Douglasville location I have to say the NP is lovely but the front office staff needs retraining on patient care and chart checking. I have been inconvenience twice coming to this location, leaving with no medication. Very unfortunate they lost a paying customer read more

Just came in to learn about their program to see if it was for me, They but you in a room abs they telling you how much it cost. After that I tell them it's more than I can afford at this time So they send in a Nurse Practitioner to listen to my long and my Free consultation turn into a 70.00 dollar visit OMG Be very careful read more

I was treated so wrong by the office manager. She is not considerate of people's time and does not listen to people. I'm so frustrated with this place. Made me wait because she said I didn't have an appointment even though I did. I sat there until every patient was called to be seen even though I was early for my appointment. Not taking a customer's word when they have proof on their phone is a disrespect to that customer. But I'm just one of many customers so my opinion doesn't matter. read more

Best place ever! I have gone to them twice now. Went from 215 down to 149 pounds in 8 months. Nice staff and it works if you follow the eating guide. Stay disciplined in your eating habits and you will get results. read more

Just a rip-off...bait and switch to get anyone they can signed up! Don't use them, Drs are just rude and uncaring...

At the recommendation of a coworker, I made an appt with First Doctor's Weight Loss, Douglasville for 3/8 at 1130 AM. Day of appt, I was running late. When I realized I would be late for my appt, I called the office and said, I have an appt at 1130, Im running late..should I reschedule? The young lady answering the phone simply said no, if you're here and signed in by 12:15, we can see you. I said ok, hung up, and proceeded to rush out to make the appt. It's approximately a 35 minute drive from my house in East Point to the office in Douglasville. Part of the reason why I called to confirm my appt is because I knew I was going to be late and didn't wanna drive that far only to be told once I got there that I couldn't be seen. I get to the office and at the front desk at approximately 1214, Im greeted and told to sign in. As Im doing so the young lady behind the desk says are you a new patient, I answered yes, she says we'll have to reschedule, we don't see new patients this late. I go on to explain that I called ahead of time when I realize I'd be late and was told that if I sign in by 1215, they'd see me. She says, the person answering the phone thought you weren't a new patient. I explained that that's not my fault. I was never asked if I was a new patient and was told to come in so I did. She says well let me go check. Walks away and when she comes back, she says Im sorry, we'll have to reschedule. I pleaded and explained how poorly this was handled. The young woman was apologetic but not empathetic at all. No one took into account the time and gas it took for me to drive there and they didn't bother accommodating and honoring the appt even after their office staff gave me wrong information. The young woman at the desk kept saying I was late, which I knew and acknowledged by calling beforehand to see if I needed to be rescheduled. Had they told me that before driving there, it would have been fine. But no one did. I hope that in the future, the front desk staff refrain from giving incorrect information and learn to empathize with potential customers. This was the WORST experience Ive ever had with a medical office. There was no regard for the employee giving misleading information, no regard for my time or gas, and I hope this doesn't happen with anyone else. I left without rescheduling and Im sure the employees didn't think twice about losing a potential customer, but hopefully this reaches someone in management that can address what happened. I intended on leaving a poor review on Facebook but they don't allow comments and now, I understand why. Also wanted to call a corporate office but apparently that doesn't exist either. read more

So on the website it makes it seem like they are going to give you a complete medical exam and tailor a diet to fit your needs. But no. They essentially use a cell phones heart rate detector as an "ekg", they test your cholesterol by poking your finger, and to top it all off they read through your diet plan with you like they're in a speed reading contest. When I had called them I told them that I had PCOS and I was interested in the HCG injections. After all was said and done the doctor REFUSED to give me HCG because it will stimulate my ovaries and cause me pain. Yet PCOS is often times treated WITH HCG injections? I think that they need to ask that question over the phone before you come in and spend 124 dollars for a piss poor medical exam, 4 B12 shots, an appetite suppressant (which I told them I don't need because my problem is that I've spent my adult life eating one meal a day - I just don't get hungry), and a damn multivitim. Oh yeah, and they have furniture that you can't sit on. Literally lol. Its taped off and they make you sit on folding chairs instead. Ridiculous. They have not earned my business today. read more

Great staff, empathic doctors assistants, and good plan. They never make me feel bad when I don't reach my goals but encourage me for the next month. If I have questions or concerns, they listen even though I know they have other patients waiting. I moved so I live so far away so I don't go as often as I need to, but that is on me, not them. They have a great reminder system if you sign up for the text alerts. Note, the doctors only see patients on a limited schedule, I think Tuesday mornings and Thursday afternoons. The rest of the times are open for injections. I have been coming since it was a Costemtic Surgery Center. I would be doing better if I did everything as suggested. I love the lipotropic injections as they give me energy. I highly recommend them if the doctor suggests them. read more

the team always makes me feel seen, heard, and i leave knowing I'll be feeling better and looking better due to their care!!

While the staff was professional, friendly, and timely, my first visit here fell short of my expectations. Based on their website, I expected to receive a comprehensive guide to jumpstart my weight loss and maintain it. My medical history or history regarding weight loss was not discussed. The nurse simply checked my blood pressure and weight. I thought that I would meet with a nutritionist (based on the site), but that didn't happen. Instead I was given a 3-4 page list of meal ideas for breakfast, lunch/dinner, and snacks. I then met with the nurse practitioner that quickly went over the basics of using phentermine and its possible side effects. This was what most alarmed me considering I've heard/read So many stories of people gaining weight after they've stopped using phentermine. Essentially you're paying $69 for the phentermine. No information was given to truly ensure that I was successful in losing weight and maintaining. The money is clearly all that matters. Luckily, the Internet exists so I will be doing my own research and exercising until I can meet with a nutritionist through my insurance. read more

Awesome place! The staff are friendly and helpful. The prices are affordable and I am seeing real results! They have specials almost every month. read more

I had gone to First Doctors Weight Loss for a couple of years and needed to change locations because the hours at the Hiram location just did not fit my schedule. I changed to the Douglasville location. I let them know immediately on my first visit that I needed to change from the Hiram location and showed them my driver's license and they had access to my medical records. I asked the receptionist if that would be a problem to change and she said no. Within 2 weeks I got a letter stating that First Doctors would not see me at any of their three locations. I'm assuming someone there thought I was doctor shopping. So, I found another doctor and am satisfied. I would not recommend them to anyone. read more

The only thing they are doing is over charging for weight loss supplements. They do not do health assessments or give weight loss plans according to your specific health needs. When you go in for the visit they take you in a room check your blood pressure and weight. Then send you to the front desk to pay for the "office visit" and a supply of appetite suppressants for the month. The visit costs $70, which is a lot to have someone weight you and check your blood pressure. I could have done that at Walmart and told them what it was when I got there if that's the case. Even for the appetite suppressants $70 is still double the cost. There are better weight loss establishments then First Doctors. I would not recommend them to anyone. Some of the staff is very friendly while others are very rude which is unfortunate considering the money that clients are spending is keeping their facility open so the rude treatment is unnecessary. read more