Bill is very thorough and professional with my mother-in-law's grandfather clock. He took extra…read moretime packing it for our transport as if it was his own. You could tell he loves what he does. I would highly recommend him.

He doesn't do what I need done but his response was immediate and he recommended someone who could…read morefix my problem. Nice man

Highly recommended! Definitely knows his grandfather clocks. The only person Id let touch my clock.read more

Bill, the owner and operator of Custom Time was a lifesaver. I received a grandfather clock from my…read moreDad who was downsizing. Bill came out packed the clock so it could be safely moved. He reached out and scheduled a day to set the clock up and clean and oil the mechanical works. He is friendly and professional. Bill took time to explain to me the way the clock works. He did not rush through and really did a good job. I would recommend Custom Time for any service pertaining to fine grandfather clocks without reservation.

they repaired an antique Vienna Regulator wall clock. It had not worked in years. I highly…read morerecommend

Friendly and helpful. Helped us with a quick repair to a very old clock:) Would return to support…read morethese guys.

I was winding my Grandfather clock, we have had the clock for a few years. I wound it wrong and the…read moremiddle chime came off because I lifted the wait too high, which I forgot you don't do that. I called Chicago Clock Company in Orland Park. Mark came out and fixed it rather quickly even though things were a little hard to reach. I was very pleased with the service, his professionalism and skills to fix the problem. He didn't mind question either. The house call bill was also pretty reasonable. Jim P

After, unsuccessfully, contacting & visiting 2 clock repair shops ( St Joe, Mi. & Orland Park, Il…read more ) I happened upon Bruce. His service was very timely & reasonably priced. I had given up on my German clock. I thought I had purchased a lemon, that had outlived its time span. Wrong. It is hanging on my wall and running like new. If you are in need of someone who can repair your clock at a very fair price, look no further. Thank you for your excellent service.

It is worth a trip to Battleground to check out Shoup House. It is located in an old, two-story…read morehouse. The outside is kind of cluttered and could use some attention, but don't let that keep you away. The inside is great. Lots of rooms, as typical for an old home, and every room is full! They carry antiques as well as some reproductions and decorating, but if you are looking strictly for antiques, no worries. There are plenty! Nice ladies run the place, and they are always good to work with and fun to talk to. I always come away with several items, often unusual and cool stuff. There are a couple of diners/restaurants in town, so it is a nice destination for lunch and a bit of antiquing. So, all in all, Battleground isn't really an antique town, but for us, Shoup House is a destination, in itself. Go, but save some good stuff for me!

While visiting Battle Ground, IN to see the historical, Tippecanoe battlefield where General…read moreHarrison and the Shawnee chief, Tenskwatwa (or The Prophet), fought and started one of the sparks which would become the War of 1812, we stumbled across another historical site - The Shoup House. There's nothing I love more than museums and antique shops so I was in 7th heaven this particular day. Shoup House Antiques is everything I want in an antique shop. It was like someone read my mind and fabricated this special place just for me. My vacation cottage is only 1500 sq. ft. with average to low ceilings, small bedrooms and an open floor plan where the common rooms are. I don't have a lot of free wall space and even less floor space so I can't really fit antique furniture (the kind that obviously belong in homes like The Shoup House or grand Victorians) in here. What I can do is buy little accent pieces to create wonderful vignettes on my night stand, shallow shelf nook, library wall, etc. The Shoup House carries antiques and European inspired reproductions. I am a huge lover of all things from Ballard Designs and Restoration Hardware, and I found similar, if not identical, items here and for even less. I bought a beautiful table top Santos figure for $9.00 which sells for $39.00 in Ballard Deigns catalog. The oval wall clock which sold out for $82.00 was $49.00 at The Shoup House. My favorite purchase though is an architectural piece where someone talented had taken gorgeous, old tin ceiling tiles and molded them against a wood frame to create a 5' long x 18" high wall shelf for only $45.00. I feel like I stole this piece. It was so hard to keep myself from buying all the things I have coveted for so long in those catalogs and in the stores, like wire cloche bells, shabby chic balusters and columns, large b&w canvas map of downtown Chicago, antique bird cages, leather armchairs with nail head trim, etc. If I could buy the house with all the antiques in it, I could happily live here not moving a thing and consider myself at home. It's also fun to peruse all the different, 11 rooms of the house where everything is organized neatly and artistically in primitive or shabby chic cupboards, armoires and shelves, on the walls, from the ceilings, in the closets, on the porch and along the staircases. Almost every inch is packed full of antiques and decorative items, but it doesn't feel cramped or overwhelming. I haven't been this in love with a store in a few years so yes, my review is long and exuberant because I'm still giddy from my visit and discovery of this fabulous antique shop.

I inherited my Mom and Dad's grandfather clock in 2012. I had it cleaned, and it worked for around…read more7 years. I hadn't had it cleaned until this spring. He came to our house and it is working perfectly, even though it was about 40 years old.

From the owner: Certified in 85 clock Repair from Gem City School of Horology read more

Gave them my clock to repair in September 2020. Followed up monthly starting in about June 2021…read more Never a call back or follow up. They now went out of business and haven't heard a thing by email or phone call. They stole my clock and now have no way of getting it back. Absolutely horrible horrible service and dishonest..

Be wary! I brought a valuable Seth Thomas mantle clock (1941) that wasn't keeping time well. It…read morewasn't severely broken, just needed adjustment, as I found out later. The older guy who runs the shop didn't even look at the clock or its works before declaring that the best way to fix the clock was to completely remove the beautiful brass clockwork and chimes, replacing the original works with a cheap Japanese battery powered works with cheesy chimes. God, knows what he would have charged me to make this completely unnecessary conversion. Eventually, took it to another clock shop and the guy said theres nothing wrong with the clock movement, all it needs is lubrication. He oiled it. It works perfectly. And he charged me $25. The guy in Noblesville can't be trusted.

I have an old German clock which still needs some work and Schrader's is the only one who can fix itread more

The owner is always super nice and helpful, repairs are done in a timely manner (sometimes repairs…read moreare done while you wait), and lastly there are cute dogs hanging out there. Prices are reasonable, and if you get to know the owner, he will strike up personal conversation with you which is always nice.