My shy girl loved her stay at Dott's Place and her owners felt comfortable and relaxed that she was…read moresafe and well cared for.

From the owner: Located on a 30 acre farm in Sugar Grove, OH, dogs receive one of a kind individualized care…read more Boarding, training, and doggy daycare for all breeds.

Site says fully trained professionals yet no one there knows how to groom dogs, employees get paid…read moreunder the table which is illegal, they don't even get paid minimum wage either which is sad.... this buisness is in a house. sketchy. only takes cash / checks so she can pocket it all and pay her employees the bare minimum of it. prices vary from who you're talking to. called in a few times to get quotes and got told different numbers every time. very unethical business, took my dogs elsewhere after seeing other reviews that they cut dogs quite often.

Half assed bath+haircut. Covered in hair when I picked up my cat. Paid $60, wanted another $20 to…read moreredo

I can never express how much I care for them all here, best ever!!! Officer staff the greatest,…read morelove the Drs also.

SCAM - DO NOT BRING YOUR PET HERE…read more If you care at all about your pet DO NOT bring them here. What we all want for our pets is good, quality care with a trustworthy vet. But this isn't that type of place. I have a Bernese Mountain Dog - large breed- and my regular vet doesn't provide spay and stomach tacking services for such a large breed. So I started digging and found Lancaster Animal Clinic. IT WAS ALL DOWNHILL FROM HERE. My FIRST consult was with a female vet that gave my dog an exam, but told me she couldn't perform the surgery. If I wanted my dog's spay and stomach tacked, I'd have to have another consult with ON THE SPOT, which is a separate provider that uses their location. At the end of this visit, I was charged for a consult fee and for ear infection treatment. This was completely paid for, in full, no disputes. But a little frustrating when this could have been avoided by the staff when scheduling my appointment because seeing another vet would mean another consult fee... but still I wanted my dog to see the correct vet. So I made a SECOND consult appointment, in July, and came back to see the ON THE SPOT vet, Dr. Reynolds. During this visit, Dr. Reynolds examined my dog, talked to me about the spay and stomach tacking procedure, and I was very clearly uneasy about this and said I wanted to think about it and the associated cost which he quoted as $2,500. The vet also noticed during this visit, a skin irritation on my dog, and offered a special shampoo and pills. I DECLINED and said I would take my dog to our regular vet, but Dr. Reynolds said he would take care of it at no additional charge. I thought this was extremely considerate given I had been at the clinic multiple times and charged for multiple things without ever receiving the services I was there in consult for.... Can you guess what happened next?... I receive a bill, IN NOVEMBER, almost 5 months after the consult, saying that I owe the consult fee and the medication. When describing the situation to the staff, I'm treated as if I'm lying and neither the clinic staff, ON THE SPOT staff, or Dr. Reynolds can acknowledge a miscommunication on their part. I'm asked questions by their billing staff quoted from email "If you were going to get them through your regular vet., why did you take them? If you had any concerns about the fee for the medication why not ask before you left." I had absolutely no reason to confirm something that I thought was perfectly clear to me at that time. This clinic along with ON THE SPOT only want your money. They don't care if you've been a good client, they don't care about your pet...and they don't care about you... I was taken advantage of during my interactions with the clinic's staff and with Dr.Reynolds. I was completely misled which is highly dishonest and unprofessional. PLEASE DO NOT BRING YOUR DOGS HERE! Update 12/9/2022: In response to the comment left by the clinic on Google to clarify a few MORE "miscommunications." Harley was well within the healthy weight for a Bernese Mountain Dog and NO where in her records shows obesity. In her examinations it was suggested to switch her from puppy to adult food to PREVENT obesity. During the exam with Dr. Reynolds - he in fact DID NOT recommend postponing the surgery. He said the skin irritation was not serious enough to cause him concern if we moved forward. AND I didn't just leave...I walked out with a vet tech and even asked what I needed to do before I left. Just PLEASE if anyone is considering coming here - DON'T! I'm really trying to keep pet owners from going through this with their furry loved ones.

I have been bringing my dogs to this veterinary office for nearly seven years, and I truly cannot…read moresay enough positive things about the veterinarians themselves. They are knowledgeable, compassionate, and have always treated my dogs with incredible care. I live about 30 minutes away, and for years the commute has been absolutely worth it because of the empathy and quality of care they provide. Unfortunately, the front office staff has increasingly become a major issue and has negatively affected my overall experience. There have been multiple occasions where I've called requesting callbacks or appointments and either never received a response or there was significant miscommunication about messages that were supposed to be relayed to the veterinarians. Today was the final straw. I had a 4:00 PM appointment for my 150-lb St. Bernard who has severe anxiety at the vet. Anyone with a large, anxious dog knows the amount of preparation that goes into a visit. I even had to take vacation time from work so I could leave early to make the appointment, and I medicated her with 300 mg of trazodone ahead of time so she could tolerate the visit. When I arrived at 4:00, I was informed at 4:30 that there were still four people ahead of me. At that point, there was no realistic way my dog could wait to be seen, and by the time they eventually got to us the medication would have worn off. We had no choice but to leave. What's most frustrating is that the office already knew they were running significantly behind before our appointment time. A simple phone call or text to give clients a heads-up would have saved me from taking PTO, driving an hour round-trip, and unnecessarily medicating my dog. It genuinely saddens me to write this because the veterinarians are wonderful, but the ongoing issues with the front desk and communication have made it impossible for me to continue bringing my dogs here.

Dr. DeHaan is one of the best Veterinarians I've ever worked with. She is very compassionate and…read moregentle with the animals. I had a cat with a terminal illness that required advanced care. Dr. DeHann was always available to fit us into her busy schedule. In a world where even Vets want to up charge for last minute appointments, she never did that. Which was a blessing, because towards the end of my kittie's life, he needed multiple last minute visits. I highly recommend Dr. DeHaan

Marlyn watched our 2 dogs for a month and she took such good care of them and sent frequent updates…read moreand pictures. One of our dogs, who is prone to ear infections, had a flare up and Marlyn thankfully managed to treat it. Bruno is also such a sweetheart and my 2 small dogs got along with him just fine. Would highly recommend Marlyn as a dogsitter! I'm sure we will be hiring her again for future sitting needs.

From the owner: Home-style dog boarding and in-home drop-in visits in a calm, safe environment where pets are…read moretreated like family. We focus on small, supervised groups so every pet receives personalized care, attention, and plenty of comfort while you're away.

We have an older dog and a new puppy who was wearing us all out. We have been so pleased with…read moreHounds Town! It is so convenient to drop off and pick up, and the dogs are always exhausted from playing all day. The staff is friendly and efficient. Hounds Town is a livesaver!

From the owner: At Hounds Town, everything we do, we do for our customers' the dogs. No matter size, breed, age, or…read moredisability, every dog has a place in the pack at Hounds Town - Columbus - Westerville. Our all-day play daycare allows your dog to engage with their furry-legged friends in a disruption-free, natural pack environment. After a full day of daycare, your dog is sure to be tired and happy' and that is our promise to you: a Hounds Town hangover! At Hounds Town in Westerville, our affordable pet care services include a fully interactive doggie daycare, overnight dog boarding, cat boarding, dog spa services, and a pet taxi that safely transports your dog to and from daycare. Lobby is closed to the public between 12 pm & 2 pm Monday through Saturday for nap time. Please note that we are open Sundays for pickup/drop off only.

My family never used a service like this for our dog before and we were apprehensive. They were…read moregreat and kind and we felt totally comfortable. Thank you for pet sitting our pup!!

I am grateful to have found such a wonderful place to take my dogs I would not take them anywhere…read moreelse. They try and keep all the dogs healthy and safe with making sure all the dogs that come in have their shots up to date. the turf for the dogs to play on is amazing!! Not only did my dogs love it but I didn't have to worry about them coming home dirty even when it was raining out. They are small and book up quick but we love the feel that their farms brings to our dogs.

I used to work here, Kyle (the owner) told my boyfriend that our dog was no longer welcome there…read morefor daycare due to her "barking" She went there for over 2 months with no problems. I'm very disappointed and didn't even want her going there to begin with

One year later of using Pet Pals of Pickerington and we are still so happy with the service we…read morereceive. It is so nice to have someone take such great care of our pets when we are out of town or walk them while we are working. We never have to worry about them.

Amazing! Sue has been walking our boxer dog Belle for over a year. Sue walks Belle daily and Belle…read moreloves Sue! On days when I worked from home, I personally witnessed how excited Belle gets when Sue walks in and grabs the leash - it's amazing! We love Sue like our family. Sue is reliable, friendly, and a huge dog lover. The exercise Belle gets is much needed and it helps her be a happy dog.