Scammer alert. Avoid at all costs. I send my daughter there for an oil change, we have a coupon…read morethat said $45.99. They try to up charge my daughter extra for filter. The coupon clearly said oil and filter included. I told my daughter to leave immediately. There is no more honest mechanic any more now a days

I went for a tube up and to figure out why my van was making weird noises. After realizing I did…read morenot have time to wait 3 hours for a tune up I tried to figure out what needed to be done to figure out the noises my car was making and get it ready for a trip. The guy at the counter was rude and condescending and implied I was trying to get services for free when I was simply trying to figure out what my van actually needed done now and how much it would cost. He even made a remark about how people go in all the trying to get services for free. I have been going this shop for years and have always been treated respectfully, but I will not be going back until they get more respectful staff.

Very welcoming! Very thorough made my oil change was quick…read moreand easy! Good inspection very nice people!

UPDATE 11/18/25: After my original review, the new owner, Mher, reached out to me personally in…read moreexactly the thoughtful and respectful way he described in his response. He was kind, genuinely apologetic, and took full responsibility for what happened. He also mailed me a check covering half the cost of a full set of replacement tires I purchased elsewhere, which I truly appreciated. During our conversation, he explained that since my 10/16/25 service, they've implemented a completely new system for managing service tickets. Instead of different mechanics handling different tasks on the same car, one technician is now assigned to oversee the entire job from start to finish, including quality control and final sign-off. That change directly addresses the issue that led to my situation, and I'm glad to hear they're taking it seriously. My original experience was upsetting and created real safety risks while I was traveling alone, and I stand by how important it is for shops to be vigilant--especially with something as critical as tires. But I also want to acknowledge when a business steps up. The owner's follow-through, professionalism, and commitment to improving their processes made a difference, and I appreciate the effort to make things right. I hope the new systems and leadership bring this location back in line with the honesty and integrity the Christian Brothers brand is known for. In October 2025, Christian Brothers East charged me over $1,000 for a full 4-tire replacement--but never actually replaced my tires. They kept my car all day, told me everything was done, and sent me on my way. I discovered I didn't have new tires after all two days later, 750 miles away when my tire pressure light came on during a solo road trip. A Firestone mechanic confirmed my tires were old and called the CBE manager, who refunded everything (including an inexpensive filter charge). I appreciate the refund, but this created serious safety risks and stress--especially since I was a woman traveling alone through remote areas. FYI, this location is under new ownership and feels disorganized and poorly supervised. It's disappointing, given that the Christian Brothers brand emphasizes Christian values, honesty and integrity. So disappointing. My past experiences with Christian Brothers WEST were excellent, but this East shop is not living up to the brand's values. Verify your service carefully before leaving this location.

Traveling thru KS. Had blowout on 35 S. Steve and Sons Tire in El Dorado, KS came to our rescue…read more Changed the flat. Their recommendation for Anita's Mexican restaurant across the street was wondeful as was the hotel recommendation. Steve & sons had to order tires, came in and had us on the road the next morning! They are all awesome!!

Christian family Pleasant to be around…read more Great job Busy so that says something been around a while

Great service! Very nice and knowledgeable…read more I needed my spark plugs replaced and Woody's was able to give me a full diagnostic and repair recommendation. With this I was able to get my spark plugs replaced and a few other items that I would have needed to address in the near future. My A/C went out a few weeks later and I had my handy list to refer to to get additional work done. This saved me more trips and money. They are honest and straightforward with you on what needs to be done and went.

I've lived here for 3 years now and it's so hard to find an honest repair shop.. but I hit the…read morelottery with Woody's! They have always delivered exactly what they promised at a fair price and they have taken the time to point out things to watch for with my new truck. They even have helped me out on some DIY projects. They have never tried to sell me something I didn't need.. I wholeheartedly recommend them to anyone who needs work done on their car or truck!

Tracy's provided me the best automotive repair service I have ever experienced. 10/10 recommend…read morethese guys! A big thank you to Brandon and team for getting me back on the road! I was in town for the weekend and had a issue pop up I needed checked out. Luckily, a friend recommended Tracy's so I called them up. The guys fixed the issue quickly, but then went on to patch a tire and balance my tires for free. This kind of customer service is rare and I am incredibly thankful to these guys for their work. When my wife and I move back, I know who we'll call first when issues pop up!

There was not one thing that was quick about this oil change. I got there early in the morning…read more There was my vehicle and one other vehicle and it took over two hours. Pretty sure I won't go back.

What an amazing crew led by Damon. I cannot say enough about their integrity, knowledge, customer…read moreservice and job quality. Hit a chunk of concrete coming back from KC, bent the wheel and popped the tire along with broke off one of the lug nut bolts. Took my car to them on a Friday afternoon expecting not to get it worked on until the following week. They worked it in the same day had it fixed before 5pm along with fixed the vibration it was making because of the blown tire/wheel. Damon told me worst case scenario when I went and picked it up it was less than half of what Damon originally quoted. The car drives absolutely amazing thanks to them. I will NEVER go to another place. Truly remarkable people!!! Thank you Damon.

My car's starter went out on me. Called around and Expert was much reasonable than several other…read moreplaces. They were able to replace the starter for me THE SAME DAY despite telling me 2 to 3 days. :-)) I believe his name is Brayden that helped me out.

I want to express my appreciation for the integrity that Westlink Auto provides in their service. I…read morebrought my vehicle for diagnostic and cost quotes and unfortunately ran into some miscommunications regarding the anticipated work with the service manager. In turn this left me feeling misled. As a female customer, it can be daunting to approach major automotive undertakings and when I expressed my concern about the experience, Mike demonstrated the highest level of integrity and expressed his regret for the miscommunication. In many other service experiences, I've come across businesses and employees that will deny and gaslight customers to defend their errors. I am incredibly grateful for the honesty and decency that Westlink Auto Service provides and despite the mishap, I will be returning to this shop for all my future service needs.

Great guys! Honest…read moreCall ahead Very reliable and dependable They will not take your money if there is nothing wrong. Looked at my car twice, charged me nothing. Very helpful

Great service Came…read moreto them with a flat. The got to it immediately. Fixed the flat and I was on my way.

The honesty and integrity of this business was amazing. Not only did they fix my vehicle in a very…read morefair amount of time, but had originally quoted me for a higher price but while working n the vehicle they found there was an additional issue... that didn't keep them from focusing on the issues now at hand. Chris was able to find the part for a cheaper price by doing a little research, which is always very much so appreciated! I'm actually really glad that I found these guys and would recommend them with 10 stars not just five!! ~ Miss V