Everyone at Tammy Sandoval's agency is courteous and helpful…read more In particular, I have found Tonya to be exceptional. She is, not only, upbeat at every consultation but has a vast, and thorough knowledge of many different insurances, and insurance policies. On the rare occasion she is unsure, she makes a point to research the facts, and always follows up. Additionally, she will call and/or email when she sees I have overlooked a request, or I need to fill out an annual form, or I need updating on any number of matters. Tonya always returns my phone calls, quickly. I do not know, what I do not know yet I worry, not. Tonya keeps me educated and informed which gives me great peace of mind. Her experience and abilities are obvious. I have made it clear that she is never to retire. I, and I am sure many others, would lose a great support, and a wonderful person with whom it is a pleasure to do business. NL Hoffman

Tammy is very helpful and very professional. She makes sure I have everything and need and…read moretransactions are very easy.

I looked into becoming a client with Accountability Services. They very strongly want you to buy…read moretheir services for what they call a strategic roadmap and wanted me to pay them $9500 just for that. When I asked for an example of strategic roadmap or for a list of what was included in it they would not give me a direct answer. They pontificated about how it depends on clients situation and said it's a heady and complicated subject. They were very prompt in sending me requests for payment after every interaction I had with them but didn't answer a single one of my questions asking what was included in their services. My experience aligns with the poor reviews here. They like to say "our teams knowledge and experience makes what we charge worth it". But I'm sorry saying that you're knowledgeable does not make it so. When they can't even show a basic understanding of what a good financial plan should include by at a minimum putting into a list what it includes for potential clients that does not instill confidence.

I recently received a letter from the IRS saying I owed over $130K in back taxes that nearly gave…read moreme a coronary. I was referred to Ernie by a close friend. He talked me off the ledge with his down to earth demeanor and patiently walked me through how to respond to this egregious error on the part of the IRS. He was extremely knowledgeable and professional. I just heard that the government is admitting their mistake and I that I no longer owe them this exorbitant amount. I am incredibly grateful to Ernie for helping be with what could have been a completely devastating financial situation.

Although I've been a State Farm customer for years, we recently started working with a local agent…read morethat our community uses. This office stands out for their exceptional service. We first connected during a move, and they made the process of insuring our home and vehicles very smooth. Even though their office is not in our immediate area, they have continued to be responsive and helpful. The team is patient when explaining policies and always willing to help us understand and apply additional coverage when needed. They are also quick to respond and easy to understand. Their professionalism and willingness to go the extra mile make an impact!

I have had a very positive experience with this State Farm office since I moved to Colorado in…read more2017. Actually, even before I moved here, I had been in touch with Baille Barbour. She, Jeff and the whole team have been very helpful over the last nine years. All of my questions have been answered thoroughly and communication has been perfect. I highly recommend this State Farm office in Erie.

Thank you for the great experience! Diana was sweet and helpful. we were given a great rate.read more

Disappointing staff at this insurance agency. Been with them for a year after moving to the area…read more Misquoted insurance for a new car I was getting and blew it off as no big deal and wouldn't do anything about it. In addition mistakenly dropped the car I was keeping so I was uninsured for a couple of weeks until I noticed when receiving a new insurance card. I left there agency for another recommended agent. Better about there.

Death and taxes. Two certainties in life. That and the knowledge that beer and pho are two ways to…read moremake that said life better before you die. Charmaine K. Dean, EA, ATA., has been doing our taxes for the last 15 years. She is Yoda in disguise. When we first went to her we were lost, clueless and always paying taxes every April, since then, not once. Of course, I can't promise that for you, that is just how she has helped us. She knows State and Federal tax laws and the IRS with a confidence that only comes from experience and education. She told me what to keep, how to keep track of it, and I have done it that way for 15 years. Darth Vader would keep receipts if Charmaine Dean told him to. If anyone is ever audited, she will go before the IRS on their behalf. There is always a Chihuahua underfoot and hard candies available for nervous munching. Kleenex too, but thankfully we haven't had to use those. Go see Charmaine Dean (for some reason we always refer to her with both names), she is funny, disarmingly sweet, and trustworthy. She is also smart as hell, which helps when you are dealing with money and the dreaded IRS.

After doing business with Charmaine for over 26 years we unfortunately will no longer be using her…read moreservices for our taxes. We drive 2.5hrs every year to get to her office and hadn't had issues until this year. We made an appointment two weeks in advance for both of my kids and my husband/myself to get our taxes done on a Saturday. When we got there (after driving 3 hrs due to heavy traffic) she states that she booked a nail appointment so she would only be available for an hour. I told her that I had specifically booked our tax appointments weeks prior To accommodate all three of us. Her reply, "sorry, my nail broke". We we're almost through the paperwork when she announced she had to go and she would finish filing and mail our fIle information to us because she had Monday and Tuesday off each week. (Let me add that she hadn't even started either of my kids paperwork before she ended our appointments). By Friday of the next week we hadn't received anything via mail so we called to check status, she stated she hadn't finished filing or mailed anything to us because she "had a bad day" At this point I'm like wtf! We asked that she please send out information and mail proof of filing to us asap. two more weeks, still nothing but excuses. Our original appointment was on the 11th, by the 4th of the next month we had to make the 2.5 hr trip back to her office to get the paperwork she promised several times to mail 3.5 weeks prior Yet had not. after signing off paperwork and picking up our tax files from her my husband tells her that it was just to far to drive to have issues with our taxes and we won't be returning next year and her reply..."I'm glad". I was so surprised that someone that is supposed to be a professional would make such a comment. After this entire situation I've come to the conclusion that she is not professionally stable enough to continue doing business With. she seemed to be confused by the questions we were asking her about dates of filing and about why her fees had increased. She simply stated she got new stuff for her office. we left bewildered because we had had many years of good service from her and we were surprised with her unprofessional behavior. I'm not sure if she age has finally caught up to her or if she's just ready to retire and doesn't put the same attention into her work that she had in the past, but after our disappointing experience I WOULD NOT recommend Charmaine's office to anyone that is wanting their taxes filed promptly and professionally. I'm giving one star only because a rating is required.

We used Poppins for four years to pay our nanny. Amazing product and customer service - made…read moreeverything super simple. Highly recommended.

We used Poppins for 2.5 years to manage our nanny's taxes and payroll. In a world of headaches,…read morebureaucracy and constant paperwork, Poppins made this part of our lives extremely easy. They filed all necessary paperwork for us, communicated upcoming tax payments in an easy way, payroll adjustments/management was reliable and a breeze, plus end of year tax doc preparations were always taken care of. The staff was always so helpful and responsive for any questions. I can't believe they made this so easy to be honest (and affordable!), I wish there was a Poppins' for managing health insurance/bills.

Excellent advice and a pleasant experience from Ron. We were able to navigate retirement plans with…read morehis help. Thanks!

Competent tax advice for current year and also for planning in the future…read more Brianna has been excellent at submitting our tax returns, but she also provides a checklist so that we know and understand what she requires ahead of time.

Leann did a great job with my Taxes. I look forward to having her every year and also recommending…read moreher. It also helps that we are basically neighbors and I can walk my documents to her office.