I've had my fair share of nail salons, but I've gone twice now and each time is brutal. I went on…read moremy lunch hour because my regular salon is too far from my work, just wanted my current gel taken off and new gel on. The guy was so impatient, didn't even bother to soak my nails, just went right for the drill. Not even exaggerating, he took so much of my nail off the top, they're bending currently even with gel on. When I said something, he just laughed and continued. He also was annoyed I wasn't getting a manicure, just a gel change and began to talk about me. Again, I normally don't mind that type of thing, but it was only me and another person in the salon at the time and he kept talking about me to the point of all the staff looking at me and them all laughing, I was so embarrassed. Do NOT come here if you want to keep any type of integrity in your nails

I went in today and the nail tech doing my nails used a completely different color than the one I…read moreasked for. You could see my nail under the acrylic, and when I said I'd like to add a coat of a different color that wasn't see-through, he said he couldn't fix it. He proceeded to add a chrome top coat (beautiful, but I can't have chrome nails and its not what I asked for). When I told him I didn't want the chrome he got really pissy and took it off and then finished my nails with the same color I told him I didn't like. Really unhappy with the service and the way the nail tech just chose his own color and top coat to do my nails today.

I had a massage here some months ago but they also offer other services. I had my eyebrows done…read morewith Henna tint and a full set of Hybrid eyelashes talk about your "wow" factor! I looked 20 years younger! Sorry I did not take any photos at the time because I was in a hurry that day, but I promise I will next time!

IN ABSOLUTE SHOCK!! BEWARE!! My husband booked a Valentine's Day package for me so my massage was…read moreon February 15th at 4:45. I arrived to the spa at 4:05. When I walked in I was asked if I needed to use the restroom and then someone had walked into the restroom so I was told to sit down in the front. In the package it says to arrive 30 minutes early to enjoy mimosas and sweet treats. I did not get taken back to the relaxation room until I stood up and said something. They were too busy chit chatting than worrying about their customer. Finally I was taken back to the relaxation room about 10 minutes before my massage. When I walked in I was shocked they had camper chair for us to sit in, in a so called "relaxation" room. I literally had to chug down my drink and sweet treats before my massage. Finally the massage. ABSOLUTE worst massage I've ever received. The lady spent more time putting the mint oil infront of my nose than actually massage my neck and shoulders, which was literally suffocating. I was also told that hot stone would be included. I had maybe 5 minutes of hot stone on my back and then another 5 minutes of her massaging my back. I'm carrying around a newborn and toddler all day so that was extremely upsetting. My husband booked this massage as a postpartum gift since I just went through an emergency c section and he just wanted me to have a day of relaxation. I left there extremely upset and frustrated instead of feeling good. I ended up leaving a review that night which I've never left a review in my life. And then they replied and was told in the reply if I was open to it they'd like to discuss this further. I called the spa 3 times and the first time I called I was told I would probably just get a refund and that I would be getting a call back. Every other time I called I was given the runaround and told I would be getting a call back. Finally this morning I called and spoke with the owner. The owner was not nice at all and told me because I left a review she will not be giving me any type of compensation. She literally said that because I left a review for the public to see she will not be helping me. I didn't know that I wasn't entitled to leave a review of my experience and because I did I will not be helped. Absolute insanity. Worst customer service and WORST "spa" I've ever been to. Stay away from this horrid place.

The ONLY drawback to this place is that their website isn't always easy to use, but ever since the…read morefirst time I came here, I've LOVED my look. Andrea cuts my hair, and I won't go anywhere else from now on. It's always a good vibe, too!

I usually go into wilmington for my hair but I really wanted to stop making that drive and find…read moresomething local. Literally booked Mary the day before for a full head highlight to blend my grays and keep my beachy bronde hair. I was scared but she literally perfected the color. I usually hate my hair even the day of (takes me a week to get used to it) but I walked out loving it. It's perfect! Just what I asked for and in half the time it usually takes + less than half what I'm used to paying at other salons. Thank you so much, Mary! I will definitely be back!!

We booked an appointment with Sondra for the first time (we were on vacation in Topsail)…read more We did not know what to expect but I chose Hair love because they had amazing reviews. The salon is tucked away in a small strip mall. It was clean, cozy and welcoming. Sondra was so kind. She really took her time cutting our hair and we loved the results. Highly recommend. Feeling refreshed Thanks Sondra!

A new hair salon in The Ferry…read more Multiple stylists are working here and they all seem to know their stuff. My wife got a cut and color and has gone back a couple of times. Very happy with the services. A nice relaxed Eastern NC coastal vibe. 10-15 minutes from North Topsail beaches.

I do not get my nails done every 2 weeks as recommended, so when I do go in, its very much needed…read more They fit me in in a timely manner, very accommodating, and by far the friendliest customer service ive seen in a very long while from anywhere. Unable to pick out a color today i ran across the metallics found a chameleon that is the exact match to the wrap on my car. Decision was made! Its called urban jungle chameleon. Thank yall so much.

I had been going for nearly two years and had no problems at all. Sunday 7/14 I took my heavily…read morepregnant friend for a pedicure and the nail techs sliced both of our toes open. Hers ended up healing quickly, thank goodness! My gal looked at me with a shocked face, and rightfully so as it ended up with me having to go to urgent care, with a paronycial infection, needing to have my toe drained and have been on a high dose of keflex and other topical antibiotics since. I've missed work due to the pain and pressure was unbearable. Do not allow them to cut your nails or

I love this salon! Heydy is literally the best! She fixes my ugly feet and makes my nails look…read moreamazing. Pretty salon. But I come back for her! She's the sweetest human.

Went in for a pedicure, one same ankle bracelet for 15 years and the girl broke it and didn't even…read moresay she was sorry. Then when I paid I put in for a $35 tip and the person on the other side of the computer did something and it ended up being a $225 tip. Thank you. Then the controversy was how to get my money back. I'd have to wait for the manager to call the bank and I said I don't live in town. I live in Florida. She said well I can Zelle you the money. I said I don't have Zelle finally she gave me a check for the difference will not return here.

Na'Nette is absolutely amazing!!! I always feel like a brand new person after she's done with my…read morehair. She listens to me and also offers suggestions. She had never steered me wrong! She's doing hair and makeup for my niece's upcoming wedding and I know we're in great hands!

Nanette always does an excellent job. She understands curly hair and is very attentive to what I…read morewant.