This place is very large and well stocked with anything sports related. The apparel is top notch…read moreand the fishing and hunting sections are exhaustive. They have a large section for guns and ammo and the people behind the counters are highly knowledgeable. Prices at this establishment are spot on and highly reasonable. I would come here first before I go anywhere else for sporting goods needs.

Went shopping for sneakers at Academy Sports 23rd street. Bought two pairs of sneakers and spent…read more$150. On my way out the front door the store security alarm went off security made me turn around and return to check out where security rifled through my purchases only to find the dumb a** cashier forgot to remove an alarm tag. Did I get an apology? Hell no the manager just said "oh he's new" as if that was a valid excuse. This is how they treat paying customers so I would advise shopping elsewhere. No excuses for this kind of behavior especially from someone in management. It was embarising to be searched in front of all the customers checking out. I'm mortified.

Ignored me when i tried to return. WIll change if this changes. I ordered a baker hat that is not…read moreeven close to the dimensions shown in the picture. The picture shows it much taller but this had is much shorter. and does not even fit properly. There website says they have refunds within 30 days and it is not easy to find at all. They make you pay for the shipping which is almost as much as the damn hat. Still being ignored

Fantastic skate gear and super friendly and helpful staff. Highly recommend for anyone looking for…read moreskate products or who needs their board worked on.

Cute! Excellent staff! Highly knowledgeable! Knows their products. Facebook site shows sale items!read more

Amazing store! It had clothing, fishing gear, and tools. We went into this store many times I love…read morethis store! I would recommend for anyone wanting to fish or that need tools!

Great tackle place. We'll definitely be back. The guys in there are very helpful and very nice…read more Place is immaculate. Been going there for years. Wanted to leave you guys a great review. Thanks for taking care of us when we come in.

Very helpful with me finding close and helping me find a discount. Ruby was great and macleline…read more really nice i am glad thay work there found my son's clothes that wear discounted and help me match things up and help me order something I am always happy to be there thank you soon much for all the help I have been going there for 10 years now now my son is at the end that that won't have his size anymore he is a 14 I will miss going there and my son i wish thay had bigger clothes for teenagers that would be great lots of cool stuff in there thank you again for everything this will be my last year I will miss going there it has been great

I can't imagine having such better service from Ruby at your store . She was extremely helpful to…read moreme ! Her friendly nature is an example of what an excellent employee should be ! Others should be more like her ! Thank you Ruby !

The store's inventory is slim... lots of empty spots on shelves. The crew there is very friendly &…read morehelpful, but they can't sell something they don't have. The online store has great inventory & good prices, but they should be ashamed of their customer service. Real people are not available (only the chatbot). The chatbot can connect you to a real person (via chat only) but the real people don't work weekends, and they only "open a ticket" for your issue. Nobody ever got back to me about the ticket I opened. I was ignored. I placed an order online of around $5k, and a significant portion of that order arrived incorrect - missing parts where it says the part was delivered - double counting/delivery (& double charging) of other items - item descriptions that are misleading (chairs that claim to ship with mounting hardware but arrive with nothing). The online store also made a big mistake with my bank causing about $1900.00 of my money to be held by W.M. for 6 days after the order was cancelled. If I had a good alternative to W.M. with as large an inventory, I would not use W.M. at all. But I don't have another good option that I know of (yet), so I'm stuck with W.M. for now. I guess they know that, and that's probably why they don't care about good customer service.

As a life-long boater, I've patronized several West Marine locations from coast to coast over the…read morepast 30+ years. The offerings and pricing are all pretty consistent, but some stores excel in the critical areas of cleanliness and customer service. After shopping the Panama City store several times over the past half dozen years or so, I'm confident that this one is above average for the chain. The store is always clean and well merchandised. The staff are visible, knowledgeable and most importantly, helpful. If you're a boater, you'll eventually need something from West Marine. They've got it all, from boat and trailer parts, electronics, safety gear, cleaning supplies, fishing gear, shoes and apparel, etc. I wish the prices were a bit more competitive, but that's boating!

Owner helped me find riding gloves right away when I walked in. Was a good deal also! They have…read moretons of bikes and I had a good feeling about this shop.

Everett is truly incredible! My son raced Gulf Coast Half Ironman and Everett was so helpful…read moremaking sure we could bring his Cervelo tri bike to him post-race so he could pack it for us to have it shipped home. It was a complicated process that not many bike shops would be willing to take on. He was so detailed, responsive, trust worthy and helpful. Wish there were more 'Everett' like people out there. I couldn't give a better recommendation!!! Thank you Everett for making our experience so amazing!

service was amazing! Lacey helped me find exactly what I needed! Perfect atmosphere and had good…read morestocking and selection. Amazing customer service

I went in for some on cloud shoes Jay helped me find a great pair nice color I decided on he gave…read moreme the 5 sizes I requested in a timely manner he was helping me through deciding which one I wanted and even made my day thank you Jay and thank you dicks for helping me receive what I needed and hiring someone with great personality