I personally have used ALFA insurance for many years and continue to remain with this company…read morebecause of the personal service provided by Gabe Martin. He is a wonderful agent and friend to my family. Unfortunately we have had to use our insurance several times...we have had an unthinkable house fire and automobile claims. When you are tested you truly find out the worth of your agent and policy. Gabe has been with my family through it all and stood for my family during some very dark times. I personally would not want another company or agent by my side.

I feel the need to warn people of getting ripped off by a local insurance agent Gabe Martin with…read moreAlfa insurance. My husband and I began looking for our home to purchase in August 2017. After we decided on a home and were under contract I contacted Gabe for a quote. My husband and I decided that since we will be moving in a few years it was best to keep our current insurance-- we've never had any issues with them. We closed on our home on Oct 24th 2017. I noticed in November that our homeowners insurance never got paid (the seller paid 1 year at closing). I contacted both my insurance company and our mortgage company. The mortgage company had the incorrect insurance information and the two exchange information. In the meanwhile, Gabe showed up to my home and told my husband that I had contacted him to change insurance companies and had him sign an application--3 weeks AFTER we closed on our home. Now, why would an insurance agent that I contacted be going behind my back and having my husband sign paperwork? My husband trusts what he said and signs the paper, we just wrote it off as just for it was for quotes or something and never thought of it again. A couple of weeks later, I get a letter from our mortgage company stating that we had previously had Alfa insurance and that it was our responsibility to cancel our policy. Now, I never received a single letter from them-- I had no idea what my policy number even was. They had received a check and cashed it WITHOUT ANY KIND OF PERMISSION. I called Veterans United to find out that Gabe took it upon himself to get my PERSONAL loan information from my lender and added Alfa insurance to our loan-- we never signed any kind of paperwork when did this. I called Gabes office-- who could not care less about the issues I was having. The secretaries were VERY disrespectful and nasty. Then Gabe called me and was even worse. He was saying that he had text messages saying I wanted insurance-- which was not true. And said that this was my fault and that I had contacted him and I must have forgotten. I had to take this all the way up to the district manager and it took 2 months and I'm currently waiting on my refund check. Remember how I said the seller paid at closing? Well, that amount was less than what our current insurance is-- and since we've closed there is no way to get the hundreds of dollars difference back from the old seller so we are out this money because of Gabes actions. We never received any kind of apology and they take no responsibility. I would steer clear of Alfa insurance-- especially Gabe Martin.

Thanks Donna my agent at Whitaker-Warren Agency for your excellent service to my account over the…read morepast 6+ years. The response time, accuracy of the claims and comfort of knowing I have a person to work with is great during our crisis that sometimes occurs. EXCELLENT Jon H.

I wish I could give this place a negative rating. We paid our policy in cash for the year, and they…read moretook our money and deposited it in theirs, then paid the 3rd party-underwriters on payments and we're late on three payments! Reflecting poor on us!! They have the WORST customer service I have ever encountered in ANY business. It's like pulling teeth to get an actual meeting with them. One week before our policy expires they have a trainee contact us with extremely out-dated info. Do NOT use them!!

Brad is great and can helped us save money on our home, auto and life insurance…read more We are in good hands with BRAD!

Allstate is the insurance you can trust and depend on when needed. Allstate has very competitive…read morerates and rewards the customer that practices safe driving. Never thought I could ever find someone that could beat out USAA but Allstate did just that and with BRAD SNELLGROVE as my Allstate Agent, it's a combo that can't get any better. Thank you BRAD SNELLGROVE for being my agent.

Mark and Allstate are the best. I always feel special and like I'm in good hands. He always offers…read moresound professional advice and quickly resolves any situations that arise. It truly is a pleasure doing business with him.

From the owner: As a Personal Financial Representative in Enterprise, I know many local families. My knowledge and…read moreunderstanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important--your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals. I'm proud to offer Allstate products, because they stand by their service. As an Allstate customer, when you're in need, you can take advantage of a variety of repair options for a damaged home or auto. From selecting a repair shop, to workmanship guarantees--it just makes sense to work with Allstate. I'm committed to helping you protect not only what you have today, but to also prepare for tomorrow. I can help you understand how insurance is a part of your "safety net" and a cornerstone to your financial security. For product disclosures and other information visit my website.

Jeremy is always so kind! Whenever I talk with him it's so much fun! Just a great guy all around…read more If you're looking for auto, life, or home insurance. I recommend you call or stop by this office for the best service in Alabama!

I had my luggage stolen while moving from Alabama to California. I called Melissa and explained…read morethe situation and she sent an email I had a 1000 deductible. I think I'm good. I call the adjuster and they tell me I'm not covered because I only had a renters policy on the house. I've owned the home since 2006 and have had my taxes/insurance impounded. I moved back in July 2018 and called State Farm asking if I was covered and was explained that I was. They never changed my policy!! I didn't receive any updates and still don't have any clothes and call the office asking what they're going to do about it. Kelly calls claims and claims calls me saying we just talked about this and the office needed to rectify my policy. I told him i knew that and apologized. I have requested for Jeremy to call me several times for he informed the adjuster the discussion never happened, however I'm curious how he would know this being he hasn't asked me?! He refuses to contact me and I'm still stuck without clothing or having my insurance policy fixed. This is simply rude, disrespectful and I'll be contacting his district manager. Simple customer service goes a long way, arrogance and simply disregarding me is poor. I've had my policy with the office for 13 years and deserved a simple call to rectify this situation. Nothing is being taken care of and I'll contact his district manager. Don't go here! There's better choices!