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    First Medical

    5.0 (1 review)

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    10 years ago

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    Iowa IV

    Iowa IV

    4.0(5 reviews)
    4.0 mi

    They are clean and efficient: it would be nice if there were curtains or something on the rooms…read moreespecially if you are getting a migraine treatment and the hallway lights are on. They are very good at getting your vein!

    I was in for an IV a few months back and when I left I noticed about 20 minutes later that my arm…read morefelt wet. I removed my brand new coat and blood was dripping from my arm and the sleeve of my coat was soaked. So I went right back and they apologized and promised a free IV in the future. Today I called for an appointment and got a confirmation message to my phone while on the way there. Then I received a call from some guy who I had never talked to saying that they would not honor the promised IV because I had been "upset and used some colorful language the last time I was there". I explained that they had ruined a brand new coat and yes, I was not happy. They scheduled the free IV, (not the very expensive one I had paid for but said the free one was just saline with nothing else) I was all the way across town when he called but they lied and wasted even more of my time. I would never go there again. I have had dozens of IV's and never had any issues anywhere else. These people are not trustworthy. UPDATE; Since posting this review I got a call from Iowa IV telling me I should be an "adult" and asking me what they can do to get me to remove the review. Telling me I am not being an adult because I speak the truth is not the answer. Being rude and condescending is not the answer. I am not the one who did a bad job. I am not the person who lied about making up for it once already. You treated me like I was trying to pull something over on you for a few dollars. Even though the girl who did it saw the blood soaked coat and arm less than an hour later. Ladies I wear jeans and t shirts but I have many millions in liquid assets. This is about principles not a few dollars. Beware of this place.

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    Iowa IV
    Iowa IV
    Iowa IV

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    Hy-Vee Health Exemplar Care - Raccoon River Rally

    Hy-Vee Health Exemplar Care

    2.6(10 reviews)
    4.4 mi

    There will always be people who leave negative reviews. Exemplar has been there for me with…read morelast-minute walk-ins as well as setting me up with a PCP. They care. And they do a good job.

    If I could give this place zero stars I would!!!! The only decent provider is Elli and she is…read moreabsolutely AMAZING! I wish she was in her own private practice!! My experience with this place is not good at all, I was a patient at the flagship clinic since March of 2023 and if someone would have asked me how I feel about this place 6 months ago I would have said they are amazing, but when they opened the Cedar Rapids Clinic (I had moved to Cedar Rapids to be closer to family) things deteriorated very quickly. I was super excited to get my daughter and best friend into this clinic also. So, to say I was impatient for opening day that would be a gross understatement. However, when the three of us began seeing the provider in Cedar Rapids it was very clear that the clinic was not ready for opening day. They had no front desk staff and the LPN who was supposed to be in the back was the only person helping the one and only provider the clinic had. While this LPN was sweet to begin with, it quickly it became obvious that she was becoming overloaded with the front desk responsibilities, the duties with/for the provider, answering the phones, submitting billing (this is questionable), sending out lab samples , etc...etc.... The first time my daughter was able to get into the provider we were both excited because I enjoyed the care I received at the West Des Moines office so it was extremely unexpected when the LPN snapped at my daughter right away wanting to know why she was in there wanting to change PCP's when she already had a provider, Mind you my daughter was a) wanting a new provider and b) wanted a second opinion regarding a potential auto-immune disorder, which she has every right to. This LPN's behavior got increasingly worse, she was losing entire and partial samples that needed to go to the lab, she was getting more confrontational with me and my daughter, until she did something that I felt warranted being reported to the main office. When the LPN was ultimately fired. I was immediately told by the provider that she was friends with the LPN and wanted me to know that she was refusing to provide my care moving forward. this was in early November 2025. On November 15th, 2025, I received a message from the VP of Member Services on my patient portal telling me that "since I had not paid dues in 3 months Exemplarcare was terminating my membership. Now I don't want to get into too much detail, but I decided to contact my insurance company with this conundrum that happened with Exemplarcare in November, I was advised to ask for a "Billing Audit", so I sent a message through my portal requesting this document and stated that I believed that 2 business days should be ample time to send this document. Later, on Friday, I got an email from the VP of member services stating that if I did not cease communications with the office, [she] was going to seek legal action. Now I assume this means that they are refusing to provide me with that information... I have attached a picture of that e-mail to this comment. Not a great experience in the end! UTA: I just noticed that a staff member wrote their own review in an attempt to sway the overall rating of this place. It's pretty pathetic that a "professional" place of business would need its own employees to write false reviews; this is cheating and if they will cheat for a review the just think about the level of pettiness they take in your care and how they would take great ease in spreading any number of patients business anywhere they please. so Seriously and incredibly pathetic!!!!!!

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    Hy-Vee Health Exemplar Care - Preventative care is important. Staying on top of your health is easy with #DirectPrimaryCare at #ExemplarCare.

    Preventative care is important. Staying on top of your health is easy with #DirectPrimaryCare at #ExemplarCare.

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    Midwest Acupuncture Clinic

    Midwest Acupuncture Clinic

    5.0(6 reviews)
    1.3 mi

    The first time I tried acupuncture it was with my chiropractor. I didn't think much about…read morebackground or credentials. Plus, I was deterred by having to submit my own medical claims to insurance. As with anything, not all acupuncturists are on the same level regarding knowledge & experience. The extra effort needed on my part is so worth it. My friend recommended Jay and I'm so glad I gave it a try. Jay studied under a woman in San Francisco who treated breast cancer patients exclusively. For my ladies out there impacted by this disease, it is far more comforting to work with professionals who get it than not. In addition to that experience, he also studied in China. At my first appointment, one of the first questions Jay asked me was- What are you eating? YES. He requested a two week food journal for my follow up appointment, which was like music to my ears. He has offers dietary suggestions for healing. The office is easy to find and it's a beautiful, relaxing setting. The bathroom decor is beautiful and they have a PF Co diffuser which smells amazing. I love this place and the care I'm getting here. Jenny & Jay are wonderful!

    Jay is fantastic. He has helped me with a torn calf muscle, back pain, colds, and flu. Sometimes…read morehe uses acupuncture, sometimes herbs. But I always get the benefit. One of the nicest things about his herbal remedies...is that they are prepared based on the symptoms that I have. I do not get any unnecessary ingredients. So.. I get to avoid a lot of unpleasant side effects. Jen, who takes care of the front office...is awesome. I am so glad they chose Urbandale in which to set up shop!

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    Midwest Acupuncture Clinic
    Midwest Acupuncture Clinic
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    First Medical - health - Updated August 2026

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