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    Fifth Third Bank

    1.0 (2 reviews)

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    Personal banking

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    1 year ago

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    8 years ago

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    Kemba Financial Credit Union

    Kemba Financial Credit Union

    (9 reviews)

    Poor customer service... constantly had to call due to payments to our daycare we being paid and…read morelater being denied ever week causing use to have weekly late fees and after consisted phone calls they still didn't understand on how to allow the payments. Later decided to move on from the bank and they closed the account with remaining balance in the account and instead of paying us out they sent the remaining balance to the state.

    I love Kemba!…read more Prior to switching to Kemba, I belonged to the same bank for 40 years. My former bank was being sold off to a virtual bank. After building a long term relationship with my former bank, I was disappointed that I needed to find explore other options. I wanted something local with branch offices, competitive rates and full range of financial services. Kemba fulfills those needs and then some. I spent a lot time researching several financial services options ... big commercial banks, regional banks and credit unions, including the online banking service that took over my former bank. Kemba, as a credit union, offers much better interest rates than many competitors. They offered a wide range of financial services, including an option to transfer my Health Savings Account from another third party. Their customer service has been stellar, informative and very responsive. Since I had not looked for a new financial institution in years, I had a ton of questions. The bank officer I worked with was very patient with all my questions. When I asked things that stumped her, she researched available product options. The move from my old bank to Kemba has gone smoothly. I definitely and proud to be a member of the Kemba family.

    Fifth Third Bank - banks - Updated May 2026

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