Very easy to work with and do a great job! Recommend them to anyone who needs gutter cleaning.read more

I really wanted to have a great experience with Brothers Gutters because the company came highly…read morerecommended and the color/options they offered looked great. The actual install time was impressive -- a two-man crew completed my 288 feet of gutters in one day, which I appreciated. Unfortunately, the overall experience left me frustrated. From the beginning, communication was inconsistent. My sales rep was late to the estimate appointment with the schedule that kept getting pushed back. While he did offer a discount for the inconvenience, the pricing was still higher than other quotes I received, but I chose this company because I trusted the professionalism and quality they advertised. The finished product had several details that felt rushed or poorly thought out. Some downspouts looked awkward and out of place, extending over sidewalks or into flower beds in ways that didn't seem properly planned. To the crew's credit, when I pointed issues out they did make adjustments, but I felt like I had to constantly micromanage the project to get things corrected instead of things being done right the first time. One of my biggest frustrations was the lack of communication during the install. Decisions were made on parts of the project that were never discussed with me beforehand. I did speak with the sales rep afterward about my concerns, but getting clear answers and resolutions felt like pulling teeth. There also was never any final walkthrough after completion. I found metal scraps and debris throughout my driveway and yard afterward, which was disappointing and could have caused damage or injury if I hadn't cleaned it up myself with a magnet. Overall, the gutters function, and there were parts of the experience that were positive, but for the price paid and the reputation of the company, I expected much better communication, attention to detail, and professionalism from start to finish.