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First Bank - Burlington

5.0 (1 review)
Closed • 9:00 am - 5:00 pm

Services - First Bank - Burlington

Personal banking

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2 years ago

Super great people. They remember their members and are ready to help. I trust these folks to take care of my aging mother as well.

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Ask the Community - First Bank - Burlington

Wells Fargo Bank

Wells Fargo Bank

(5 reviews)

Terrible service for opening an account. Between my husband and me, we wanted to open individual…read moreones and then a joint account - totaling three. We attempted this on different days and each time, there was an issue with appointments - either they didn't start on time or the staff was unaware of our presence despite us checking in. The representative didn't look at her computer and almost missed my appointment, even though I had been waiting there for 10 minutes. We left today after waiting for 20 minutes past our appointment time while the person we were supposed to meet was chatting idly - she knew we were waiting. Another employee, who was apparently qualified to open accounts, asked if we were waiting and then informed us it would be a few more minutes for our assigned representative - she could have assisted us but chose to help someone without an appointment. In the end, we left and intend to close the two new accounts as soon as possible. Do not go to Wells Fargo.

Every time I go into this Wells Fargo, it is like a hit or miss. Sometimes I'll get a really nice…read morerepresentative to help me and then the other times I'll get somebody very rude telling me you need an ID or you can't make so many deposits all at once When they have done it to me in the past. Making it seem like I can't go in there if I have all these deposits knowing it's for a business and I don't have control when I can go to the bank to deposit. I go to this one because it is the closest one but all the other Wells Fargo's I have gone to. They have all been very nice.

Truliant Federal Credit Union - Truliant at Mebane

Truliant Federal Credit Union

(2 reviews)

The worst experience ever had at a bank. teller shoed me away waiting over 10 minutes in line to…read moreget a simple deposit done. then the so called branch manager karla not even apologizing for her reps actions. must be buddies and giving the excuse about drive thru that has nothing to do with people inside. should be hiring more people it its a problem. called number for regional manager, better take action down there

yesterday I went to two different locations because the wait time was atrocious at each location so…read morethe second one I decided to stay mind you been in line for over 25 minutes just to make a deposit and get a new bank card because unfortunately my old one had expired and I couldn't use the ATM after waiting 20 minutes or so two of the tellers were finally free because it was a total of three and they decided to converse so I had to wait on the guy that was still serving people after I was served, they both went back to their posts and called the next two that had came in at some point, and they hadn't even been waiting that long but I felt insulted for the two ladies to start having a conversation knowing that they had a line of people and chose to still make them wait an extra five minutes mind you one of them finished up with another client that had taken bit of some time that had been waiting in the line for a long time as well and he took his time with the teller but anyway and she went over to the teller and stood over there and stayed over there with her with that client and then started conversing with each other after finishing up with that customer, to summit up, Truliant sucks because I've had multiple bad experiences even with the ATM not working at multiple locations and then again there isn't many to choose from yesterday I was highly upset and I don't recommend anyone to join this credit union! And lastly, not one acknowledged me when I came in and the girl in the drive-through moved multiple transactions faster than the 3 tellers smh..While I was standing there, in other words it was faster than coming in and I wish I had gone through the drive-through. yesterday was the final straw for me and that the only reason why I'm writing this review enough is enough.

First Bank - Burlington - banks - Updated May 2026

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