AVOID AT ALL COSTS. I wish we had seen the previous review before we rented our bikes here. Our experience was a disaster. The air valve on a tire broke due to the cheap locking mechanism on the bike. We were stranded 5 miles outside of the city, so naturally we called the owner who said he could not leave his shop, and there was nothing he could/would do to help us. We spent time finding a place to securely leave his bike, then spent 25 euro on a cab ride back to his shop. He refused to refund any of our money, or even the cab fair. I was shocked by this horrible customer service. read more

Hi, Bad experience with this hike hiring firm. We were a large group of tourists (+10) and needed bikes for a week, to tour around an area of about 300 km in Belgium. We were given bikes with worn tires, and most of them did not have a frontal light. In two occasions the tires burst and the whole group had to stop for hours and look for technical assistance, as Fietsen Popelier did not help at all. They have no servicing outside Brugge (or perhaps they simply turned a deaf ear to our telephone calls). We had to buy, provide, pay and mount cameras and tires by ourselves. When we returned the bikes, we could recover the money spent on tires, that was all. If you happen to hire a bike at Fietsen Popelier, beware of faulty bikes and parts, worn tires, etc., and make sure you are going to receive a minimum assistance in case of a technical setback, specially when it was caused by the bad condition of the bike you were given. read more