Unfortunately, I have nothing nice to say about my service at first class travel. While I initially found my travel agent (Carolyn) helpful, everything seemed to unravel quickly. I asked her about a trip to europe for a group of four, a fairly expensive trip which I assume means a fairly large commission for a job well done. A week after our initial conversation, I still hadn't heard from her so I made a quick call. Two hours later she called back and promised to send the information promptly. What I received was a bare bones price sheet that looked like very little forethought went into it. The tickets were priced 400 dollars over what any travel site offered, leading me to believe she took the first number she found and claimed it to be the price. The cruise was priced appropriately but didn't mention any upgrades or onboard spending which often gets bundled into a cruise. I sent an email asking about these discrepancies and received no response. I had hoped to continue working with Carolyn to complete the trip, but after waiting by my computer for her response, I have now accepted that it is not coming.
First Class Travel was inattentive, unprofessional, and just plain sloppy. read more