My wife and I had a great overall experience as it was very convenient to be able to sign documents…read morevia online for the auto loan we got. Furthermore Julisma was great with communicating what was needed and very informative with any question we had. Very please with customer service. I'm a very loyal person and when I get this type of service I recommend it to others which is what I'll be doing. Thanks again Julisma! Ps I'm not one to do these sort of surveys unless I'm very pleased with everything about the process..

The tellers were extremely kind and helpful. If this review was about them it would be 5 stars…read more Upon arriving, the manager (Grant) was being incredibly condescending and rude to another teller he was training. It was appalling to listen to and watch this very kind teller be treated in such a manner. No one deserves to be talked to so disrespectfully. I strongly hope this review can shed light on how he treats the people he leads.

!BEST SERVICE! My…read morehusband and I tried to close our account twice at a different Wells Fargo bank located in Hillsboro. We had a lot of problems at that bank so We decided to visit another Wells Fargo located on Barnes road in Beaverton--BEST service ever! The manager, Matthew Parsons, immediately helped us without any problems freezing our account so that there would be no further charges. THANK YOU Matthew for the superb service!

The people at this branch are always so friendly and helpful. This location isn't as busy as some…read moreother locations I frequent so I'm able to get in and out quickly! Also, for times that it has been busier, I've had one of the bankers help me to use the ATM inside to deposit my check and I was able to get some smaller bills that your typical ATM wouldn't dispense. SO CONVENIENT!!!

This has been our "hometown bank" for 25 years and I can honestly say that they have been great to…read morework with, even through several different incarnations of staff. When there has been a problem, they've fixed it, with a flexibility you might not expect from a national bank, and a readiness to help find solutions that are in the best interests of the customer.

This bank doesn't know how to order you a new card with new numbers, from the bank only how to…read moreorder you the same exact card with the same numbers !!! That's crazy. key banks a pretty useless bank as this easily could be changed, because the people inputing the problem, understand the problem, like normal customers!! if they were an executive could just solve it, it's kinda corporate key banks fault, but bottom of the line if I can't go in ask for a new card, and get one in that same week it's 1980 bank at best and even when I got my card with the same numbers on it they couldn't figure out how to get me a new card with new numbers!! So apparently it's always been a problem and if you call key bank to dispute a transaction they shut your card down, not a bank that uses AI or intelligence know to humans across platforms, also every person that you call into that shuts your card down is Indian which isn't fun, then they act like they are not as smart as someone that could just solve the single transaction dispute, Won't work with key bank you lost a customer that easily could've solved every problem key bank has but no one at key bank is even allowed to solve it either, I even asked if you could make me an account with 2,000 and order a card to that but they didn't know how to do that either, then I would just close the account then move the money, these people are slow at progression holding normal consumers bank

Opened my first savings account with this bank. Opened an IRA here before I went to college. Closed…read moreit out about twenty years later. Missed the CD renewal by a couple of weeks. They charged me 1% of the balance in fees after paying me fractions of a percent in interest for years.

I appreciate Monica for her patient help in closing out an old account of my parents' trust.read more

This is the best place ever to do my banking. I would so recommend this credit union to everyone…read more All the staff are very friendly and are so very helpful.

I have been a member of forrit credit union since before being forrit credit union (fed employ…read morecredit union). The staff have always been helpful and professional. Recently they "updated" their bill pay to a different format. It is poorly designed, removes at a glance management of checking, and is inaccurate. I brought up my concerns and this is the first time I really had lack of support as a credit union member. For a few other reasons I am looking for a new bank.

I love everyone at the Credit Union - Always a positive, friendly & happy experience every time I…read morego!

We have been members for over 45 years, and the people and service has always been exceptional…read more Thanks to Rhonda, Debbie, Stephanie, and the team! Jim and Kristy Y.

Well this location isn't as bright and new as the one on 99. But the staff is FAR friendlier…read more However, they seem very understaffed. They had one teller and he was doing counter service AND drive through. He was, however, a very nice man. I appreciated his friendliness. OH - and he wasn't condescending at all at my appearance. Though I had overalls on lol and I never look very professional. I'm a bit blonde, and I didn't realize they had a parking lot. So I parked on the street right in front of the bank. But it is easy in and out. Easy to find and a good location for downtown Beaverton.

This bank is absolutely horrible, by far the unequivocal worst bank I've ever used. Almost 50 years…read moreon this planet, there has never been another bank even remotely as bad. They changed their name from Umpqua to Columbia recently, look at their old scores. 1.2/5 on Trust*Pilot, an aggregate score of 1.8/5 on 145 reviews on Yelp. I've personally had to contact the VP of client relations TWICE to fix nonsense. I've had their systems overdraft my account seven different times in the last five months when I don't have overdraft protection and even their call center supervisors couldn't explain what happened (literally they didn't understand how their system allowed it) but wouldn't call it a bank error so they wouldn't reverse the fee. When I asked to have their manager call me one time, again I'm totally serious, they told me "My manager is going to tell you the same thing and they are busy." They told me that the manager would call me, of course they never did. For six months straight I signed "Mickey Mouse" on all of my withdrawals, they never caught on. Twice they would not let me take money out of my account because my license expired the previous month. Their system issues fraud locks every other week on my regular online purchases that I've made for years, often on a weekend evening where I can't get it unlocked until Monday. Tonight I changed my password and then it locked my account for changing the password. Seriously, I'm not kidding. One time when I lost my phone they wouldn't talk to me on the phone about my account for over a week unless they could send me a text code; that's not a joke either. It seriously looks like they changed their name to escape their absurdly awful reputation.

I had 100% results with OnPoint Community Credit Union at the Fred Meyer's store on Walker Rd.,…read moreBeaverton I was able to wait for my debit card and receive it before I left the store. It was all done in a timely manner. I HIGHLY RECOMMENT OnPoint Community Credit Union! Marilyn Middleton

We were seen today by Rajni (Razz) and she helped us set up a premier savings account to help us…read moreearn money that was just sitting in a regular savings account. We also asked for additional information about moving some money from a 401K to take advantage of some better APYs that might be available and we would have no restrictions if we needed to access the money. She explained the rules and told us that our money was FDIC insured up to $250,000. She was so helpful and it was a great experience for us. Great job Razz!! Susan and Andrew