We were very impressed with Dr. Drain's professionalism, advice and repair. John took his time…read morediscovering the problem and giving us an affordable solution. A+++

When we had problems with our sump pump shortly after we moved in to our home. We called Drain…read moreDoctor and Tyler was very competent and professional. When we have any issues we call him.

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

I needed help with a shower valve. I called and made an appointment very quickly. Mike called and…read moreshowed up on time. He looked at the problem and made a few suggestions. It end up that I did not require his help. I told him to charge me for a service call which was refused. I contacted two other companies which have yet to contact me. I know if I need help who to call. 3 RD Rock!

Bought a dishwasher from Lowe's. The installer came out and said there was "no way it could be…read moreinstalled in our house" -- that we'd need "major plumbing work" first. I knew to call 3rd Rock from other good experiences. The 3rd Rock guys came out *immediately* and two hours later the dishwasher was installed and running. This is typical of 3rd Rock's outstanding service.

Always a pleasure to have Wyatt Works plumbers at my house. Extremely knowledgable, polite,…read moreguarantee their work. May not be the least expensive, but thats ok.

Very polite and knowledgeable. However, they quoted me $11,500 to run a gas line 25 feet from an…read moreexisting meter. Other company quotes have ranged from $1,500-$2,500. When I saw their quote I was actually offended. I'm willing to pay for quality work, but almost 10 times the average cost of other companies? No thanks- felt like a scam.

I WOULD NOT RECOMMEND THIS "COMPANY" (it's a 1 man gig-Joe) I wish I read the other reviews before…read morecalling. He came to snake a drain under our house that backed up into the crawlspace. (Our plumber referred him but after dealing with Joe, they told me they had only used him the Saturday prior and apologized profusely) started with him walking through my house in his tall runner boots that have walked through God knows what, but that's nothing. Joe stated there was an issue with the plumbing, to which I asked if he was going to tell them, or was I. He said "well I'm not going to tell them" in which I then texted the plumber they needed to come out and take a look. The plumber's supervisor called Joe in which he (Joe) threw his phone on counter almost immediately and mumbled "you just lost me an F-ing customer" (I didn't quite catch on he was talking to me) He then argued with plumber after denying he'd said anything, then literally threw his phone hanging up on plumber, and no exaggeration, screamed at me I'm a F-ing A-hole and I just cost him a F-ing customer and I didn't have to F-ing call them. Kept yelling profanities at me. I was quite shocked especially being a female. Never been yelled at like that. I told him he had to leave. He kept yelling profanities in which my 19 yr old daughter came downstairs and he yelled "WHAT?!" At her and she said "excuse me?!" And he continued to call her all the same names in which I'm trying to get him out the door and told him do not speak to my daughter. He continued cursing me out (all of which is caught on ring doorbell recording) and I thought that was it, but my 22 year old son had gone out the back way and stood in driveway as Joe was driving away and Joe stopped his van in the middle of our road and got out and came around and yelled "what do you want?!" And my son asked "you just cursed my mom out?!" And he continued to rant profanities to my son and got in his can and drove off. DO NOT USE THIS "COMPANY"

Jo, went above and beyond to get the problem solved.. He was very nice, professional and…read morerespectful.. Pipes are all clear now..