AVOID AT ALL COST!! Save Yourself The Headache. The ATM Never Works And Bank Tellers Will Carry On…read moreConversations While A Entire Line Of Individuals Wait. I Am Appalled By The Constant Disregard Of Customers Need And Services.

I absolutely love this bank. This is a great location. Easy to access and larger than the previous…read morelocation close to Southpark mall. Everyone that works there is super friendly. They don't have high bank fees and offer great bank services like free tax preparation and free coin transfer.

This was my very first time coming to this bank. It is located right across from Southpark mall…read more It's a very nice bank, and as soon as you walk in, you are greeted by all friendly staff members. There was no line when I arrived and was immediately seen. What I needed did take a bit longer as they had to do some verifications, but everyone was patient and apologizing for the wait, which was no problem for me. They have a grand staircase right in the front and decorated already for the Christmas holidays. This was the first bank that looked upscale and gave a very different bank vibe than most of the other banks. It's definitely an experience for sure.

This branch goes above and beyond. Everyone in TowneBank is wonderful and provides excellent…read moreoutstanding customer service. The branch manager, Soumaya is amazing and always has my best interest at heart. I highly recommend the Carnegie branch at South Park.

As someone who can barely count and never balances my check book, I can tell you that having a good…read morerelationship with my bank is a very important piece in my life :-) I've been with First Citizens since 2006 and I've never had a better banking relationship than I found with First Citizens. The tellers and personal bankers are always so kind, so respectful and so helpful. One of my favorite aspects of First Citizens is that they don't spend their money on technology inside their banks. You won't find any big screen tv's streaming their own commercials in foreign languages, you won't find any atm machines inside their lobbies making loud irritating beeping noises as you try to handle your banking and they don't have long lines because they staff their branches with enough humans to actually get your banking needs met in a timely manner. First Citizens also still offers multiple drive through lanes instead of drive up atm machines. I don't always feel well; sometimes I really don't want to get out of the car and walk inside, so having multiple drive through lanes open really makes a huge difference for me. I also never hear terrible things about First Citizens in the news or in my local newspaper. First Citizens doesn't try to sponsor everything under the sun either (like the big banks do), they choose to focus solely on banking which is exactly what I want from my bank. Thanks First Citizens!! :-)

First Citizens Bank has branches all over the US. I only found out that it is a family run bank…read morevery recently. Whilst the local staff are very nice, and quite professional, if you run into problems in using the VISA card, they will need to be handled by the North Carolina HQ. They are incredibly incompetent. I even contacted the CEO who is also a member of the family that owns the bank. He did not even show me the courtesy of an email response. Instead he simply denied the dispute with Google, without providing a reason. I would give this bank a wide berth. Even if a bank is family owned, the CEO should not be a member of said family. #FirstCitizensBank

We've been Chase Customers for quite some time and continued to use Chase, when we migrated to…read moreFlorida. I can't begin to tell you how elated we were to learn that Chase was available to us in Charlotte. Apparently, Chase seems to be growing/expanding rather rapidly within the Charlotte area. Staff at this Park Row location are incredible courteous, patient, energetic and polite. Everyone has a great attitude! Bankers are truly on top of things and we have never felt pressured into doing things with our money that we don't feel comfortable with. This is truly a beautiful and safe location. I really appreciated the holiday display of the Menorah - made me feel so welcomed. The Bank's Vestibule contains the "Smart ATM's" - which dispense various denominations of US Cash; this can be very helpful; - Unfortunately - for obvious safety reasons - the Vestibule is only open during normal banking hours. I guess they want to avoid homeless and "Undesirables" sleeping inside the vestibule. No worries, there is a well-lighted drive up ATM where you can conduct virtually all your banking. Again - I'm very impressed with the friendly folks that are working at this location. The Park Row location is the closest Chase to our home (City Park).

The staff at this bank has given me excellent help in dealing with a fraud issue. The bank…read morerepresentative I've been working with to sort out the problem has gone above and beyond what I could have hoped for.

What the actual hell if wrong with this bank? They are so incredibly stupid and can't perform even…read morethe most BASIC tasks! Attempted to do a small cash deposit into my saving account today and they literally had no clue how to do it! What?!?! This is not Fifth Third, it is now F***ing Turd Bank

The ladies at the Woodforest inside Walmart in Indian Trail are amazing! They were so helpful…read morediscussing my revolving line of credit. It was so nice to leave there feeling like I truly understood what it all meant.

stay awayfrom the bank,as far as you can,i broke the glass on my ipad...got glass in my…read moreeyes,finally i got logged in on another ipad...then three oberdrafts,i begged for help from the bank...nothing so far...i have alzinheimers and need help,but see none

Renie and everyone is so nice. Great rates. Location not as convenient as we would like but they…read morehave an app and web portal. Overall, glad to be a member.

A small credit union based out of North Carolina that anyone in the nation can join if they join…read morethe North Carolina Consumers Council. At the time of this review, they have some of the lowest APR for vehicle loans for the general public - 2.49% for up to 84 months. Yet, there is some issues that they need to address especially since they service the entire nation - even if they are small. To join the credit union - they are still doing paper applications, which has to be mailed if you are out of state - no reason to do this anymore in 2020. Also no reason to send e-mails regarding your account instead of through a secure, internal messaging system. After one's credit is pulled for a loan is when you learn, that they have a monetary limit how much they will loan for a private sale. So this excludes high-end vehicles. This should be notated somewhere on their website or even before you apply for a loan. Speaking of the website, after you login, it could definitely benefit from upgrades at least in terms of navigation and options to the user - very basic. While the staff were friendly and quick to respond to my e-mails - they should probably have more staff on hand and adjust a few shortcomings - especially since anyone can join this credit union.

My friend needed to withdraw money from her account, which needed to be on a specific banking…read morenetwork. Arrowhead Credit Union was the branch that she needed. We drove over there from Amelie's Cafe, which was roughly eight minutes away. It's a cute branch when you walk in. There is a lot of wood, so the acoustics are fantastic. My friend asked whether there was an ATM in the branch. The only one was at the drive-thru. The teller who spoke to her was pleasant and helpful. There are three drive-thru bays. Two require speaking to a person. The last one is the ATM. My friend lined up with the rest of the cars. I pakred off to the side. I find it dangerous for folks who can't drive to use the lone ATM with other vehicles. I hope that folks drive cautiously and don't slam into people standing there. My friend got her money safely. We were both happy. (101)