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    Fidelity Bank

    5.0 (1 review)
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    3 months ago

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    Truliant Federal Credit Union - Truliant at Mebane

    Truliant Federal Credit Union

    (2 reviews)

    The worst experience ever had at a bank. teller shoed me away waiting over 10 minutes in line to…read moreget a simple deposit done. then the so called branch manager karla not even apologizing for her reps actions. must be buddies and giving the excuse about drive thru that has nothing to do with people inside. should be hiring more people it its a problem. called number for regional manager, better take action down there

    yesterday I went to two different locations because the wait time was atrocious at each location so…read morethe second one I decided to stay mind you been in line for over 25 minutes just to make a deposit and get a new bank card because unfortunately my old one had expired and I couldn't use the ATM after waiting 20 minutes or so two of the tellers were finally free because it was a total of three and they decided to converse so I had to wait on the guy that was still serving people after I was served, they both went back to their posts and called the next two that had came in at some point, and they hadn't even been waiting that long but I felt insulted for the two ladies to start having a conversation knowing that they had a line of people and chose to still make them wait an extra five minutes mind you one of them finished up with another client that had taken bit of some time that had been waiting in the line for a long time as well and he took his time with the teller but anyway and she went over to the teller and stood over there and stayed over there with her with that client and then started conversing with each other after finishing up with that customer, to summit up, Truliant sucks because I've had multiple bad experiences even with the ATM not working at multiple locations and then again there isn't many to choose from yesterday I was highly upset and I don't recommend anyone to join this credit union! And lastly, not one acknowledged me when I came in and the girl in the drive-through moved multiple transactions faster than the 3 tellers smh..While I was standing there, in other words it was faster than coming in and I wish I had gone through the drive-through. yesterday was the final straw for me and that the only reason why I'm writing this review enough is enough.

    Fidelity Bank - banks - Updated May 2026

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