For them to be in the communication business, they have the worst the worst communication skills…read morethey've been charging me for a phone that I don't even have for 7 months now. I thought I was still paying on the phone because I was buying it from them, but I was paying for the phone as if I had it was using it when it was stolen from me seven months ago I called and did my insurance claim told the guy to take the phone off but from my understanding, he couldn't take the phone off because I had a couple payments left on the phone. So long story short I call back today and cancel my phone but still have to pay another month on it because they're in a new billing cycle. T-Mobile has the worst communication skills that I've ever dealt with.

From the owner: Visit the T-Mobile store in Rolla and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 206 S Bishop Ave Ste E can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

They have outsourced the business over seas somewhere. Good luck getting help with anything! All I…read moregot was the run around and transferred from one non English speaking person to another. Never got my issue resolved and ultimately cancelled my service o on line due to the terrible customer service!

Pitiful repair services. Had a DSL Modem die less than 2 months after signing up. Only way to…read morecoordinate repair has been through online chat. So far, 1 week has passed and I still don't have any resolution. Twice spent over an hour chatting to someone in India only to be told another department had to resolve my problem.

Nice people working here with all that you need to help any type of business, big or small. Loved…read morevisiting there office in the underground.

These guys are amazing! They do everything from large auditoriums to home installs. AV man came out…read moreand created the perfect entertainment system for my space, and then followed up to make sure my family was happy. They were prompt, professional, more affordable than the competition, and had an impressive depth of technical knowledge. They even replaced my tv when a pixel was out, and reinstalled at no cost! They went above and beyond and I highly recommend AV man!

This is the first time I've worked with this team, and I couldn't be happier with the results. If…read moreyou're looking for computer and technology services, this team is top-notch. They exceeded all my expectations.

From the owner: Computer and Technology Services (CTS) provides comprehensive technology solutions for businesses…read moreand homes across Madison County and St. Clair County, Illinois, and the St. Louis area. We specialize in reliable, professional, and scalable tech services designed to keep your systems running smoothly and securely. Why Choose CTS 15% OFF for New Customers 25% OFF When You Refer Someone Better Business Bureau (BBB) Accredited Flexible Monthly Support Plans available Business & Commercial IT Services Business IT support & consulting Network & cybersecurity solutions POS system setup & support Office computer setup & workstation installation Office relocation, movers & full IT setup Commercial installations & managed IT services IMAC services (Install, Move, Add, Change) Internet solutions & structured networking Home & Smart Technology Services Smart home setup & IoT (Internet of Things) integration TV mounting & home entertainment system installation Cable drops, Ethernet cable jacks & cable management Assembly & installation of home entertainment systems Security & Infrastructure Security cameras & motion detection systems Network cabling & infrastructure setup Ethernet & low-voltage cabling Computer & Device Services Computer repair & troubleshooting Data recovery services Office computer removal & electronic recycling …and more! If it plugs in, connects to the internet, or powers your business or home — CTS can handle it.

We were very fortunate to recently have Fidelity Communications tech Adam Pitts respond to our…read morerequest regarding a telephone/internet service movement issue. He was very knowledgeable, professional and a pleasure to work with. Rest assured, any further needs we might have regarding this type of service, he will be requested. Thank you very much Mr. Pitts. Johnnie Montgomery

After AWFUL customer service with the only other internet provider in town (3 weeks and no service…read more- the soonest available tech cant be here for 3 more weeks) I called Fidelity. The rep I spoke with was kind, knowledgeable, and patient. She scheduled set up for the earliest possible time (2 days) but sent an email to the tech department to see if they could come sooner. Five minutes after placing my order and hanging up the phone, she personally called me back to say they would have someone out immediately to get me up and running. How refreshing!