On paper, this would've been a great Credit Union. Except the technology is flunky, which becomes a…read morerepeated issue. Even when I was accepted for the Visa card, and applied all of the correct verification information (name, address, SS #, etc) it didn't recognize it as accurate and locked me out of signing the form. Despite it being the EXACT same information as what's contained in my account. I have emailed side by side comparison screenshots of what is contained in my Ocean Financial account and what I entered into the form, and it is the exact same. Yet the site to sign the form claims it to be inaccurate. Nothing was fixed. It has been nearly 3 weeks of going back and forth, emailing and calling, with no progress. Perhaps if I lived closer to the physical branch it would be more convenient to resolve this issue. But given that the location would be inconvenient for me, it makes this entire process very frustrating and difficult.

Great place to bank. People there are very friendly and helpful. I am happy to be part of a…read moreCatholic Credit Union.

Not Happy! I was trying to get an…read more Exemption or endorsement added to my contractors liability policy to get a permit to do work in the city did you work in the main highways and the sidewalks which you need to be a NYCDOT approved, vendor and insurance THE OWNER OF THE COMPANY TOLD ME IT CAN'T BE DONE HE TRIED. HE KNOWS THE RULES AND IT'S NOT HAPPENING HIS EXACT WORDS. IF YOU DON'T LIKE IT YOU CAN TAKE YOUR ELSEWHERE . THIS WAS IN JULY. Well, guess what, the new year when my liability policy was up I tried to at that point switch brokers. I didn't know you needed to do this three months earlier so he actually renewed my policy didn't review pricing or if I needed additional insurance I was over insured and he took it upon himself just to renew the policy Without asking me a question but I also had a excess liability umbrella. He didn't do anything with dad and that canceled never had an owner treat me like this and the kicker is when I went to move my insurance elsewhere. He said well you go try and do that cause I have a good relationship with the company and it ain't happening. it's excuse me Well it hasn't happened yet. I wonder why but really maybe I do know why so he told me what do you mean I really she was a customer yeah and keep the premium for the broker.!!!!!! I will say most of the employees with friendly and easy to work with stay away from the owner at all cost Peter B .

Alex helped me find savings in my current homeowners and car policy that my old agency wasn't able…read moreto do. Colstan made my insurance process easy and fast, and Alex was amazing and knowledgeable. I felt like they really looked out for my needs and didn't try to sell me on anything I didn't want or need which I liked. I will definitely be using them again in the future for any insurance needs.

I finally got to work with Dorina Guida after a few months of waiting for the stars to align. From…read morestart to finish Dorina was an absolute pleasure to work with. She made sure she was accessible at all times, even on the weekend, and corresponded with me within minutes many of the times I reached out to her. She graciously took time out of her busy schedule to weigh all the options for me to figure out which made the most sense. I will absolutely be continuing to work with her and her agency in the future, as it's hard enough find a reliable and trustworthy agent. Dorina checks both of these boxes and more! Thank you, Dorina!

This is a great insurance company. And saying anything nice about an insurance agency is a long…read moreshot. But seriously honest people working here and they really try to look for a less expensive alternative for great coverage Even though I don't know anyone by face. You can tell that they are real humans over there. And you are not just another account

All Island is the best!! Frank Schiano worked so hard to get me a reverse mortgage. I went…read morethrough 4 different companies, and they all failed to get the reverse mortgage. Frank was like a bull dog, and never gave up. I highly recommend them.

Nick Schiano. When I first bought my house, he was referred to my by Century 21 and I could see…read morewhy. He was competent and proficient at what he does. Whether it be correspondence with emails, phone calls, or texts, he was extremely diligent in responding in a timely manner. My initial funding had to go through the VA, where my bank didn't even know where to start. Nick knew right away what had to be done and made my home closing experience a breeze. After my initial experience with Nick Schiano, I was so pleased with his work, I began to refer him to friends and family. They have already started to use his services and we're pleased with the outcome. Fast forward a couple years, Nick reached out to me to let me know rates have been dropping and I should take advantage. He ran the numbers by me and we started the process the same day. Saved me a ton of money and I couldn't thank him enough. Nick Schiano is a true professional and I would highly recommend anyone to give him a shout if you're in the market to buy a home or refinance.

I was referred to meet with Steven through Dave Ramsey's SmartVestor network. The location is…read moreconvenient with parking and his office is inside Sterling National Bank. I scheduled an appointment through one of his associates. I came in with different intentions and braced for a sales pitch. But instead, Steven analyzed my financial situation and gave me advice that was extremely eye opening and helpful. (Many "Financial Advisors" in the industry have a bad reputation for selling/ pushing products for their gains/ commissions and not actually helping clients financially). As a first impression review, I highly recommend him as a CFP and a fiduciary. He seems to have the patience to help clients understand their financial situation and give very thorough advice as he has many years of experience.

Mr. Silber gave honest advice for my personal financial situation and did not just try to sell me…read moresomething. I plan on following his advice. I felt comfortable asking him difficult questions and I trust his advice. He seems a very experienced financial advisor. He was professional and approachable. I would go back to him in the future.

A+++++ broker- used them after my good friend + insurance agent retired: Kristen and team are…read morefantastic, offer good consultations and always available!

A family run business that is an asset to the town of Oyster Bay. Lindsey and Kristen are caring…read moreand calm, which makes it that much more pleasant to work with them. I find them to always be attentive and responsive when we have a request or question. Their dedication to customers show and we couldn't be more thankful.

For some time we have been using the large office in Westbury. We were very pleased to see this…read moresmall local branch come on the scene. Each time we've visited we were given immediate, courteous and useful help. Be sure to check out their coffee.

Here's the situation. In 2014 I took out a 20 year mortgage with NEFCU, now Jovia. When making in…read moreperson payments I noticed my receipts always said 30 year mortgage. On several occasions (when I felt I had the stamina to deal with them) I would try to ask to have this corrected. Never happened. Today I tried yet again and was told by the representative that it couldn't be done on her end but she'd contact corporate and ask them to help. A bit later I received a voicemail from someone at corporate saying they were contacted by me but they don't know what it's about!!! First of all, I didn't do the contacting, and secondly why wasn't the reason for corporate being contacted in the representative's message? I'm truly baffled. But this isn't the first negative experience I've had with NEFCU/Jovia. In 2015 I sat in the bank president's office while they were trying to figure out who was hacking into my account and setting up large bill pay amounts to be sent to themselves. While I was there it happened again and I was the only one to catch it. Closed my accounts on the spot. So NEFCU/Jovia, how can we resolve this? My confidence in you is pretty low. With everything computerized changing an incorrect mortgage should take less than a minute. Why have I had to keep trying for 8.5 years?

Rich is awesome and I have all good things to say. It's a very pleasant office. Make an appointment…read moreand go.

Been going to Rich for years. Always does a great job. Always busy in there. Recommend to all.read more