Victoria was kind and very informative. Brian called and I promised to call back, and he didn't…read morehesitate. I called back and easily gave Victoria the new debit information over the phone. Excellent customer service!

Estella and her staff make this a great place for financial transactions. They always make you feel…read morewelcomed and provide you with outstanding customer service.

If you need a Loya, go elsewhere. But if you need Fred Loya, you must need insurance…read more Fred operates a chain of insurance places all over the region and they can often give you better deals than some of the other competitors. We're now looking for insurance and this office is close to the gym and one of our main considerations, as they're much cheaper than most others.

I recently purchased my first home in the Katy/ Fulshear TX area. At first I assumed to only use a…read morebig name bank for my home loan, but then I was introduced to Mr.Jeff Pope at Loan Depot. Jeff walked me through every step of the process and I ultimately decided to use Loan Depot. Jeff got me a much better rate and terms than any other bank offered and was always right there when I had questions or issues. Jeff is extremely knowledgeable in his profession and thoroughly understands the business. Being at the beginning stages of my career and my desire to own rental properties, I cannot wait to use Jeff to help me every step of the way. I would recommend Mr. Pope 10/10 every time I'm asked. It couldn't have been any smoother. Thanks again Jeff. - Merrick D. 26

I just close on my first new home on Feb14 thanks to loanDepot and there team they help me out a…read morelot and guide me through the process.. thanks again you guys

Once again, I am renewing my auto insurance with Tiffany Brimberry…read more Margaret is so very helpful in trying to get me the best coverage for the best premium. She's very thorough, patient and courteous.

YOU ARE NOT IN GOOD HANDS. Horrible customer service from both the local agency and the 800 general…read morenumber. I called a week in advance to update my car insurance policy for an accurate quote for the next six months coverage.The CS person from the 800 number that started the process did not add my son, so the quote was incorrect. Not able to solve the problem, she transferred me to the agency which I have called first, but it seems that when the local agency doesn't answer it gets automatically routed to general customer service. I explained to a lady from the agency my problem and at the end she was also not able to add my son because the CS person did't do the process correctly, however her concern was not trying to solve my problem but rather to make sure that I gave her a good rating about her service, solving the issue was not her priority. All companies and employees should know that when you receive bad service it reflects on the entire company. Since due to Allstate incompetence I had to wait almost a week to add my son I decided to shop around to have an alternative to the Allstate quote. While shopping for the quote I found a better quote for my two properties which I also had with Allstate so I decided to cancel all of them. Fed up with their customer service I canceled the insurance online on May 30 which was the last date of the car insurance, but I needed to be transferred to a chat conversation, I waited to get an answer they never connected, obviously a system glitch on their website so I called the agency and they did not answer. I called again on May 1, but they did not respond so my call was routed to the 800 number and they said it will be canceled on May 2. I told them what had happened and I was told they would escalate my problem and should get a response within a few hours but it never happened. I called again to the office and left a message for the second time and finally someone called me back saying that they were having power outage problems. I explained my situation and they canceled my auto quote but they did it for May 2, so I need to pay $9.11. Having different answers from the 800 number I decided to only talk with the local agency. The agent I spoke to was a lady named Jasmin Villagram. She asked for the declaration page, which I sent to her the same day she sent me a message stating that my auto insurance was already canceled. I replied to her stating that I already knew it was canceled. The problem I had was that they canceled my quote for May 2, and I needed help with the balance they wanted me to pay when they put the cancellation date on May 2. I contacted the agency again and asked for the office manager. I spoke with Daniel and he also told me he will look into it and I never got a call back or a resolution but instead today I got a bill that I owe them $9.11. I know $9.11 will not make me poor but why pay these multi millionaire companies because of their errors. Bottom line: YOU ARE NOT IN GOOD HANDS as their logo states this is actually one of the worst companies you can find. When I finally was able to talk to someone it was only for the person that answered to argue with me and threaten me with a collection disregarding the fact that I have cancelled on the 30th. You do not get better quotes having properties and autos together with this company. People should shop around for better quotes. You just need to invest time but it pays off, you save money which is better than paying high rates and getting HORRIBLE SERVICE.

Excellent experience here ! Saved money and got a really good life policy. Great peopleread more

great communication and let me know of available discounts which has helped me enormouslyread more