First I'd like to say the entire Pinata District itself is an awesome place to find pinatas. Tons of stores, unbeatable prices. This store itself however, had a very bad experience here.
Found a pinata that matched the theme I needed, but it was not in great condition. An employee asked me if I needed help, I asked the price and was told $12, asked her if she had other ones like it was told no. I thanked her and continued shopping to see if any of the other stores had a similar cleaner one. Did not find any so I returned to the store half an hour later.
I actually see two more pinatas like it I didn't notice before that I guess the employee wasn't aware of. Again they are little dirty as well but the theme matched so I wanted to buy it. I ask another employee the price hoping to haggle a little since its dirty. I'm now told its $13. What? I literally heard this employee tell a different customer a similar pinata was $12 too seconds earlier, and I tell her I was told $12 earlier by someone else. She just says no, $13. She goes to the owner, whispers something into his ear, and he tells me she's right its $13. He doesn't seem to care that I was told a different price earlier. All he has to say is I'm the owner this is the price. He walks away.
So I feel like they are jacking up the price a dollar. I hate to play the race card, but I'm thinking they're jacking up the dollar because I'm not Hispanic and they think I don't know how much it should cost. I'm annoyed not really about paying an extra $1 but being subjected to pretty bad customer service.
I reluctantly decide to buy the pinata anyways since the other places didn't carry a similar one. I bring it up to the cashier. The owner sees me get in line, so he goes up to the cashier, points at me, and tells the cashier trece (13). Funny, for something you're so sure is the right price at $13, I wonder why you had to tell the cashier to charge me that? He does not point to any of the other customers in the line and say the price out. They also don't give me a receipt for the purchase. I made purchases at two other stores in the area which both gave a receipt.
I was actually buying a few more small pinatas, candy and toys that I could of bought there, which I of course now bought elsewhere. This owner cares more about that quick buck than repeat business, a shame. read more