Unbelievable. I had 3€ glasses for reading and computer work, they were ok, but I decided to invest in good glasses. I went Fieldmann (Schönhauserallee) and following their advice I got a 60€ glasses. I had to return them, since the lenses were far too big, and they caused dizziness while reading. Why they didn't warn me of this effect in when choosing a model??
Following their advice, I got a replacement of narrower lenses' glasses. They worked for only 3 months!! In the middle of a trip in Latin America the little screws from the lenses became loose. So my lenses started to fall down randomly, in the middle of a boat trip, or in a far away place in the mountains. They made my trip really much more hard and annoying. How to find a tiny screwdriver in the middle in such places?
I went back to Fieldmann's store in Berlin and exposed my problems. I nice employee said she would fix it. I asked her if the fix would last long and what was the problem... She said she couldn't tell me, but that she would try her best. Not much confidence here.
Well, my lenses just started to fall down again. Just 10 days later.
It's really disappointing and makes me very angry.
The staff should know in advance what problems each type of glasses can have, and advice the costumer and offer solutions, not temporal fixes. The treatment was always very nice, but the expertise and competency quite poor.
Meanwhile my old 3€ glasses still work perfectly since 3 years. No problems and no complications. read more