I have not had the delivery done yet, but the full phone experience with the phone Rep Ms. Paula, was ABSOLUTELY AMAZING!!! She is indeed a true asset to the company! Her attitude is A+! I called with a short period of time to spare, to get a document delivery job done from New Orleans, to a resident of Lake Charles, around where the company is located! Like I said at the start, the job is not complete yet, but if how Ms. Paula handled this whole transaction is any indication, I have nothing at all to worry about! She not only printed out the document for me, put it in an envelope according to my exact instructions, she then sent me a picture, via text, showing me that it had been done to my liking!!! I work in a Customer Service-connected field, so I understand a thing or two, or three, about providing great customer service, and I can say without any hold back, Ms. Paula is a True Diamond! To the Company, First Choice, unless she is making top dollar at the moment, she needs a big ass raise, because she truly is hands down amazing, not easy to find, 1 in a million!!! Thank You again Ms. Paula, for everything, you ROCK, take care!!! read more

If your a IC, that have a oppressive and have a "do as you are told" type of personality, then J. Wip(x) loves to break out his wip to warn the drivers for something the dispatchers are suppose to provide to the drivers. There is no diversity in the dispatch team nor in the back office. So if you have a slave mentality and do what you are told then you will work just fine for First Choice. You will also average about 1 trip a week unless you want to rip and run locally for pennies on a dollar. There were 2 deathly incidents that occurred while on a route for them and when it had been brought to their attention the disposition was avoidant and had no concern what so ever. Hence not the type of culture that will evolve in order to improve! Also their turnover rate is extremely high. read more

I can say first hand what a delight it is to speak with the staff at this company. Whether your a customer or you work for the company, each individual is absolutely top notch. The amazing personalities of the people on staff here and those in charge of the company seem to always have a great attitude. The work environment here is comfortable and relaxed but structured as well as the staff. Everyone seems to always have a smile and really enjoy their jobs. I have to give props to the delivery drivers who are going above and beyond during this pandemic. I also have to give a warm pat on the back to those on dispatch and working in office. The hours are long and sometimes random but keep up the good work. Thank you for working so hard during Covid. read more