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Fifth & Third

1.0 (1 review)

Services - Fifth & Third

Personal banking

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4 years ago

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Wells Fargo Bank - About to deposit some money

Wells Fargo Bank

(7 reviews)

Through a series of bank acquisitions over 40+ years I've wound up with WFB. Most of their staff…read moreis great once you get the chance to personally interact with them. Have to make an appointment days ahead to speak to a banker, used to be able to just walk in and meet somebody within 5-10 minutes. Now they're closing 2 of the 3 branches closest to me plus a drive-up location. Might as well go with an online bank that gives better savings rate. To top it off I recently had a certificate mature, bank did not notify me at all before the maturity date so they rolled it over to another CD at a cheap rate and didn't say a word about it. When I caught it and met with a banker I was told WFB would waive the penalty for early withdrawal if I chose to invest that money elsewhere since they failed to notify me. For unknown reasons the transaction could not be concluded right then so I returned (with an appointment) the next day. That banker wouldn't even make eye contact with me when entering the branch and the branch manager came to me & says "lets talk in my office" then proceeded to firmly inform me that WFB would NOT waive the penalty and if I chose to withdraw I would take about a $350 hit. WFB calls this "courtesy", I call it "bad faith" if not outright lying. I'm looking around, my days there are numbered. I like my investment advisor there a lot but...

Just came here to deposit money into my bank the lady Jamielee who helped me was a doll. She was so…read morepolite from the second I walked up to the counter until I left. Also, she helped me change my password on my debit car with out a problem! Such a friendly Wells Fargo it's great to see people still care now a days!

Sharonview Federal Credit Union

Sharonview Federal Credit Union

(2 reviews)

They do a hard hit on your credit score when you open an account! A hard hit stays on your credit…read morescore for two years! This practice is so not necessary to open an account; a soft pull would be more than adequate. I called to complain, was promised it would be looked into; but then nothing. Now this is just one more thing to explain when applying for a mortgage I want to be clear, I did not apply for any sort of loan, and I did not agree to a credit check! I just deposited money into their institution.

Let me start by saying I had contemplated closing both my checking and savings account with this…read morecredit union. My reason for this is because I had not used it in over 6 months. I bank primarily with a different bank for my day today needs. However the other day I got a courtesy call from a lovely Member Experience Representative By the name of Amber Powell. She was extremely Polite and professional on the phone and we had a nice discussion about some questions I'd had and I decided that I would keep both of my accounts open and even drop by to this location to make a small deposit and to say hello. I did that very thing this morning and I am here to tell you, I was welcomed into this branch as if I were family! This branch was modern, clean and welcoming! I made my deposit and then realized It had been so long since I had logged onto my account I was having issues logging in. Amber was kind enough to direct me to her office and within a few minutes had me all set and ready to go again. Thank you Amber and to the other professionals there that took such good care of me. I will be back!

Fifth & Third - banks - Updated May 2026

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