This Bank came highly recommend to me .It was the very reason that I went to them .I deposited quite a large sum due to a resent sale of a property I had sold back in Boston .I had opened two accounts , one for a Money Market Account , the other a checking account in my name & DBA Account with my Business name under my personal name . Right from the get go , the checks came to my home but not the deposit slips .When I went to the bank to get some deposit slips my account manager actually said to me , we just don,t have many customers making deposits with checks .He knew the nature of my Business and I replied my clients do pay in checks .So may I please get some deposits slips . I then showed him the Bank Book I had from a different bank back in Boston and asked him if I could get the same kind of Banking checks ,as I was used to that format .He proceeded to say that this bank Fifth Third Bank did not have that type of Book . I then asked to see what he did have available. Well look at that !! yes Indeed this bank did have the Banking Book that I needed for my Personal & DBA Checking account . The Bank Book arrived, that I had to pay over $55.00 for as my account manger said well this is a Personal & a DBA Business Checking account .So its different and you have to pay for this. OK No Problem Checks came with my name & my DBA Name . 3 days later I went to make a deposit into my Personal & Business Checking account. One of the checks to deposit had my Business name on it , then my personal name (now I set this account up with a responsible account manager that has been with this bank for over 13 years ) I have had a personal checking account with my DBA on the checks for over 30 years in Boston mass . This is how Fifth Third Bank set me up with the same account , my personal name and under that DBA with my company name that I paid over $55 for . During this time of the Corona virus one could not go into the bank only the window . I was making the deposit and the teller came back and said we cannot accept theses checks . I asked her why .She said they are made out to your business .And I said yes this is a DBA account and my full name as well under that on all the checks that i have deposited . My account is a DBA account. She then told me that the VP of the bank said no . I asked if I could come in to speak with my account manager ,when a Women came over to the window ,she slid the drawer out towards me and said to me , just take the checks back ,I am the VP of this bank and I told the teller not to deposit your checks ,she then proceeded to yell at me to just take the checks and leave . I asked her If I could come in ,to speak with my account manager . She told me I needed to make an appointment. I asked her If i could make an appointment . She told me to call him & make an appointment . So I sat in the parking lot and I called him . I asked if I could come inside Please to straighten this out .I told him what had happened,that I was outside in the parking lot, and go over what just transpired . When I brought the Checking account book in with me the one he assisted me with ,that was from his bank Fifth Third Bank he said he had mad a big mistake ,and that this Bank does not do a DBA .It just got a whole lot worse from there . I left Fifth Third Bank very frustrated. I then placed a call to my Bank in Boston and spoke to the VP of Northern Bank . A very pleasant Women . I told her my experience with Fifth Third Bank in Denver NC .She told me to mail the checks to her personally and she would deposit them into my DBA Account which I still had there ,thank God ! Same type of Banking Account ,she said she did not understand what the problem was , as there banks has hundreds of DBA account s.She then said maybe this Fifth Third bank is not the bank for you . I could not agree more ! read more

This fifth third bank branch is the best! All employees are pleasant and helpful. Yesterday, I needed to get a form stamped by the bank manager for my 96 yr. old mother, who doesn't walk very well. I left her in the car while I went inside with the form. The bank manager actually volunteered to walk outside with his stamp so my mother could sign form. Now that's service! read more