This store is awesome!!!! Great customer service and super knowledgeable. Go Rolla T-Mobile!read more

Just want to warn everyone to "Buyer Beware" if you shop for a new phone at T-Mobile in Rolla. They…read moredon't bother to explain any of the details to customer. They don't even give you copies of any of the agreements, they tell you that you can access them ONLY on the app. They tell you that there is a 14 day "Walk-Away" guarantee, but they don't tell that you will lose any money that you have paid in addition if you trade in a phone you will NOT get your phone back.

In late March/early April, I called CenturyLink in order to disconnect my internet services due to…read morea military move clause. After being transferred about 10 times and being put on hold over the course of an hour (CenturyLink had my first and last name reversed so I could not be found in the directory and kept getting transferred), the $100 disconnection fee for broadband services was waived. I checked my final bill, and there was still a $200 disconnect fee for voice services since the Internet services ran on DSL. Why would this not also be waived? I called customer service during the first week of April, and the representative said it would be resolved within three days after speaking with his supervisor. At this point, it's been two and one half weeks since that last call, and the charge is still on there. I have not been contacted by anyone for an update. CenturyLink has been the worst experience in customer service in any industry I have dealt with. It has also been the slowest and least reliable Internet Service Provider. I had to reset my modem nearly every day just to keep it working. This issue has gone unresolved for one month. What does a customer have to do to get this resolved? UPDATE: CenturyLink credited me with $200 on May 2, 2017, which was one day after I contacted the Better Business Bureau (BBB). I received my overpayment back during the first week of June with a check dated on May 30, 2017. I'm glad to have this resolved, but it's unfortunate to have to go through the BBB. I'll give you one star back.

They have outsourced the business over seas somewhere. Good luck getting help with anything! All I…read moregot was the run around and transferred from one non English speaking person to another. Never got my issue resolved and ultimately cancelled my service o on line due to the terrible customer service!

Nice people working here with all that you need to help any type of business, big or small. Loved…read morevisiting there office in the underground.

These guys are amazing! They do everything from large auditoriums to home installs. AV man came out…read moreand created the perfect entertainment system for my space, and then followed up to make sure my family was happy. They were prompt, professional, more affordable than the competition, and had an impressive depth of technical knowledge. They even replaced my tv when a pixel was out, and reinstalled at no cost! They went above and beyond and I highly recommend AV man!

This is the first time I've worked with this team, and I couldn't be happier with the results. If…read moreyou're looking for computer and technology services, this team is top-notch. They exceeded all my expectations.

From the owner: Computer & Technology Services (CTS) provides reliable, scalable tech solutions for homes and…read morebusinesses across Madison and St. Clair Counties, IL, and the St. Louis area. We offer mobile repair, setup, and installation. Why Choose CTS 15% OFF for New Customers | 25% OFF Referral Discount BBB Accredited | Flexible Monthly Support Plans Services Offered Business IT: Support, consulting, networks, cybersecurity, POS, workstation setups, commercial installs, IMAC, office IT relocation, internet solutions & structured networking. Home & Smart Tech: Smart home/IoT integration, TV mounting, home theater assembly & setup, Ethernet cable drops, jacks & cable management. Security & Infrastructure: Cameras, motion detectors, network cabling & low-voltage cabling. Computers & Devices: Repair, troubleshooting, data recovery, office tech removal & e-recycling. Specialty: Professional delivery, setup & installation, solar panel cleaning & preventative maintenance. If it plugs in, connects to the internet, or powers your home or business — CTS handles it!

We were very fortunate to recently have Fidelity Communications tech Adam Pitts respond to our…read morerequest regarding a telephone/internet service movement issue. He was very knowledgeable, professional and a pleasure to work with. Rest assured, any further needs we might have regarding this type of service, he will be requested. Thank you very much Mr. Pitts. Johnnie Montgomery

After AWFUL customer service with the only other internet provider in town (3 weeks and no service…read more- the soonest available tech cant be here for 3 more weeks) I called Fidelity. The rep I spoke with was kind, knowledgeable, and patient. She scheduled set up for the earliest possible time (2 days) but sent an email to the tech department to see if they could come sooner. Five minutes after placing my order and hanging up the phone, she personally called me back to say they would have someone out immediately to get me up and running. How refreshing!