My usual, locally-owned shop was booked and I was heading out of town. I mistakenly called TGK…read moreinstead of another locally-owned shop in town, that also starts with T. Despite this realization, I kept my last minute appt with TGK. Although my first impression walking in the door was without complaints, that quickly changed when I came to pick up my car at the end of the day. I paid (for what I personally thought was a much overpriced bill). The $175 diagnostic and vehicle condition report, was definitely the kicker. I can guarantee, majority of TGK customers would not consent to this service, if they knew the price. After reading reviews, this seems to be a common complaint. "I came in for x service and x request and was instead charged for this $$$ vehicle report." Upfront honesty and transparency would be great, as a business. Express Lube told me exactly what they did for FREE in 10 minutes. Come on TGK, think customer satisfaction, not $$$. Next, I drove my car home and before I could even make it there, my engine began overheating and smoking under the hood. I had to pull over to risk further damage. I opened the hood to see that my coolant cap was never put back on the reservoir. My coolant was dry and splashed about in the engine bay. TGK was now closed at this time, so a trip to the store for coolant was mandatory so I could get my vehicle home. In hindsight, I should have had it towed straight back to their shop. Also noted, coolant check/change was never a concern/request I had or reason for visit. Later that evening, I read an email from them that I had received that day, that included a 'vehicle condition report.' Upon reviewing the report, I quickly realize the pictured vehicle is not my vehicle. Though it is the same make and model, it includes a different vehicle and with many issues that are not present on my car. The photos are not of my car. How can I trust that the services provided were even correct, after reviewing this report? Did they even look at my vehicle? Or did they just open the hood and remove the coolant cap? Long story long, the store manager was contacted immediately the next day and was provided all of the above information. He apologized and agreed to refund my bill. This was appropriate, given the actual service provided was incompetent and jeopardized my entire vehicle. This was not going above and beyond, this was what anyone would expect to receive in this situation. All in all, would not recommend. Support small-business instead-- where honesty, fair-pricing, expertise, and commitment to customer satisfaction is the number one priority.

TGK is amazing! I had never been there. I was on my way up North and my tire blew. I called them…read moreafter pulling over and they came to me within 10 min, put my spare on, and brought me to the shop where they fixed my tire. These guys were so helpful, understanding, and amazing! I cannot recommend TGK enough! It can be scary getting a flat on the Interstate (and not near where you live) and Matt and his crew were so kind and helpful toward me. The value was top notch! They get every star imaginable from me! Thank you guys so much! A. Milde

Wonderful service. They were able to get my vehicle in right away and had repaired within 48 hours…read more Also, they kept me informed of the repair status via calls and emails. The free loaner car was appreciated as well. All in all a 5-star customer experience

Friendly folks. Very helpful and took care of my needs. Timely and explained what I needed to do…read morefor my repair and gave me options.

More expensive than anywhere else I have been, But what made this a bad experience I asked them to…read morebalance the recapped tired they put on my drive tire, they didn't wanna do it just because they don't see the point, every single tire on my truck is balanced so I wanted this one balance to, he finally did it and then I asked him to brush the dirt out of the rim first, he says no there's no point it'll build up again, listen what happens to my truck after it leaves the shop is none of your business, but I just spent a lot of money here I'm paying you so why not do what I want it's my truck

From the owner: Mike's Repair is a tire dealer serving Owatonna, Minn. and surrounding areas for more than 20…read moreyears. Our experienced crews provide outstanding work in our shop and also have a heavy duty truck for field and roadside tire assistance.We understand the importance of quality tires for the safety of your family, your vehicle and your equipment. To help in your tire selection, we carry some of the best products available from trusted manufacturers like Michelin, BF Goodrich and Firestone.Our expert tire services include: Ag & implement Car & truck Sales Repair Balancing Wheel alignmentEmergency service is available after our regular business hours. Payment can be made with Visa and MasterCard.Call today to schedule your tire service.

We had a tire blow on the interstate on our way to Omaha, and limped our way to them on the spare…read more With only half an hour to close, they replaced our shot tire, replaced the other side (which was due to also blow at any moment), and stayed half an hour past close to do an alignment so we wouldn't tear through the new tires the same way. Excellent service, quick, and reasonably priced.

We were traveling south on Interstate 35 on Thursday evening in our motorhome when we suffered a…read moreserious tire blowout. We have AAA and called them for roadside assistance. For the next 3+ hours AAA and I called various local auto repair vendors trying to connect with anyone who would come help us. None of the alleged 24 hour service providers would answer our call or return the call. The only one who answered the phone and came to our aid was Brian from Keck's. He answered the phone and came out and worked on our motorhome, in the dark and in the rain on a hot and humid Minnesota day. He couldn't have been more pleasant and helpful. We sat on the interstate for almost 4 hours trying to get a hold of anyone who would come. I woulds not hesitate to call him again if I ever need assistance in the Faribault or Owatonna area again.

I've had all of my auto work done here for a number of years and I really trust their work. I've…read morenever had to come back with a recurring problem. The work's always been done timely (but luckily I've never needed major work done, like transmission etc). I recently needed some work done and they offered me a ride when I dropped off my truck. I also appreciated that they mentioned other things that may be a potential issue later, but didn't need to be addressed at the time. Choosing an auto repair shop is a lot like choosing who does your hair. You tend to find one you trust and stick with them. If you live in the area and are wondering where to take your vehicle, I would recommend Mark's Repair.

From the owner: Want the best of both worlds? Of course, you do! Mark's Repair is a AAA approved repair shop, a…read moreNAPA AutoCare Center, and a TreadPro Tire Centre. We're experts in both auto services and tires, serving Steele County in Owatonna since 1987. Regular maintenance for your vehicle is vital to its long-term functionality, but quality care shouldn't cost more than it saves. We have up-to-date diagnostic and the latest alignment equipment. You can bring your car to us for scheduled maintenance, an oil change, brake service, or other repair, and rest assured you are receiving a fair price and quality workmanship from ASE certified techs who are honest and want to earn your trust. Buy tires and schedule an appointment online or give us a call today!

This company goes beyond to help their customers! Our children were traveling home to Iowa and blew…read morea tire. I called Anhorn's gas and tire to help these three girls. I talked to John and he went to the girls, put the spare on and they followed him to the shop. He got them on their way home within an hour. There are still good people out there! Thank you John for taking care of our children! Great company!

Anhorn's was a convenience store before the term existed. As a kid I came here many times with my…read moreparents. I recently stopped for fuel and was pleased to see that it hasn't changed much. A couple of their pumps are still full-service. That's reason enough to stop there on a cold winter day. The same family has owned and operated this business for decades and they are very friendly. Due to the spread of convenience store chains, places like this are disappearing. It's nice to see that Anhrn's is still thriving.

Fast service! Super customer service! I would recommend them any time . With the cold weather it's…read morenice to be able to count of them !!

Great guys - very much appreciated the good humor and friendly faces after obviously having a bad…read moreday and needing there service

I recently had my vehicle serviced at Honest-1 Auto Care in Owatonna, and the entire experience was…read morenothing short of exceptional. The team provided top-notch experience from start to finish. Since I woundup needing two tires and couldn't drive the vehicle home, they gave me a ride hom and picked me up the next day when my vehicle was ready! Saved me a big headache on that one! If you're looking for an auto shop that values transparency, communication, customer convenience & satisfaction, I highly recommend giving them a try. This was certainly an easy and worry-free vehicle service experience! Thank you so much.

The best most honest garage around. I wouldn't take my car anywhere else. They keep you up to date…read moreas they diagnose and repair the car. Fair pricing and outstanding customer service.