the wait was long and i got food poisoning from the meatball. I was so sick and felt horrible

Earned over 50,000 points and they suddenly decided they needed to expire them. Ridiculous to do to a loyal customer!

I placed an order at Greenwich location for 18 people. The service is EXCELLENT, the prices are fantastic as well as the quality of the food is outstanding!! Highly recommend this business!! read more

Fast service, friendly staff, tasty hot sub sandwiches. Cute firehouse theming, clean, convenient quick stop on a road trip. read more

See all

Put 5 stars on this wonderful business! I celebrated my birthday with a free sub! Even the owners welcomed me in the chorus of "Welcome to Firehouse" which just warms the cockles of my little black heart! I selected the 2nd row, 3rd sub over on the menu board for my birthday sub. ( You go in there and figure out which one I ordered, as ALL of them are hot and delicious in their own right.) I came early, so I could get the Royal treatment. As I took each flavorful bite, the customers started coming in, a few at a time. By the time I finished, including the tasty pickle, seats were filling up fast as the lunch crowd selected their own delicious, hot, mouth-watering subs, chips and drinks for lunch. A few people also ordered yummy cookies, right there at the register to tantalize your taste buds. I passed. ( birthday cake trumps cookies today!) I'll be back another day for more friendly greetings, great subs, ice cold drinks from the multi-drink selector machine, fresh ice tea, squeezable lemons and limes, great service, good atmosphere and a truly delightful experience every time I go! read more

See all

Until they Drop GrubHub I will No Longer order delivery from this company The last 3 orders are always missing items And our driver just threw our order on the porch WTF read more

The worst. I don't know if every location is awful, and never will. My first experience was enough. $50 for two subs and a kids grilled cheese...I got two footlong sandwiches that the dumped upside down in the bag in front of me and a grilled cheese even my toaster could've made without me. Next time I want a sandwich, subway is down the road. And the costumer service is no bid deal since it's quick...stood there waiting for 5 minutes for awful sandwiches hearing all about the 20 something workers gross weekend plans. 20/10 don't even try here. read more

The best subs of all time yeah they might mess up your order but it will still be delicious

My husband and I were seriously disappointed in our sandwiches because they tasted more like mayo and mustard more than anything. There was not enough meat in mine. I would expect my sandwich to have meat from edge to edge but I got more bread than meat. I used to love firehouse but it's been a place I rarely visit now! I keep remembering how the sandwiches used to be and forgetting how bad they have been for a couple years now. My husband refuses to go anymore now. He had the same problem! Way to much condiments! Like enough that it would be double extra! The whole point of a firehouse sub is to taste that meat! I wish I could have a good ole sandwich and I love supporting our local fireman but I can't get my hubs to go anymore now! It's a waste of money and a disappointment. :( Please work on this. read more

The sandwiches fall apart and no silverware available, they don't ask if you want any additional toppings and make it a big deal when you want more toppings. Ugliest sandwich ever. read more

Firehouse Subs - Firehouse Steak & Cheese - Sandwiches Near Me - Wichita, Kansas

We love this business food is always fresh and yummy! My son loves the turkey and I love the meatballs good for keto!

Birnt meatballs on two subs, wrong bread on one, said no mayo or Italian dressing on sandwich so they removed everything instead so i had to go ask for the mustard that i wanted left on the sandwich, another had everything still on it we asked to be removed. Wow!! They take the order, then can't make it right and it was WAY OVERPRICED to boot. No more firehouse subs. Wish i could donate my 47,000 points read more

If I'm eating Firehouse I prefer this location. Always clean, awesome staff, convenient location and parking. I love firehouse, they are my favorite sub shop out of any chains in Wichita. The staff has a lot of longer term employees, which is awesome. They have a rewards system, and I get free subs regularly. lol. I've never had any problems. The food is always awesome! read more

Firehouse Subs - Sandwiches Near Me - Wichita, Kansas

See all

Ordered small "Italian" sandwich with sm coke and chips. When I arrived home my sandwich consisted of bread with mayonnaise, shredded lettuce and slice of tomato; no meats of any kind ... there were five people working behind the counter and not one of them bothered to check accuracy of order. read more

SO much better than Subway. My party had the brisket/cheese sub, I had a low-cal sriracha beef. Obviously the regular sub bread was much better than the wheat roll on mine, but still, I'd eat either of these before Subway. HOWEVER, one place Subway outshines, is price. At Firehouse, a medium sub, low-cal sub, one bag of chips and two large drinks was $20. Ouch. So $40 to feed a family of four. I'd rather go to Applebees or something for that price range. I'd go back, but unfortunately Subway will probably get more of my business, as it's cheaper. Lots cheaper. The help was so-so, I guess it's a new store so they're not quite up to speed yet, but nobody smiles (nobody!), and the person taking my order left off one of my items (fortunately I caught it before she totaled it, though she looked at me like I never told her in the first place....heh) Good bread, though, but nothing remarkable overall. Pretty much the same type of subs everybody else has. read more

Ordered a sub here last night. As soon as I got to the restaurant it was ready. My sub was far better than anything I'd ever gotten from Jimmy John's or subway. I would recommend firehouse subs to anyone! read more

If you're in a hurry I don't recommend this place! 15 minutes for a 4inch cold sandwich.

Not happy with my experience. Walked in at 8:40, the employees were not friendly in anyway. The receipt was basically thrown at me. Lots of eyes rolled, lots of attitude. I was kicked out at 8:45 and told I could not eat in store because they were closing. Very unhappy and will not be returning, which is disappointing because I really like the food. read more

This location is not wearing face masks. Regardless of your beliefs, any worker who is directly in contact with food should have the proper protective gear. The gentleman who was preparing the sandwiches had a mask around his neck not covering his mouth or nose. He then proceeded to cough and sweat. It was disgusting. I do not recommend this location. read more

Usually amazing but check your bag in case they made mistakes. I'm overly sad about not getting their extra pickle spears or any pickles at all... Pregnancy cravings be real. read more

New favorite for sandwiches. The Hook & Ladder is fantastic. And you can have a lighter version as well. The bread they use is great. It's not as hard & chewy as others. High recommend! read more

I've been to at least 5 different firehouse subs between this one and in Oklahoma, food is always great, but this location is by far the slowest and longest wait times. read more

The subs are nice sized and everything is fresh! The staff is very attentive and gives excellent customer service. Highly recommended!

Slow and fairly expensive for a sandwich shop. Food was good and service was pleasent. But price and speed not so good.

We have been eating at Firehouse Subs for years. However, this location is terrible. Evening team wants to do anything but serving food. Bad customer service. Snappy attitude. Not sure we will ever recover from this experience. Don't recommended if you want a nice fast food dinner. read more

Have tried the sandwiches a few times, usually good. Alarmed to find a dead fly in my salad today. Totally gross.

I had the spicy meatball sub combo and it was fantastic! I loved the meatballs and it was perfectly spicy. The only reason for 4 stars instead of 5 is the price. I had a $2 coupon and it still cost me $11.50 for lunch. Way too expensive to eat there regularly. read more

I really like the fun atmosphere at this place. Sandwiches take a while to come out but it's because they do not make it until you order it. Plus, they're delicious so I can't complain. Friendly staff, clean tables, and I love what they stand for. read more

Horrible!!! Ordered 4 sandwiches to go. Was in hurry. Took 20 mins and only one other patron. Then discovered 2 of the 4 sandwiches did not have any meat. Like firehouse subs but will not go back to this location. read more

Slow service and soggy sandwich. We love firehouse subs the Greenwich location needs help!

Yesterday I went to Firehouse with the fam and it was an absolute train wreck of a 11 o'clock time interval. I was starving, and I was basically eating my own flesh and bones. Sorry bout it. So I was stoked to eat a Meatball Sub. I went there and the soda machine was not working, it was a Sunday 11 o'clock time interval and they had the audacity to not have my Dr. Pepper. I don't think so. So I ended up getting an orange diet soda, because that was all they had. So like the good consumer family we are, we complained to the manager. Easy fix, they got my Dr. Pepper. I was expecting a free Firehouse for life card but what can you do. I get my meatball sub and there was a pickle sitting next to it. The chef should automatically know I don't like pickles. That trick ass bitch. This annoyed me but I continued eating. But when I thought things couldn't possibly get any worse, I was wrong. They burnt the marinara sauce! I was traumatized! I had to basically use my hands like an animal to take the burnt marinara sauce off of my meatballs. What the hell! I wanted to enjoy a nice 11 o'clock time interval with my family but I couldn't because Firehouse took that away from me. Don't come here if you want to enjoy a nice non burnt marinara sauce meal. read more