Love Mrs Melanie, she's the best!! She'll take care of you and your insurance needs!!read more

What a great place to do business, great agent, and great service. Always able to answer my…read morequestions, and to take care of any problems that I might have.

Excellent and friendly customer support!…read more The representative was very mindful and concerning regarding my needs and desires and met them accordingly. They have outstanding reasonable auto policy premium fees!

What a pleasant experience dealing with professional people and business...thank you so much for…read moreyour help and pleasant demeanour...highly recommend your agency.

Very unhelpful experience overall. They advertise that they cash checks, but when I came in they…read morewouldn't actually do it. Customer service was also very short and dismissive instead of trying to help or explain anything. Definitely disappointing and frustrating. .

Extremely knowledgeable and personable. Amy takes the time to listen, explain the process clearly,…read moreand truly cares about her clients. Excellent customer service and professional representation from start to finish.

I personally have used ALFA insurance for many years and continue to remain with this company…read morebecause of the personal service provided by Gabe Martin. He is a wonderful agent and friend to my family. Unfortunately we have had to use our insurance several times...we have had an unthinkable house fire and automobile claims. When you are tested you truly find out the worth of your agent and policy. Gabe has been with my family through it all and stood for my family during some very dark times. I personally would not want another company or agent by my side.

I feel the need to warn people of getting ripped off by a local insurance agent Gabe Martin with…read moreAlfa insurance. My husband and I began looking for our home to purchase in August 2017. After we decided on a home and were under contract I contacted Gabe for a quote. My husband and I decided that since we will be moving in a few years it was best to keep our current insurance-- we've never had any issues with them. We closed on our home on Oct 24th 2017. I noticed in November that our homeowners insurance never got paid (the seller paid 1 year at closing). I contacted both my insurance company and our mortgage company. The mortgage company had the incorrect insurance information and the two exchange information. In the meanwhile, Gabe showed up to my home and told my husband that I had contacted him to change insurance companies and had him sign an application--3 weeks AFTER we closed on our home. Now, why would an insurance agent that I contacted be going behind my back and having my husband sign paperwork? My husband trusts what he said and signs the paper, we just wrote it off as just for it was for quotes or something and never thought of it again. A couple of weeks later, I get a letter from our mortgage company stating that we had previously had Alfa insurance and that it was our responsibility to cancel our policy. Now, I never received a single letter from them-- I had no idea what my policy number even was. They had received a check and cashed it WITHOUT ANY KIND OF PERMISSION. I called Veterans United to find out that Gabe took it upon himself to get my PERSONAL loan information from my lender and added Alfa insurance to our loan-- we never signed any kind of paperwork when did this. I called Gabes office-- who could not care less about the issues I was having. The secretaries were VERY disrespectful and nasty. Then Gabe called me and was even worse. He was saying that he had text messages saying I wanted insurance-- which was not true. And said that this was my fault and that I had contacted him and I must have forgotten. I had to take this all the way up to the district manager and it took 2 months and I'm currently waiting on my refund check. Remember how I said the seller paid at closing? Well, that amount was less than what our current insurance is-- and since we've closed there is no way to get the hundreds of dollars difference back from the old seller so we are out this money because of Gabes actions. We never received any kind of apology and they take no responsibility. I would steer clear of Alfa insurance-- especially Gabe Martin.

best agency around in Alabama! Great customer service and very knowledgeable about the products…read morethey sell.

Once again I'll express that I wouldn't insure with no one else. Thx guys for always checking in…read moreand messing sure I'm good.

When looking for any type of insurance, you want honesty and of course the best for you and your…read morefamily, while working with Mr. Stuart, we found that plus so much more, he was so informative, understanding, caring, friendly, and really took the time to find what we were looking for, the place was clean and very professional. we were so happy and relieved by the time we walked out of those double doors! they will come to you, you can go to the office, or you can even do everything over the phone. If I had any advice for you today, do yourself and your family a favor and call this business to make an appointment with some of the sweetest folks EVER! You will not regret it. -The Carrolls

Miracle workers. They have been preparing my taxes for years and I'm always 100% completely…read moresatisfied.

Excellent Customer Service at the drop of a dime. Very Satisfied. I am pleased and they are proud…read moreto be cheaper then any of the other Tax Services I checked with. 5 STAR REVIEW FOR ME.

This is for the entire Midsouth Bank system. I was able to start our business because of the help…read morethat I got from Midsouth. I have been banking with them for 27 years and would not consider any other Bank in Dothan. They have always done just what they say they will do. When my sons got old enough, they began banking there also. They have been a valued financial resource that have helped me in more ways than I can count. I have recommended them to several friends and business associates. They have ALL come back and thanked me. In a world of bigger is better and too much is just right, they remain the solid, steady local bank that can take care of your financial needs. I would not be where I am today without the advice and assistance of Midsouth Bank.

I have banked with Midsouth for 4 years. I deposited a check that was for $6,000. I explained at…read morethe time of the deposit that I needed the mo ur available for my sons surgery that was in a few days. They told me that the check would be placed on hold as a formality due to the total but would he available on Friday. (Deposit that Wednesday). I went to the bank to ask for a status after the customer service supervisor was unprofessional and rude and was told that the funds wouldn't be available until next Saturday. The reason was because that needed to call and speak to a representative at Bank of America where the check was written. I will be closing my account t with midsouth and will never recommend anyone banking there fir the rest of their existence. I have had some issues in the past with banks but this tops them all. Especially in the age we are in where electronics transfers and deposits only take 2-3 days to clear both sides, they are holding this check just in spite. They will be getting a 0star out of 5. Never again will I ever Bank with Midsouth.