To be fair, I am giving them a one because I really have no idea what quality of work they do - if…read moreyou can get in touch with them to do it. I tried and was not successful. initial communication to receive a quote was pointless and frustrating . They got back immediately, apparently from an responder, to let me know they would be calling me. When they didn't, I called them, got a recording and after four days i'm still waiting. then this morning I get an email asking if I am still interested and, if so, phone, text, or email them-- not mentioning the text, email, and phone call I had already made. So I responded to this new email to say yes, and ask them to call me. It came back with a response. they were on vacation and would not be back until June 23. Well, how-de-do. today is July 11! So WTF? Clearly, no one is watching the store. Communication is dreadful. save yourself the frustration. Call elsewhere.

Update: the maids have responded to my concerns and have resolved the issues in a timely manner. I…read moreappreciate them reaching out and making it right. Save your money... We were really excited to use the maids for a deep cleaning as we are expecting a baby soon and wanted to ensure our place looked clean and fresh. When booking with the maids I mentioned the bathrooms and ovens are focus points, and I reiterated that on the day the maids arrived. In my initial phone call, I was told they would do a walkthrough at the end to ensure everything looked good. They did not do that - they left very abruptly which was odd. Upon inspection after they left, I discovered they didn't even touch the grout in the main shower (I briefly took a Magic Eraser to it and the orange stain came off - note: I didn't go over all the grout, I just quickly wiped it to make sure it can actually come off). The tiles on the floor are also still stained. The cleaning supplies they brought for the oven wasn't working and I had to give them my cleaning supplies that I had recently purchased. Tonight (one day after cleaning) we decided make something in the oven and it smelled chemically and like burning. It set off the smoke alarms. So clearly they had excess cleaning supplies that they did not remove. This is extremely dangerous for anyone let alone someone who is pregnant. We decided to take a wet paper towel to the oven - the photo with the paper towel speaks for itself. I mentioned when they arrived that there is a cabinet in the guest bathroom that I cleared out and asked if they can wipe the inside of it. They said yes, but once they left I discovered that was not done at all. Also apparently, deep cleaning baseboards includes taking a rag and simply rushing to wipe off dust. They didn't touch windowsills (I've never had a cleaning service NOT wipe down windowsills). When I called the next day to provide payment and mentioned a couple of my complaints, they took $20 off the clean which definitely doesn't make up for the service we paid $360 plus tax for. I wouldn't have spent this money at all if I knew this was the quality of service provided. I genuinely feel scammed out of hundreds of dollars. Now at 8 months pregnant I am going to have to spend time cleaning and bending over to clean certain areas, or spend even more money for another cleaning company to come in and get the job done. Note: one photo of grout shows how they left it, the other photo is after I took a magic eraser and didn't even try to do a good job getting it off nor did I go over all of the grout yet.

1st Class company! Staff hard working and dependable.read more

From the owner: Full service commercial office cleaning and janitorial services company serving the Cincinnati and…read moreNorthern Kentucky area. Owned and operated locally for over 25-years! Fully Insured and Bonded. Carpet Cleaning and Hard Floor Care.

The staff takes instructions well. They have been cleaning our office since we moved into our new…read moreoffice space. Bit by bit, they have cleaned the construction grit off of our floors, keep the glass walls clean and clear and getting rid of excess trash from our office. I am pleased with their service.