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Finance America Mortgage

5.0 (1 review)
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Services - Finance America Mortgage

Mortgage services

Mortgage refinancing

Home purchase

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4 years ago

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Valley First Credit Union - Valley First Credit Union

Valley First Credit Union

(50 reviews)

Ive always bank at a credit union because they are less of a hassel as when you are trying to open…read morean account and you can use your atm at alot of atm machines without getting charged a fee. This location is different than the other ones due to the location. It has tv monitors where you can see the teller behind the screen, at the same time you are talking to them on a telephone. Thats pretty interesting. Ive never seen that before. But only reason for this is because of the location and that fact of the crime that happens in that area. Its a very small bank. But it is located by the mall which can become handy if you are ever heading to the mall and need quick cash for whatever reason instead of pulling from the atms in the mall. Its always busy and not all tellers station is open. So sometimes you have to wait a long time. Overall I really didnt have any bad experiences with this bank other than the wait time.

I usually go here because it's closer to my house and because it's I believe the newest one so…read morethere's not a lot of people there like the others. I've gone before a couple years ago maybe two years ago my card wasn't working. I think the chip there was something wrong with it so the one that helped me, her name was MacKenzie Babbitt I felt like she was blaming me. The fact that my chip wasn't working she said she was gonna have to ask her boss if I can get a new card without them charging me which I thought was ridiculous considering the fact that the chip wasn't working was not my fault and I didn't understand why they couldn't just re-replace it anyways I don't know if she tried to scare me or what it was, but she came back saying that it was fine that they'll just give it to me for this one time anyways a couple years go by and I go about a week ago because my grandma passed away considering I was her caregiver on my income was going into Valley First and then obviously after she passed away I didn't have any more income anymore so they closed my card. Long story short I got McKenzie again again I felt blamed. I felt embarrassed. I felt like she judged me and she was so negative telling me that I would have to open up a whole new account if they even let me open it up I ended up leaving and told her I would go the next morning, but I ended up going to the Valley First downtown and I was helped by such an incredible person. I told her about my experience with McKenzie. She said she was absolutely so sorry about everything and that they should never make us feel that way because they're there to help us she helped me. She helped my mom she was so so different than MacKenzie MacKenzie should not be working in customer service maybe she needs to be trained, but I don't see how someone can be trained to be a nicer human being.

Brittany Armenta - Keller Williams East County - Congratulations on your new home!

Brittany Armenta - Keller Williams East County

(142 reviews)

We had an amazing experience working with Leticia Sanchez and her team throughout the sale of our…read morehome. From start to finish, she was knowledgeable, responsive, organized, and truly had our best interests in mind every step of the way. Selling a home and aligning it with the purchase of a new one can be stressful, but Leticia made the entire process feel smooth and manageable with her guidance and constant communication. She went above and beyond to answer our questions, keep us informed, and ensure everything stayed on track. Her professionalism, attention to detail, and dedication really stood out, and we always felt supported during such an important transition. We are so grateful for all of her hard work and would highly recommend Leticia to anyone looking to buy or sell a home. Thank you again for helping us successfully sell our home!

My wife and I chose Megan Salazar as our realtor for our home purchase. Megan made the process…read moresmooth and painless. Her communication was clear, understandable, and transparent. She was very trustworthy and always made herself available. She happened to be on vacation during negotiations and i would have never known if she hadnt told us, because she was working on our purchase the whole time without delay. She connected us with an amazing mortgage broker as well. The whole process was seamless. Megan was able to pivot as needed and made sure we never felt stressed out or worried. Thank you for your amazing work! We would definitely recommend Brittany, Megan and their team when you enter the market!

Angeles Lomeli - EXIT Realty Consultants

Angeles Lomeli - EXIT Realty Consultants

(24 reviews)

Angeles was recommended to me by my parents whom she helped to purchase their home…read more Angeles is well experienced and efficient. She sold our home three days from it being listed and it closed in two weeks. It was all done flawlessly. She knows how to keep the process moving along and was great at communicating everything.

Angeles was recommended to us by my sister-in-law who purchased a home a couple of years ago. When…read morewe first contacted Angeles in 2020 she was very willing in helping us, however my husband and I needed more preparation to move on with purchasing our home at the time. Fast forward to 2024, we decided to contact Angeles one more time because we felt a very strong connection with her since 2020. We knew she would be the perfect realtor and she would correctly guide us through the process. Angeles was willing to work with us even though we were located in the bay area (Napa / Vallejo). Angeles was very clear and very professional when walking us through our journey. This women is beyond knowledgeable about her work and she is willing to go above and beyond her workload! When I say she was very helpful from start to finish I truly mean it. From options, recommendations, resources, experiences, house tours, time , communication and friendship she has it all. Angeles is always willing to put our interests first and making sure we are being fully satisfied with our purchase and making sure our needs are being met. She is willing to fight and advocate for us in any situation. Even though we bought our home about 1 month ago Angeles is still answering our questions and concerns we have. She is still very present in our journey even after closing on our home. We are very grateful Angeles was our realtor and she made this a possibility for my family and I. We are forever thankful.

Finance America Mortgage - mortgagebrokers - Updated May 2026

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