I had a strange experience at this place recently. The lady who either manages or owns the establishment was aggressive from the moment I walked in.
But I was in need of balsamic vinegar, and thought, hey, why not support local rather than ordering on Amazon or getting it at the supermarket.
So I asked the woman what she'd recommend for a classic style instead of all the flavored infusions she was pushing on people, and her response was so curt and condescending, I was really put off. But I still tasted the one she recommended, decided it wasn't what I was looking for, and as more people entered the store, I headed for the exit.
The shopkeeper then loudly said goodbye, and I said thank you while walking out. She obviously didn't hear me through my mask, because she then barked "GOODBYE!!!" In a telling-off tone like a mother yells to her child as a reminder to say thank you.
I turned around, confounded replying "I said thank you"! "WELL I DIDN'T HEAR YOU!" She then barked.
It felt like the Twilight Zone. Whatever that lady's role is, she shouldn't treat customers that way. I understand it might be frustrating that your business relies upon free samples of olive oil and vinegar, but if you're that resentful that not everyone buys, you're in the wrong business.
And I was ready to spend money in there!
Anyway, I'm still annoyed, hence this review. read more