I called weeks ago to get an appointment. Had it scheduled for the tomorrow, but just received a…read morecall shortly before they closed stating they needed a referral from my son's pediatrician and that it would now be cancelled. I'm new to this and didn't understand. I do not feel staff are on customer's side to try to succeed...

The front office ladies are amazing and so flexible/accommodating. I've had to move my sons…read moreappointment a few times and they're always super understanding and professional. My son sees Malory for his speech therapist and she is superb! She plays with him and we really work on repetition which seems to be working at home as well. (My son started at this facility when he was 18 months old) I would recommend this to anyone looking for a professional and reliable speech therapy center!

I went to TherapyWorks for my son's PT and I had a great experience! Unfortunately there was a…read moremixup with insurance so I only got to go for a short while but I was so happy with the customer service! Heather and the manager worked with me on fitting me in! They also helped contact insurance and my pediatrician. They were extremely helpful throughout the entire insurance mixup. They have appointments before 8:00am as well for working parents!

This was a great place until recently. Not sure what happened but none of the front desk ladies are…read morethere anymore. it's just two men now and everyone seems on edge. Therapists are leaving all the time. we've had numerous changes. If you want consistency, I'd suggest elsewhere.

staff doesn't listen to family's concerns. doesn't appreciate taking notes (actually told "I won't…read morebe held liable for your bad note taking"). aside from the poor and unprofessional staff remarks, the neglect landed us back in icu. please trust the bad reviews. this place shouldn't be in charge of anyone's care. let alone, critical care.

I was not impressed! The Medical director was arrogant & appeared to have control issues seemingly…read moremore concerned about their opinion & not having anyone questioning their so called authority , instead of real genuine concerns about the patient & family members . Very condescending. Very limited information. Some believe they are above & beyond returning phone calls. Don't EVER place yourself or the care of your loved ones in the care of this physician! It saddens me deeply to encounter such an individual who is labeled as a physician (healer) yet totally lacks any form of empathy and has serious controlling issues and is very arrogant. Speaks in a condescending manner. Does not take care of required obligations. seemingly delusional as if her little position is one that is above and beyond Oklahoma State medical statutes and that she is exempt from following protocol. Medical Director? Cornerstone Really? I'm not a fan of LTACs at all. But I was told this place was different (NOT) I feel they do a lot of guessing instead of backing up their supposed diagnosis with proof AND I FEEL that ST FRANCIS SOUTH & this PLACE DID MY LOVED ONE IN. SHE DID NOT SURVIVE THIS PLACE. INSTEAD OF LAYING IN A HOSPITAL BED SHE IS LAYING ON A SLAB IN THE MORGUE! Only one person in that place had any sincerity & empathy a gentleman patient advocate. I had read some awful reviews on here & to be honest it terrified me. But a family member said no this is a good place. I don't agree. They say if the head is messed up then so is the rest of the body . Well the medical director is the head & a real piece of work , so go figure. People at the desk are not aware of surnames when you question them their response is well I don't know everyone's last name here. Geez I would not recommend this place for any individual or loved one. Beware!!!!!!!!!!!!!! This place is a living nightmare! Three weeks since the funeral home filed the death certificate & the physician still has not filled in their required portion & signed it. In the state of Oklahoma you have 48 hours to complete this NO EXCUSES! And also, Medical records allowing the records to just sit there for 23 days knowing that supposedly that they needed one more piece of info & claiming to have contacted the appropriate family member & not able to reach them, which is a fallacy! They did not ever contact them whatsoever! not sending it in to Scion for the family to receive a copy of it. Had a phone call not been made they would be sitting there indefinitely Obviously, they at Cornerstone believe that they are above and beyond the law & exempt from following protocol in compliance with the state of Oklahoma. The so called poor excuse for a medical director & this place needs to be fully investigated by Scion health and/or the state of Oklahoma! There is no viable excuse for their actions or the lack there of. They continue to sweep things under the rug & the probability is that it has been done for quite some time now. Well you know what occurs when things are swept under the rug, it starts getting full, then all comes out at once! They need to face consequences. Not just a slap on the hand type thing. This unethical behavior warrants putting a stop to this once & for all and whatever repercussions that comes with it. WARNING: It is not a good place for you nor your loved ones! Completely Inexcusable! Btw Cornerstone do not reply & attempt to insult my intelligence with your robotic response about your excellent care & etc it's pure fiction none of it is factual

Care in this facility was decent but they weren't very accommodating with my FMLA paperwork I…read moreneeded filled out by them so I could get paid for leaving work in California to help my dad in Tulsa after his stroke. First paperwork was filled out incorrectly and sent, then when I asked them to resend after doing it correctly they told me they couldn't guarantee that it would get done. She was right.

Great physical therapists. They know what they are doing. Very nice facility, the best gym in…read moreTulsa for certain.