Great staff and they are local, so they are definitely can give you a personal touch. Started a…read morebusiness and opened accounts here. Kelly has been very helpful and it's nice that we are recognized when we walk in the bank. Good luck getting that type of service at a huge national type bank. I highly recommend this bank for any of your needs.

A great agency run by competent and professional people. Stewart Fields is one of the most…read morededicated and competent agents I have ever worked with. First Bank is becoming a major asset to the Southern Pines community.

Friendly easy online setup and very easy to add external accounts and to manage. Debit card came…read morevery quickly and easy to activate and set pin. The ONLY THING THAT I WOULD CHANGE IS THAT THEY ARE ONE OF THE FEW BANKS THAT STILL PUT A HOLD ON YOUR ACCOUNT FOR $100.00 if you PAY AT THE PUMP FOR GAS. SO DON'T DO IT. Go in and pay if filling up just simply over estimate the purchase and what you don't use will instantly go back to your card. You don't even need to go back in to the store. But the bank itself is great loaded with features and still hometown feel.

I used the app to deposit my paycheck, they deposited 400 dollars on Friday, which is normal and…read morethe remainder is not going to be deposited until Tuesday June 23rd. I need to pay my mortgage and credit card bill TODAY. Both of those loans are through wells fargo. So they are basically withholding my paycheck so that they can default me on my credit score, and evict me from my home. How does that make sense? And yes I called and they pretty much said eff me

Did you know that if a person with a Wells Fargo account writes you a check, you cannot cash at…read moredrive thru and if you go in the bank they will cash it but charge you a $10 fee if you don't have acct with them. This is ridiculous and their drive thru clerks are rude. Wells Fargo

This isn't my bank, but I stopped in here to complete a private car sale transaction since the…read moreother party banks here. The teller, who is a notary public, greeted them by name and walked us through the process of a title transfer. They notorized the title and sent us on our way with a warm smile. If we lived in Midway, I would definitely use this branch.

I'm pretty sure I'm spelling her name wrong. Ms. Addy was…read moreextremely helpful and non judgmental. I had issue by prejudice at the Stratford location. See details at the Stratford review. I explained everything to Addy and she followed through with the exact training and knowledge she received from whomever trained her properly. She knows her job and was exceptional and kind. Anyone can cash a check but very few people can make a visit pleasant. The Stratford Review Absolutely horrible and unknowledgeable employees in the Drive-Thru. I was aware that there was a $10 fee to cash my paycheck from my employer at Hawks Florist, because I'm not a member.. that wasn't the issue we had. I have been cashing checks since February from the same employer. However the woman in the Drive-Thru all well knowing it was a business account, preceded to call my now disgruntled ex employer.. she then came back and said she couldn't cash it, it was over the maximum.. #1.. if you were trained properly you would have looked at the check and have made that decision when first receiving it. However the maximum for all first national Banks between Charlotte, Greensboro and Winston-Salem verified there is a $800 maximum. My check was $454. The woman then said 'do you not have a bank you can do this with"... I knew that she was being prejudiced after calling my previous employer and my previous employer trying to make my life a little more difficult. That the woman in the Drive-Thru made up a lie hoping that I would not follow through with verification. I ended up cashing out my check with the very friendly people at the Arcadia branch. I then called the Stratford branch manager and gave her all the information over the phone where she verified it was a business check. I explained to her that we told the woman in the Drive-Thru it is a business check and it was clearly stated on the check the name of the business. She also called the business to verify.. The branch manager Stacy Waldrup (SP) then place me on a hold for a brief moment. When she returned instead of apologizing for the lack of knowledge or prejudice that was bestowed upon me in the Drive-Thru from the drive-thru employee, she proceeded to do damage control and made an excuse that the woman in the Drive-Thru had no idea it was a business account...... The entire branch is not a great experience from the drive-thru all the way up to the branch manager. I will definitely be placing this review on Yelp as well and letting everyone else know not to come to this branch.. the two stars precedes itself very well.