Nicole was amazing!! She was very knowledgeable, kind, patient, and efficient!! If you ever are in…read moreneed of this kind of help, come down and see her !

Great customer service. Andre and Nicole were great i received information fast and my loan was…read moreapproved. Money was uploaded instantly.

Amy Smith Gardner office mishandled my car insurance payment. I sent my car payment on my credit…read morecard like I have been doing every 6 months for years. They applied it to my home insurance which is an automated payment on my bank account. So my car insurance was NEVER PAID! This would never would happen if Mrs Gardner would take care of her business instead of being out of the office all the time and leaving the office in care of interns. Stay away from this office! I cannot even add one star

After being a loyal customer of this agent for 5 years, I would like to share a piece of…read moreinformation for potential and current clients. Amy Gardner's team was very helpful until a couple of years ago, however, the service quality has seriously regressed in recent days. I had a minor car accident dating back 3 months ago. It was not my fault, so one of their service representatives initiated a claim, and that was it. I was left alone from that point and there was no way to get help from any of them in the long claim process against the other driver's insurance company. Apparently, they cannot provide you with extensive assistance because their office does not have sufficient manpower to do so. I just spoke the Amy Gardner herself this afternoon for about 25 minutes, and this is what I was told: 1. They get 1-2 new claims every day, and they cannot check on every single case EVEN once in three days or so. 2. That I was not seriously injured like some of the other customers that require this office's assistance. There are people out there who have had limbs amputated, etc. (It sounds like you won't get the customer service you deserve unless you get in a serious car accident with severe injuries). I want to seriously express how grateful I am that the other driver and I have not had any serious injuries like Amy Gardner was describing to me over the phone and that my heart goes out to the people who have experienced these types of situations and their families. I also believe that I deserve a basic level of understanding when it comes to something like my vehicle that gets me to the job that I support my family with and/or when it comes to getting a replacement vehicle in the meantime. I understand that these agents do not have access to all of the information that I am needing but to belittle me over the phone saying I have no idea how the process works and not giving me constructive information to combat those claims when I ask for updates seems a little hostile. Please just know that this office does not care about their potential long-term employees who have good driving records and seem to only be interested in the most severe cases when it comes to assisting their clients. Statefarm is a great insurance company, but please stay away from this agent and save yourself from stress. If you are thinking about switching agents, expect at least 20 minutes of being interrogated over the phone about why you are transferring your policies to another agent along with having someone belittle your knowledge about the industry. Thank you. -Tom

My husband and I transferred our accounts from Michigan to Alabama when we relocated here. His…read moreaccount was assigned to someone, and when I asked to be with the same adviser, Elaine, the office manager, said I could not, because you need to have a large amount of $$ to have that particular adviser. I told her but I have more money in my account than my husband... this didn't make any sense. This was at a Charles Schwab event, and I felt humiliated. I had never been treated like this in Michigan. I did get the same adviser, but our customer service was never up to par. Only my husband would get annual calls about his account, no one there would contact me. We have since transferred out accounts to another financial planner and we are through with Charles Schwab. I cannot advise anyone to use this firm.

The Birmingham branch of Charles Schwab offers helpful seminars, where they explain their views of…read morethe market, various products and who might benefit from them. Their suggestions have always had my best interest at heart. They also periodically offer a free "shredding" event where you can take large amounts of old papers to be safely disposed of. Even though I have a modest account, I have always been treated professionally and courteously by Elaine, Lynn and the other professionals at this branch (as well as the national 800 number). I have recommended the Birmingham branch of Schwab to family members and co-workers and they have all been pleased.

Quick, easy, and the best rate. No pressure. Karen was very pleasant and personable.read more

Great service! Started with auto insurance and went back for renters. I appreciate Tasha's…read moreresponsiveness. Always very helpful!

Zech was such a great help when setting up a new policy! He was knowledgeable, helpful, and so kind.read more

Zach was great and very helpful and he also help me save money on my auto insurance today. I highly…read morerecommend him

Our business recently filed a claim through the Prewitt Group after our retail store in New York…read moresuffered electrical damage. They jumped on it immediately and worked extensively with The Hartford to gather all the necessary information to process the claim quickly and thoroughly. Their service and professionalism is outstanding. John F.

I have been with this Credit Union nearly 30 years. Through the years employees have come and gone…read more But there are a few longstanding employees. One of them is a lady named "Linda". She was one of the first people I met at ACCU. She is probably one of the most knowledgable and helpful folks I've ever met. The rest of the crew at ACCU are very nice and knowledgable as well. But Linda stands out as she just knows how things work and she gets things done. You have to be able to trust the people that handle your personal financial business. Linda and the other good folks at ACCU have helped me so many times through the years and I can't say enough about their quality of service.

I was able to easily make an appointment online (you can do this on their Google Maps page or their…read morewebsite). I arrived at 1:20 for my 1:30 appointment and had no wait time. Nakia welcomed me as soon as I walked in the door. She was extremely patient and answered all my questions. And I had LOADS because I've always used my dad's accountant and had never filed taxes myself before. As a new travel nurse, I felt comfortable filing with Nakia. She helped me navigate the taxable vs non-taxable income and stipends and everything else that comes along with travel nursing. My appointment took about an hour. She submitted everything while I was there and let me see the outcome. They also have a link to see your return official progress. This was a great experience. I referred my fiancé to Nakia as well. Check my photos for a discount code! $10 off!

I went to the keoski in Walmart at Trussville. The lady who did my taxes was fine. She gets five…read morestars. Jackson Hewitt as a company I wouldn't save if the whole company was on fire. The complaint line is a freaking joke. Everything you read says call with your complaints and we will try and resolve the problem or help find a solution. The three people I have talked with couldn't direct you on how to get out of an empty paper sack. They kept defecting everything back to the local Jackson Hewitt and when I would talk to the local people they blamed everything on corporate. The manager at the Parkway East and John Hawkins Parkway location is rude and needs to be fired. She said she doesn't even use Jackson Hewitt to do her taxes. Her husband does them. That's like working at a hospital and not using it when something happens. Even if you don't you don't tell someone that. I mean she lied so many times any way she could have told one more lie. I know I am not the only one she has talked down to like she talked to me. I let the people I was with listen to how she was speaking to a customer. She was going to be right no matter what I said. I have asked for the district manager to contact me 3 different times and I have yet to hear from him. They wanted to charge me $620 once they filled out my forms. They couldn't tell how much it would be before we started. The price finally came down to $395 and I didn't realize that I could take my w2 form and information I came in with and leave after they filled out the forms. I thought I had to pay for the services. I wasn't going to jail for not paying for a service complete. I have learned my lesson if I don't like a service from now on I will refuse to pay for it. All she would say is to bad you signed saying you agreed to the services and the amount. Then continued to say if you have ever had your income tax filled out before you should know you don't have to pay for the services and you could have asked for your info and left. She is nothing but a bully and the way I deal with bullies is to call them out and whoever allows them to be a bully. She also said that I was so mad because when I got out and thought about it I felt dumb over spending that money. I told her that no I was mad before I didn't realize I had a choice with having consequences and I was going to have them keep my information for not paying. I told her and the rest of the idiots I have talked to that by the time I get through no one will want to use jackson hewitt in Alabama.