was extremely limited, which is not like with other…read morebanks. The charge was way more than most. I would never go back to this bank's ATM. Perhaps if you're a member of this bank it's better but my experience at just pulling out cash with their ATM was not the business.

We have been doing business with Tri county bank in Auburn for numerous years. They are fantastic!…read moreGreat service and great people. Michelle and Daniel are very professional and provide us with the best services. Steve

I was ripped off by tri county bank. They put my account into inactive and began charging $5 per…read moremonth for inactivity fee. I closed the account with less money than I had deposited I never received a letter or anything from them, they just ripped me off Do not do business with this horrible bank My letter of protest about this stealing of my money has not had any response Do not do business with them

Exceptional customer service EVERY visit! Knowledgeable, experienced and friendly for over four…read moreyears at this branch. Highly recommend!

There phone Coustmer service is terrible. Called today about my car loan and why There still…read morecharging me a CPI Insurance. When I already have full coverage on my car the day I bought it. Submitted all documents they wanted to have it removed and still on my loan amount Every time I call they say it takes time. I said its been 4 months and I call every month. When you call for answers they keep transferring to other departments.i will never recommend or use There financing dept again.

Why would you open up at 9am than close at 11:45am for lunch than open up again at 1:15pm to only…read moreclose at 5pm? So you can only access your money in a 6:30 hour time span? I suggest everyone close your account and go with someone who actually stays open

Their online banking is a complete joke....the technology is outdated, and unusable…read more The personal bankers in the branch do a good job, but if you need online banking of any kind, go elsewhere.

Myles and his team are wonderful. Very happy with my professional dealings with the team over at…read moreFirst Bank!

I'm not sure why it's taken me so long to write this review but it's way overdue…read more I've been banking with First Bank for almost 10 years now and I have to say - this bank is EVERYTHING a bank should be. I used to bank with the big banks and all I ever was is an account number, at First Bank they actually get to know you and you them. And imagine this: you can actually call the branch and speak directly to a REAL PERSON! Unheard of these days (which I try not to do too often, after all, they are working and I don't want to abuse this). A couple of years ago someone stole my checkbook and wrote $2,000 worth of checks. I caught it at 4pm and called them. They jumped right on it and actually called the Federal Reserve clearing center and had the checks stopped. If they hadn't done this I would have lost the money (check aren't like credit cards, once they've cleared the money is gone). I've used many banks before, both for personal and for business, and this is the best bank ever. Tell Steve, the Branch Manager, or Kamal, the Operations Manager I sent you, lol.

Great local bank, great service. Everyone there knows your name and are very helpful. Much…read morebetter service than the "big banks"

First it is very hard to find. Second they were very rude. I emailed them ahead of time to let…read morethem know what kind of account I wanted. They said "no problem". "We have many account like what you describe." When I got there, I they hadnt a clue to what I wanted. I tried to put every stumbling block in my way. They said one thing one time and then changed their mind and said something different. Frankly I dont think they know what they are doing. I would not recommend them. This is the one in Roseville on Douglas. First Foundation Bank...or so called

Horrible customer service. Refused to cash a check after they wrote all over it and stamped it…read more Lady cut me off. Acted like she only wanted to help if you banked there. Absolutely disturbing. Covids done now, you can hire people that are happy and enjoy life. This was such a gross experience. Was going to open a business account here but after this experience, I think not

Would not recommend! Refused to help us through these very tough time claiming they help only…read more"current" customers and we don't have very much money in our account. HORRIBLE!