I didn't know where to start when my dad passed away, but I found Grace online, and I'm really…read morehappy I did. For. Direct cremation, Grace has comparatively reasonable rates. More importantly, the team went above and beyond to take care of our family at a time when we needed guidance most. They guided me through options, had recommendations for other services, were patient and comforting in helping with remains and planning. Then they actually stopped by the house when I requested special assistance. I really appreciate everything they did to help. Update: Grace completely saved me a second time with my mom's passing and cremation as well. So patient and compassionate. Cannot recommend enough.

To be honest, I have not experienced a funeral hosted by Grace. I have however been on a tour of…read moretheir facilities numerous times for different events. The first time I walked in, was to give the owner some information about a local event happening in our area. I have to admit, I was mostly indifferent about stepping foot in a funeral and cremation service establishment. As I walked in I let out a deep breath. It was BEAUTIFUL inside. The minute you step foot in the door, you feel a wave of calm wash over you. Maybe they practice feng shui, I have no idea. What made an impression on me next were the owners. The owners are young, upbeat, friendly, and very welcoming. They introduced themselves, and then Kristan, (one of the owners) took me on a tour of their facility. I was impressed by all of the different options they had. They can create custom blankets, blown glass jewelry, and different types of earns based on the connections they have in the industry. There is quite the variety of caskets to choose from as well. They have everything from your traditional caskets to eco-friendly caskets that are biodegradable. They pretty much can accommodate any individual personality. They even do pet funerals. Grace Funeral has made quite the impression on me.

I thought their complete lack of care or concern for the immediate family was completely…read moreunbelievable. They move 3 family members in front of first row completely blocking father, stepmother ( of 40 years ) eldest brother (wife) because they had no idea what to do. I had one member of staff actually ask me to give the family peace to mourn. I am the father that was my son that died and it was my surviving twin son that I was going to to console. At the funeral none of the family except the mother, surviving twin son and widow of my son that died were even offered seating under the tent we all stood out side. That is ( father, stepmother, eldest son (wife), youngest son (wife, son), daughter (husband). When my wife and daughter questioned about flowers we were lied to, The staff member said they would be donated to assisted care they both offered to do so were told no need. On Nov. 5th we all met at grave site to find the flowers my wife and I bought and the flowers that the brothers and sister bought in the dirt at the grave.

Exceptional customer service during your time of loss. Paul and the rest of the staff went above…read moreand beyond to make the service everything we wanted and more. It was an incredible tribute and a great way to honor the life of my grandfather.

They were very helpful in arranging my wife's service and burial. They handled everythingread more

The staff at Fitzgerald's was very knowledgeable and helpful. They were very understanding and knew…read moreexactly what we needed. The service was beautiful and we could not have asked for a better experience.

Although I feel funny about giving a funeral home 5 stars above with the comment "Woohoo! As good…read moreas it gets!" (I can certainly think of a lot more positive things to give stars to.), I must admit that Genandt's did an excellent job with my Father's funeral and visitation. Yes, it was rough to lose Dad, but I really can not complain about this funeral home.

A death in of self is hard, thank god for this place that took a huge burden off our family, in a…read moretime of such pain.

Nathan is the best funeral director. He was so accommodating to our family and friends. All he did…read morewas with absolute attention and care. I wouldn't go anywhere else.

Nathan is an amazing funeral director. The work he does is extremely well done. He is extremely…read moreaccommodating when it comes to services and has a great attention to detail. The funeral home itself is clean and neat, and I wouldn't trust anyone else with taking care of my loved ones

Without this family business, we would have been like a ship without sails when we needed them…read more They are VERY professional and very knowledgeable. They treat you like family not like a customer, and they take your questions and concerns very seriously. them.

I had to write a review for Olson as I've rarely received customer service at this superior level…read more I'm so grateful for Scott and Olson Funeral Home! Olson was the funeral home for my Father in 2012 and my Mother, which was just last week. It became a complicated situation, as my Mother had to be flown from California to Illinois and we had several issues with our CA funeral home, and still are. The entire team from Olson was not only kind, genuine and caring, but they went WELL above and beyond - more than I could have expected! Briefly, Scott voluntarily acted as our advocate, and like an "attorney" and frankly treated us like he was our sibling, fighting for his own mother. It was remarkable! The other funeral home in CA was not upfront and Scott's expertise allowed us to avoid the pitfalls, overcharges, and improper protocols that the CA Funeral home was trying to pull. This was not his responsibility, but he jumped in and led us through the proper protocols in straightening this out, even after the funeral. We would have been overcharged had it not been for Scott. Olson also knew all of the unique differences of a Jewish Funeral and I would highly recommend them for any religion's funeral needs. Even when the CA funeral home forgot a necessary element, Scott volunteered the day of the funeral to run out and get this on his own! He also was working with us day and night - INCLUDING on Thanksgiving! He was 100% dedicated to our family. He did not have to do this, but he did, and with a great attitude. Olson is highly respectful, experienced and again, I cannot tell you how much more he did than was expected, this review would be too long. We don't know the Olson's nor were we the easiest client he's ever had, but you'd never know from all that was done for my family, during one of the worst times in life. Scott and Olson's kindness, expertise, sensitivity and savvy in this industry turned a horror story into a success story. I highly recommend them for any/all of your funeral needs! They were utterly fabulous and I cannot thank them enough.

If you care about who you are bringing here for their final service, RUN. This facility did my…read moreGreat Aunt's funeral in April. JIM is the most unprofessional, insensitive person and should really consider a new life-calling as he told our family, when we entered, that we "MIGHT RECOGNIZE SOMEBODY IN THERE" with a chipper smile on his face, referring to our Great Aunt. Our family was absolutely MORTIFIED. If you care about your loved ones and want their final services to be held in a professional and caring funeral home, this is NOT it. Jim was horrific to us and even questioned if one of our family members was actually related to us, as if that is even remotely appropriate. Their website presents a business that is a far cry from the facility and the services you get. Truly awful!

Whispering Willow is absolutely hands down, the best place I have found that actually makes you…read morefeel like you're at home and welcome there from the second you walk in. Definitely helped take a nice load of stress off my sounds which I didn't think was possible. Nick was very patient and very kind and did not rush me in any way

Think funeral directors for pets. They are kind and…read moreprofessional. They have many, many options for memorializing your furry friend. You can spend a lot or not. They present the options, but don't pressure too much. No suits and ties-- I was grateful for that. Free advice: All the money in the world and all the trinkets and upgrades won't bring your fur baby back. Decide what you can afford to spend and keep your limit in mind. If that seems too hard, bring a friend to help set limits when you are fragile. I would definitely recommend Whispering Willow, and I will call them again when the need arises.