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Fighters Incorporated

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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8 years ago

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DICK'S Sporting Goods - The warranty that does not work. It's a scam. I recommend you buy the bat from the manufacturer only.

DICK'S Sporting Goods

(26 reviews)

$$

DONT BUY THE NO SWEAT INSURANCE. Bought the "No Sweat," bat…read morewarranty (2 year) The bat broke and I Took it to the store and was told by the cashier that you have to deal with Asurion directly. I told them when i bought the bat I was told to bring it here..That it was a one year protection with DICKS..She gave me a number to call. it was Asurion and they told me warranty doesn't kick in till after the year brought it back to dicks who told me yes it WAS a dicks warranty BUT i was a week to late now 6 months later still waiting roe Asurion to Warranty the bat

Bought the "No Sweat," bat warranty (2 year) on June 12, 2023. The bat broke on June 14, 2024. Took…read moreit to the store and was told by the cashier that the policy changed a few months ago and you have to deal with Asurion directly now...I said what happened to "Let us handle replacements and repairs?" They basically said too bad. I insisted they file the claim for me. Glad I did...They first filed it wrong and said it was accidental damage and it was instantly denied. Then after an hour of what I thought was fixing that they filed another claim. But in the end they stopped at submitting anything else for me. You have to work with Asurion I was told. So all weekend I'm getting email and text messages requesting photos (which I sent over and over again). Come to find out today (Monday) after all these photos and "service claims" they requested, Dicks had 3 of the same claims open... So then the one person at Asurion trying to help me said he consolidated all the claims and I only needed one more photo of the front of the bat. Blahah! I get another email saying they need two more. Asurion and Dicks don't have a clue about how to help a warranty claim. Asurion does nothing but try to wear you down until you give up, and quit trying. The store Managers use them as an excuse to not honor anything and the warranty is snake oil that won't help you. Don't bother!!! Dicks is a confused child in the world of baseball gear. Don't waste your time with them. Still working on trying to get them everything "they need," to ignore and deny the claim. I'm not giving up. I'll push this to the lawyers next. I'm sick of their crappy service and joke of a warranty, over pricing everything, unable to ship anything right, not knowing what's in stock bull doo doo. Go somewhere else for baseball gear. Sure, try it on at Dicks, swing it if you want, but don't buy it here! They've lost me foreverrr!

Fighters Incorporated - sportgoods - Updated May 2026

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