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    First Foundation Bank

    4.3 (3 reviews)
    Closed Closed

    Services - First Foundation Bank

    Personal banking

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    Bank of Hawaii - Security Robot for Bank of Hawaii

    Bank of Hawaii

    (62 reviews)

    Downtown

    Bank of Hawaii has long been loved as a major, and local, bank in Hawaii…read more I have been using FHB, another major bank in Hawaii, and I recently started using Bank of Hawaii. Compared to the bank I have been using for many years, the personal banker conditions are slightly looser, and you can easily consult about finance and trust. Also, there are a few Japanese people working as personal bankers, so it's reassuring. Of course, I'm used to FHB, which I've been using right after I moved to Hawaii, so I want to use both banks in the future. What I like about Bank of Hawaii is the Hawaiian-like lobby atmosphere. You can pass waiting time without getting bored because you can enjoy the interesting exhibitions and videos on display. It is not uncommon to see bankers with hair accessories such as hibiscus. When they say "Aloha" after concluding my business, I can't help but smile and return Aloha. I hope that you will continue to provide services that are typical of a local bank in Hawaii. Bank of Hawaiiは地元に根ざす銀行として長年ハワイの主要銀行として愛されて居ます。 残念ながら私はもう一つのハワイの大手ローカルFHBを利用しており、バンクオブハワイは最近から利用を始めました。 私が長年利用して居る銀行に比べると、パーソナルバンカー条件などは若干緩くてファイナンシャルやトラストについての相談も気軽に出来ます。 またパーソナルバンカーには日本人が数人居るので何かと心強いです。 もちろんハワイ移住直後から利用しているFHBも使い慣れているので今後はバンクオブハワイと二本立てて利用したいと思って居ます。 私がバンクオブハワイの好きなところはハワイらしいロビーの雰囲気です。 興味のある展示やビデオは待ち時間を退屈せずに過ごせます。 ハイビスカスなどのヘアーアクセサリーを付けた銀行員を良く見掛けるのもこの銀行の特色かも知れません。 手続きの後に「Aloha」と挨拶されると私も思わず笑顔でAlohaとお返しします。 これからもハワイのローカル銀行らしいサービスを提供して欲しいと願って居ます。

    Writing this to commend Maria in safe deposit box area who assisted me today…read more To save us both time she asked whether my safe deposit box has always been here or was transferred from Chinatown branch. She then chose a huge folder and was able to find mine within seconds. Need to fill out a little form with name, date, box number and signature. Show ID and she asked if I needed a private room which I did not this time. Walked across tiny bridge into vault and did our double turnkey dance, then she asked if I wanted her to lift the box out for me and I happily said yes since it's kinda heavy. Maria set it on the table and told me to take my time. When pau, I replaced the box, took out my key and upon departure she asked if I needed parking validation. I asked how long was it for because I was going to run to Starbucks to get a coffee first and she said it's good for up to 2 hours max. That is nice to know in case I need to do other banking or grab coffee at Starbucks or lunch next time. She wished me a good day with a smile Mahalo Maria!

    HawaiiUSA Federal Credit Union

    HawaiiUSA Federal Credit Union

    (31 reviews)

    Kahala

    I like this credit union and I love this location. I'm so lucky it's just right down the street,…read moretoo. I can even stop at times or kahala mall or Foodland because everything is so close! I opened a Hawaiiusa account a long time ago because they were doing a promotion for teachers. I like that they offer things for teachers. This branch particularly has very nice tellers. The line can sometimes get long, but the tellers are fast and they're so friendly. They all seem to enjoy working here. I like the parking lot. I've never had to wait for a space. I don't have to pull a ticket like at the other downtown Hawaiiusa location, and I don't have to walk so far from my car to get to the doors like at the Ward location. I've never had issues with keeping my money here. I use the online site to check balances and transfer to other accounts. It's been a 10/10 experience using this bank and I would prefer to come to this location as opposed to all the other locations any day. They even have popcorn sometimes. I love popcorn.

    25 year of regular banking here. This is the absolute worst financial institution to use if you…read moretransfer money. They had me set up micro transfers from them AND TO THEM AND IT STILL WOULDN'T TRANSFER. After 5 days of waiting for the multiple micro transfers and completing every thing they told me the transfer couldn't be done because of a 5k$ limit. Even the app creates difficulties when adding external accounts. It has a needless requirement for you to log in with a pc AFTER a secondary password text. The options I was given for a transfer over 5k was to spend 40$ for a bank wire or spend MORE time figuring out where to mail a cashiers check. I am taking option 3 and closing the account tomorrow for free. I wish I closed the account sooner and not wasted a week of time. I am positive I will be spending less time overall opening an account elsewhere with a more progressive bank.

    Aloha Pacific Federal Credit Union - 10-20-22 Credit Union Day!

    Aloha Pacific Federal Credit Union

    (37 reviews)

    I want to get a very big thank you to Ms Patty Moniz, Ms Holly and Mr Rory Chun. Upon finding out…read morewhat happened, they took immediate action and started taking the steps to correct things. Ms Moniz kept me in the loop the entire process, and continued to provide updates without me having to reach out and ask for a status. It's unfortunate that the situation happened as it could have been prevented very easily, but they did everything they could to correct that and I am very thankful. I also want to shoutout the kapolei branch as they were super quick, kind and helpful with providing me the form I needed. The ownership of the mistake and the thorough communication and correction afterwards speaks volumes of the leadership team and completely turned my experience around.

    DO NOT PUT YOUR MONEY HERE. 15 OUT OF 37 ARE ONE STAR REVIEWS…read more I don't need a rep to contact or respond to this review. The only satisfactory solution is to change banks because aloha pacific credit union is broken. Reading all the one star reviews makes me know I am not the only one who thinks aloha pacific sucks hard. I've been at this bank over thirty years and it has changed for the worse. Every bad review is warranted. if you do ANYTHING more complicated than direct deposit and writing checks then you should find another bank. getting money in is easy but getting it out is challenging. I have asked to speak with a manager twice and been denied both times. The last straw was yesterday 5/6/26 when I was told the manager was too busy to talk to me. I asked to have them call me when they had time as I have no idea when they do what they do and I'm free for a call all day. I was told that they would not be available to call at all. Sounds like the only way I can be comfortable dependably transferring money from my account is to close and move the account to a new bank. I won't even get into them not allowing me to deposit an endorsed check or any of the other things that went wrong in the last 8 years or so. Way too many inexperienced tellers.It looks like a high turnover rate because there is always new tellers. What kind of financial institution doesn't allow members of 30 years speak to a manager about a high dollar transfer out of my account? Can anyone recommend a good bank that is friendly and responsive to the account holders needs? I need the opposite of what I get at aloha pacific credit union.

    First Foundation Bank - banks - Updated May 2026

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