I worked with Leroy from MR and can't say enough. He spent the whole day driving my brother and I…read morearound to many different new homes and tours. He was knowledgeable and patient. He helped do some negotiating for us and we found a great home in our budget. The Marshall Reddick team helped make the process seamless. We had questions after the purchase with warranties and Leeroy helped connect us with the builder to answer all our questions. I would highly recommend working with Marshall Reddick.

I can't say enough great things about working with the Marshall Reddick network for real estate…read moreinvestments. Purchasing an investment property in Texas through Marshall Reddick was super smooth, and having them be my property manager means I don't have to constantly deal with things like lease renewals, annual inspections, and maintenance issues -- Heather Foster's team handles all these things proactively and gracefully. I've also done several of their lucrative private money lending opportunities which I love can be viewed and set up all through their website. As a tech guy myself, being able to do things like that online is a huge plus. I would highly recommend Marshall Reddick for all your real estate investment and property management needs.

Loved working with John!…read more Very professional and efficient in managing my properties. Fast and good service as well! I look forward to working more with the Oak Loop team in the future!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

We've really enjoyed working with Chase over the past several years. They're extremely experienced,…read morevery responsive, and a pleasure to work with. I highly recommend them!

After reading the reviews, I noticed most of the high ratings come from owners. That might explain…read morethe difference in experience, because as a tenant this company was difficult to deal with. Email communication often felt passive aggressive and any time I asked a simple question, I got long policy explanations instead of a real answer. I had to follow up several times just to try to renew my lease and kept getting the runaround. I eventually moved because paying rent on time should not come with that much hassle or uncertainty. I rarely needed maintenance since I handled most things myself. Getting my security deposit back took far too long and every time I asked about it, I got more excuses. They charged a 250 application fee, a 25 per person monthly service fee on top of rent, and even offered a 95 option to fast track the return of my own security deposit. On top of that, they offered to charge 495 for move out cleaning. No thanks I can do that myself. I've never ever not gotten back a security deposit. I'm not that person. Everything felt transactional and unnecessary, which honestly pushed me toward leaving. Right before my lease ended, I sent notice that I was moving. Even then, I got what felt like an automated message telling me my renters insurance needed to be confirmed for the next year. I replied saying I was moving out in a few days and still had insurance, and the response I got back basically told me to send proof or be charged 10 dollars. I am not letting anyone nickel and dime me over things like that. 10 dollars. Please quit the shit. Owners may have a smoother experience, but tenants deal with a very different side of things. Best of luck if you decide to rent from them. I will not be using them again. As a property owner and a renter, this definitely isn't the way people should be treated ever. I only have 2 stars because after 30 plus days I got my deposit back. Minus a f*+^€n 5.00 e-check fee. Yall needed that I guess.

Scammers!!! They took my money & are refusing to provide me with information on how to obtain my…read more$1700 back!! Myself & my kids are homeless & that money would be very beneficial.

Short version: 5 stars for the Gentlemen in the office can…read morebe strong and very direct, but they are great at what they do. Don, Keith, and Dewayne will get the job done. Office lady, Jade: energy is proceed irritable, impatient, unprofessional, & rude. More detail: -4 My rate was from today's attitude from Jade. The tone she sets is uneasy, & uncomfortable. However, Jade energy today, cause moves to shift. Coming from North Houston, (near 45 off 1960, Don office) to view the very first property that's basically Katy, at rush hour 3:12p. I spoke with jade via text to confirm first location, as well as my ETA, (45 minutes). Jade was 20 minutes from first location. She was inquiring about the second location, to see if it was closer. (I wondered to whom, me or you. I withheld my comment). Jade requested me to send the second address, I comply. She wants to view the distance which I totally understand, being from Houston. Jade disclosed that she's new to Houston and not very knowledgeable about the various of distance. Once arrive at our very first location, she takes a look at my elderly father & stated to my mother, (in the driveway) "why is he looking at me like that? " My mom says he's looking at us. In a fun manner. Inside the home. Jade made a statement. "Ya'll had me waiting for nearly 30-35 minutes" (Girlfriend are you serious? I withheld). Me: Houston is very large, plus it's rush hour. My mother was flying to get here. We came from the across town in rush hour. Sometimes it can take 2 hours" At the second location Jade states, (while opening someone else's mail, which was facial cream): So ya'l pick out a place now? Me: "ugh, no, why would we be viewing this home, if we selected a place, that don't make any sense" J: well ya'll seen all the properties, ya'l haven't pick one? Me: this is the second viewing. No we haven't selected a home. Along with some other choice of words, which I don't care to remember. But how annoying when playing $1,400 for a service to be spoken to like that. I didn't appreciate it, especially with my parents. Then how she was flying knowing that we were following her, she was like: "You can just put it in your GPS. I'm gonna open this house and I'm gone" Honey miss thang didn't give two flips. My mother gave her a compliment on her Gucci flip flops. Her response "yeah, they were really expensive too". (How you got Gucci flip flops, but your vehicle from carmax. I withheld). This kind of customer service was a bit irritating, especially when it's being paid for. She's an advocate and a voice for this business. It's important how you treat and make clients feel.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

Great Service! Bayou City Luxe was responsive and helpful. Worked with me and my needs, would…read morerecommend to everyone.

We found Evan - just doing our search for realtors in Texas. We talked to a few - the others just…read moreseemed uninterested and made us feel that selling our property would require a mountain of repairs etc. and it did! My husband spoke to Evan first and then me. We had a difficult start with the repairs we needed to do. As remote investors - we had to rely on the realtor we would choose. Evan was a miracle worker!!! Right off the bat - we knew he was topnotch! He was ahead of his game. He introduced us to his contractors and everything worked out. We also went through staging through his company and it worked out for the better as buyers came in. The housing market is tough right now but we reached the finish line today! Hands down I will NOT recommend anyone else. He is a life saver! Best of all, it didn't feel like it was Just a business transaction. He was compassionate and kind throughout the process. He was quick to answer - not a day passed by without a response from him. Evan Compean is your guy!! He leads his company with a good heart and kindness and professionalism. I wish him and his company well! 5+ stars!!!

If you want an agent that fights for you, this is the one! My husband found Evan using chatGPT. A…read morefirst he said. Lol. We put the golden list of what we working looking for, and up came his name as the right fit. And it was right... Working with Evan has been an amazing experience from the beginning. I can't say enough. The communication Grade A - incredibly responsive, provides weekly market updates with insight and recommendations based on expertise. Customer service is impecable. And when our sale faced obstacles, he did everything in his power to fight it to the end. His good nature, positive attitude and driving force got us all the way to the finish line. Could not have asked for a better agent! 10 out of 10 - hire him

do not recommend to anyone the new management doesn't care about you just wants to take your money…read morerunnn!! they also close there office early when it's not supposed to be closed. don't even bother calling they won't answer you. they have mice and roaches you can find better apartments with better management

They have mice every time I put in a work order for help with it they delete it. This is with the…read morenew management

All their apartment comolexes are the same. Even if one claims to be better it won't be…read more These apartments are the reason I developed asthma. For some of their comolexes they allow smoking in unit but won't tell you that upfront. Once you get sick because of the bugs and smoke they will blow you off and you'll have to fight to get out of the lease even though they really owe you damages. You better lawyer up if anything happens here cuz they won't work with you unless you do. Even their non smoking comolexes still have cigarettes smoke in them. You can complain to the management and they claim to talk to people, as if that does something. They don't really care about lease violations. At both complexes I've lived at, massive roach infestation, loud music daily and sometimes nightly, and trash everywhere. Constant emails about people breaking rules but management doesn't do anything about it. Then they have the audacity to raise rent and charge for pest control but they don't improve the quality of any of their units or the living situation. No insulation, and constant lease violations that affect tenants around them. Only live here if you like loud music, smoking, and don't care about pests and trash. Rent will go up $100-200 after 1 year. Oh and expect to fight for parking

I am unhappy. I unexpectedly needed to move due to PTSD from a previous trauma. I turned in my keys…read morethe day the contract ended. I was fully willing to pay the extra cost consequence for not giving a 60 day notice for ending my contract sooner. I left my apartment cleaner than when I moved in. I was charged over $300 for the walls, floor, and cleaning. The only issue discussed was the pull strings on the blinds that had ripped and that I'd be charged $45. I did not receive the disposition for a chance to contest until 2 days after I was told I must submit my fee. I'm discouraged.

ZERO STARS IF I COULD!…read more Mark Kallus is absolutely horrible. I was trapped outside of my house because of a dropped pin in the door lock and couldn't log into my portal because my login info was all on my laptop inside. So I sent an email to get in contact with someone who manages the property and he made sure to let me know I needed to submit a request asap if I needed any help and if there was no issue that I would be paying the bill instead of trying to give me any other advice on what to do or who to even call at that moment. This man is rude & doesn't care at all about the tenants.

PREDATORY!!!!!!!!!! DO NOT RENT FROM THESE PEOPLE!!!!!!!…read more This property management company will add fees and fines for just about anything.Whither it is valid or not. No discussion or conversation about it. You just have to pay and pay and pay and they add new things every month. They will not ever help you when you have a problem. Mark is so rude and has a bad attitude. No understanding for the people who pay him every month. you are responsible for every single maintenance bill that any other management company would normally cover like when ac or plumbing breaks or gets stopped up because they have a cheap faulty system. You should be able to flush toilet paper normally without it stopping up every time. That is a faulty system and Mark will not acknowledge it. They will blame it on you and make you pay for their expensive plumbers who are partners. They sneak things in the lease like how they will force you to pay $50 a month for air filters that actually cost $5. You don't have a choice they just add it to your rent and you can't opt out of paying this extra. Then they always add this extra $70 fee just because Mark had to talk on the phone to somebody. They add a $65 fee because they had to mail you something. They add a $100 fee because paying rent online. They add a $35 fee to let you know you got a HOA violation. Don't even get me started on this bs HOA. They sneaked things in the lease that they never explained and then make you pay for them. Thousands of dollars gone paying for maintenance on a house I don't own. Things that Should be the owners cost. I signed a lease that said one price then they added more onto the price with all these irrelevant fees. Makes my rent bill at least $100 higher every month than what was advertised!. And don't DARE move out or you have to pay $3000 extra in cleaning fees from their partner company even after it was all deepcleaned and painted. Because it wasn't done by their partner.doesn't matter if it was done by another professional company. Anybody else would have said it was left move-in ready. They will do everything not to give your deposit back and charge you more after you leave. They will damage the home after you leave and charge you crazy fines for it. I will be going to small claims court with my proof. PAY ATTENTION TO THE OTHER BAD REVIEWS THESE PEOPLE ARE SO RUDE AND CHARGE YOU FOR UNNECESSARY THINGS. PREDATORY!!!!!!!!!!