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    First Capitol Auto Sales

    1.0 (1 review)

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    6 years ago

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    Pundmann Ford

    Pundmann Ford

    (63 reviews)

    St Charles

    I had such a great experience with this dealership from start to finish. The entire team was…read moreincredibly friendly and welcoming, which made the whole process feel easy and stress-free. I worked directly with Mike & Tim. They were always quick to respond to any questions I had, and their communication was top-notch throughout. What really stood out to me was that they were never pushy. I never felt pressured into making a decision, which made me feel much more comfortable and confident in my purchase. They truly took the time to understand what I was looking for and made sure I was taken care of every step of the way. They went above and beyond to make everything smooth and seamless--I couldn't have asked for a better car-buying experience. I highly recommend them to anyone looking for a dealership that genuinely cares about their customers!

    Bought a car and extended warranty from Pundmann Ford. Have had vibration issues in the drivetrain…read moresince I bought it. Have had it back two times and each time the mechanic says he doesn't know what I am talking about. Service Counter folks always seem like they are being bothered to answer your concerns. It's a known issue with Explorers and Ford has issued Technical Bulletins. They had it for 4 days just to tell me they don't know what it is. Tried to reschedule it again, 2 months in advance and day before appt I can't get a loaner car. Not sure who can go without a car for a week these days. This place is a joke. I have never used them before and will never be going back. Wish I would have bought my car somewhere else. There are several Ford Dealerships in town, choose a different one. I now use Clement and their service is fantastic.

    Continental Auto Sales - My new baby! Thank you

    Continental Auto Sales

    (11 reviews)

    I have been proactively looking for a new to me car for a few months. My car is getting pretty old…read moreand has some issues and I don't want to be in a bind when the time to replace it comes. That said - I'm not in a hurry to buy. I came here to drive a Ford Edge. I was aware that there was some minor scratches, etc on the vehicle from the pictures. I called ahead to ensure the car would be there and they advised it would. It was when I got there which was a good sign. Hubby and I wanted to take it for a test drive, the sales person rides with you. Not my preference but I understand it. Upon driving the car it was obvious something was wrong with it. It didn't drive well and there was definitely some kind of problem. When we returned we talked to the sales person about it and asked if they were going to fix the car. Sales person basically said (paraphrased) "well we aren't going to put any money into the car unless someone is interested in buying it... we wholesale so we send these to dealerships if they aren't bought. Are you going to buy it?" HARD PASS. We left and I wouldn't go back. While I appreciate the honesty, when the car is driving like crap you should fix it before trying to sell it to a customer. That alone told me all I needed to know about their integrity.

    This dealership is a pure ripoff! Bought a car they said was a great car and the second I bought…read morethe car they no longer answer the phone, answer texts, or return calls! The battery light went on after a week and the check engine light after two weeks! They sold me a huge aftermarket warranty without knowing, they are VERY slick talkers! Took the car to the dealer and it has been to repair 5 times in a month and a half! Replaced axles which they said looked terrible, replaced the BCM AT $1700, and now going back because the check engine light is on AGAIN! Do not buy here, this place is a scam and fixes problems just enough to sell the car then says it's not their problem! My car is two months old and STILL not running right after over 3k in repairs!

    First Capitol Auto Sales - usedcardealers - Updated May 2026

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