Ordered a combo and no one said they are out of Coke Products, DP and Minute Maid! Totally unacceptable. Wasted extra on combo to get my 5th option. Sandwich was fine read more

Firehouse Subs - Photo of only peach and another funky flavor - Sandwiches Near Me - Oxford, Mississippi

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Did not sufficiently care for my food allergy. Now I am waiting to have a reaction. They need to exercise more care.

I like their food, but this location is FILTHY. Filthy floor, grimy hot sauce bar, disgusting bathrooms. Manager needs to be fired and replaced with someone who cares. Will go back and give another chance in a couple of months. read more

Walked into the empty store and ordered two sandwiches. I waited 20 minutes while people who came in and ordered at the counter got orders ahead of me. The staff was not friendly and the floor was dirty. I won't go back. read more

Phone system is messed up. Cannot call in an order. Only on line. Place stinks! phone working would be a start!

Lied about being online order only at the time I walked in despite the hours listed clearly stating 10:00PM was their close and I walked in at 9:30. The lady then proceeded to follow me to the door and lock it behind me without me even getting off the curb and to my car door. Extremely rude. read more

The food was not bad BUTTTT i got my food 30 minutes before the person I was with even though they ordered first. My soup was also freezing cold. Once they did get the food it was the wrong thing, it took them an extra 10 minutes to fix the mistake and still made it with onions even though we asked for no onions. By the way, the store was completely empty so this slowness is unbelievable. He was not offered a refund but definitely should have been. Will not go back till staff can make food properly and understand what is on the ticket. read more

Don't order catering if you want it anywhere near on time. Unacceptably poor service. No apologies we're given for an hour late catering.

Convenient order and pick up. Fresh ingredients and soft bread. Nice option for a quick lunch.

Took 45 minutes for a medium sub to be finished. Had negative experiences here before, but never returning now.

Pretty good sub sandwiches! Nice selection, too. I had the Club on a Sub and it was delicious. The Hook and Ladder looked appealing as well. The subs are prepared quickly and brought to your table. 5 stars for the freshly baked bun and quality ingredients served quickly at a reasonable price. Great work! read more

everything about my visit today was great from the customer service Lanyia down to the atmosphere & great sub that I recieved!!! I will be here again for this efficient service on my lunch break! thanks again Lanyia!! read more

I love the philly cheese steak from here, shout out to the person that took my order, i think her name was andrea, she was working so hard to make sure everything was perfect read more

This is the BEST experience I have had at a Firehouse Subs! The food was amazing as always, but the workers are what stood out! They were so enthusiastic and attentive. One man came out while we were eating to ask if we needed anything and then told us goodbye as we left! 100% will be back... a lot!! read more

It's been almost a year since I had something from this place and finally decided to get a sandwich but the bread looked really weird. It didn't look fresh at all. They used to be good, I don't know what happened read more

Firehouse Subs - I felt like the bread wasn't fully baked and felt like I was eating dough - Sandwiches Near Me - Oxford, Mississippi

Me and my bf got here at 11:10 its now 11:35 and still no sandwich. we ordered it right when we got here and they are soow as molasses taking their sweet time. The workers are just shootin the sh*t and not paying attention. We were the first people in here and now its jam packed. These customers will be waiting at least an hour before they get their food. Itll probably be 2023 by the time we get ours. Absolutely absurd read more

These guys make a great sub. Something about steamed meats and cheese. I ordered the hot pastrami and it was juicy.

Had this when I was in Orlando, Fl. Tastes just as good! It just recently opened a few days ago. I went in around lunchtime and the line was all the way to the door. I didn't wait in line that long (10 minutes at max). They made sure that they took care of their customers. I didn't like that they were out of their signature drink :o( I had the Club on a Sub to go. Just like any other Firehouse Subs, they had the sauces sitting out. I feel they need to put them at the end because you have to reach over people who are in the line. I also noticed another thing about the sauces.......depending on which restaurant you eat at, the sauces are a little different. Interesting....The Florida sauces were good and the Mississippi sauces are great as well. My sandwich was very delicious. It was put together very well and it wasn't sloppy. Word of advice, go before of after the lunch crowd if you don't wait to wait. Trust me, its worth the wait. Also, call in to make things even better. read more

Good food. One time I found a cashier to be rude. Her name was Angela, and she acted like she didn't want to take my order. Other than that, I definitely will return to this location because the food is good and most of the employees I have encountered are polite. read more

Ordered last night through Bitesquad. They didn't give the driver my sprite with a cookie when I ordered the combo.

Probably my new favorite place to get lunch in Oxford. I'm a huge fan of Newk's, Oby's and McAlister's but I find myself going to Firehouse more than any of them. I've been enough times to try nearly every sub on the menu and couldn't tell you which one I liked the most, they're all great. Plus the cherry limeade is very tasty. read more

I love going to new sub places, especially for tuna. However- its very plain. No extra taste to it. Bread is pretty thin, which doesn't bother me- better for those who are trying to watch their carb intake. Other than that- I've only been here once, I had the tuna and I am not a big fan. Service also took a long time. read more

Long wait for a very simple & overpriced sub. Over $8 for a plain med sub (no cheese, lettuce-toppings of ANY kind) & a drink. No side, no cookie-nothing! Long wait for such a plain mediocre sammy too. Long live Quizno's!! read more

The best place in oxford to get a big juicy HOT sub. Yes the prices are a little higher but you definitely get what you pay for. If you want to eat just a plain sub with no cheese or toppings and not pay 5 dollars I recommend a grocery store read more

Experience was absolutely fantastic. Perfectly cooked sandwiches and amazing service. One employee in particular, Will, was very kind and took our dining experience to heart. read more

I very strongly do not recommend using the phone application to order from. It is not implemted well enough to ensure ease of use by both customer and employee. I had to wait 2 weeks to get my money back that was mistakingly and instantly withdrawn from my account. It was a small amount but it was still a hassle. The order was rung up at the wrong price and at the wrong time from what was entered into the app and confirmed by electronic recepit. When a request to cancel was made due to these errors and confirmed by phone twice they still failed to lift the charge. Even the corporate customer service could only suggest I file a dispute with my bank to get the refund and could not help beyond that. I'm glad the customer services communicated with me, but this was way to much of a pain for me to ever attempt again or recommend. read more

Oh the joys of pandemic. I ordered pick up from Firehouse today. When you arrive at the restaurant, there is a table right at the door where you can walk up and get your order. You can't go inside, it's physically impossible, the table blocks the door. This is great because currently the city has an order in place that any employee or customer INSIDE a business is required to wear a mask. I did not take a mask with me today because it was just pick up. The manager yelled at me for not having a mask on. Again, I would like to reiterate that I was outside, and the closest person to me was well over 20 feet away (including the manager). The manager who yelled at me was not even wearing her mask properly. She had one on, but it was covering part of her mouth and her chin, not even her nose. An employee came out to apologize once I got back in my car and explained that the city is fining managers $1,000 for customers and employees not wearing a mask inside businesses. If the city wants to impose some absurd fine, okay, that's their perogative. I'm glad to see they are using this as an opportunity to make money. That being said, people need to use some logic in following city ordinances. If I had gone INSIDE, I can see where there would be an issue. So PSA, if you absolutely must have what turned out to be a mediocre sandwich, wear a mask, since some of us don't understand the difference between inside and outside and can't behave like rational adults. I can't imagine her attitude will be much improved once this strange period of time is in the past, so I will not be returning to this establishment ever again. read more

This location is extremely slow. It took over 10 minutes to get a cup of chili. Plus the cashier didn't even know they served it even though it is on the big menu behind her. I could tell by her deer in the head lights look when I asked for it. read more

I'm giving this place a 1 because there isn't a zero. Ordered my food, and after 35 minutes I had to ask for my food. 5 minutes later they brought it. I was the only person sitting in the dining area with my number on the table. Seems to me you would notice someone sitting there without food. When they brought the sandwich it was colder than a mother in laws love, yes, that cold. No one could give a sh*t even after that mess up. Hire new people, because this place suxass. read more