I have not had the delivery done yet, but the full phone experience with the phone Rep Ms. Paula, was ABSOLUTELY AMAZING!!! She is indeed a true asset to the company! Her attitude is A+! I called with a short period of time to spare, to get a document delivery job done from New Orleans, to a resident of Lake Charles, around where the company is located! Like I said at the start, the job is not complete yet, but if how Ms. Paula handled this whole transaction is any indication, I have nothing at all to worry about! She not only printed out the document for me, put it in an envelope according to my exact instructions, she then sent me a picture, via text, showing me that it had been done to my liking!!!
I work in a Customer Service-connected field, so I understand a thing or two, or three, about providing great customer service, and I can say without any hold back, Ms. Paula is a True Diamond!
To the Company, First Choice, unless she is making top dollar at the moment, she needs a big ass raise, because she truly is hands down amazing, not easy to find, 1 in a million!!!
Thank You again Ms. Paula, for everything, you ROCK, take care!!! read more